My reviews is always honest, because next visitor should know everything and if hotel is good, no worry at all. Our day of arrive we had a issue with room, that wasn't as excepted. But they solved it quickly and rest time in hotel (6 nights) were good. People, working there is a warm and caring and ready to provide best service, truly, not with "keep smiling face". Even facility may need some refresh - all works and looks still nice, same as local atmosphere. Room were spacy (superior) and noise from the street doesn't bother us. Breakfast is in Italian style - croissants, bred, ham and cheese, fruits, yogurt, cakes and even boiled egg, but don't except warm food - only warm croissants available. Surprisingly were choice good enough and we actually didnt miss nothing. Some previous comment were poor schedule of breakfast (not enough left for late arrive) then we didnt notice something like - even some ended, ladys bring a new plate or cooked new croissants. WIFI were good and strong. I want to note one small , but great thing - as we should leave morning very early (4.00 pm) then we asked only coffee at morning without food, because we havent time for it. Even we repeated - only coffee, still, after wake up we smelled aroma of fresh croissants. 4.00 PM, when regular breakfast start 07.00 !!!! Desk manager called even taxi driver in giving us time finish our hot coffee. So, I can advise this hotel to anyone and in opportunity will go back there either.

I cant actually say nothing bad. Refreshment of facility may improve overall look, but hotel were clean and we didnt noted issues with it. After all - its still 3 star hotel, not Hilton or some, but homely. Perhaps one thing - TV show only italian language programs - some other language may be good and for modern world is a word - SmartTV - common. Then there may be a ability use SmartTV services or even connect to TV via Bluetooth or wire (HDMI). Then is possible to watch home country programs also according EU regulations.

Bathroom large and clean and well equipped. Air conditioner in good working order. Comfy bed and pillows. Attentive staff. Felt safe and secure. Close to train station, Duomo, Accademia, restaurants, shopping, laundry, Mail Boxes etc, pharmacies, and more. Also, the hotel had food WiFi, a little business center for work, a little lobby for rest or meetings, and they also were kind to hold our luggage on check out day so we could go out before official departure time.

Staff is the best!. As well as location. Internet is good. Room was good.

Breakfast is poor for the money you pay. Why not to make omelet scramble somewhere and to bring it to the hotel? It is easy to do with any catering. After Galileo I stayed 2 nights in a hostel room where the breakfast was just outstanding - with scramble, fruit, including "fragola", exceptional choice of "dolce" and good coffee.

Clean and tidy little place with comfy bed and a clean set of linen everyday ,The property is really close to the main Railways Station thats Santa Maria Novella and also most of the attractions are walkable distance of 10-15 minutes lot of food options and general stores near by

The room didn’t have a kettle or any tea coffee sachets , which was kinda disappointing apart from that everything else was great

Room and facility was nice. Close to main tourist attractions. Receptionist was cheerful and helpful. Power went out and elevator became unusable... And the adventure continued. All in all it was well worth the trouble.

Before booking i searched for a hotel "with parking". This was one of the candidates Booking.com found. This hotel does Not have their own parking. They refer you to the one down the street. Unfortunately for me it was full; so I had to search for alternative parking at 10:30 pm. Found one 1/2 hour later... Would have been nice to know that the hotel does not have their own parking beforehand.

The staff was very accommodating to my wife who is recovering from a broken foot. They found us a room that worked well for us. Elevator made it much easier. The location was very lively and close to some sights.

Outside of the hotel was a little dirty and many drunk people enjoying themselves in the street. Room was a little dusty and it triggered my kids allergies. Breakfast was not included. Small bathroom.

Very good location and excellent staff!

The property is old, but nothing that impacts the functionality of the items. The bedroom heating system was however a bit slow. Breakfast is good, but the space for tables is small. Unfortunately you’ll depend on the politeness of the other guests to have a pleasant meal. We were not lucky haha However nothing to do with the very nice lady taking care of the food and cleaning :)

This is a very comfortable, reasonably priced option right in the historic centre of Florence, near San Lorenzo. Despite the very touristy area, the Via Nazionale is relatively quiet and there are great restaurants nearby. The staff were polite and helpful, the room was very clean and communication was excellent. Since I booked spontaneously at the last minute, I was impressed that such a nice room was immediately ready for me. Strongly recommend.

Very good and convenient location, all main attractions within 10-15 minutes walk. Friendy staff. Children loved self-service breakfast and large room.

A litle bit noisy corridors and noise from neighbouring toliets but overall completely manageable. Dining room (breakfast) was a little cold on the first day - however, the weather was rather cold for Florence at the time of our stay, so I guess it can be understood.

I hadn't meant to stay in Florence, but there was a problem with my sleeper train, so I booked this around 2100. It was an excellent fall back - close to the centre, and perfectly comfortable. Pretty good value too, for central Florence. The hotel has a nice ambience of faded grandeur which is fun