We had an incredible stay at Hotel La Gemma in Florence! From the moment we stepped into the lobby, we were greeted by the most friendly and attentive staff. The attention to detail in the design of the hotel is remarkable, with a perfect blend of modern elegance and classic charm. Our room was spacious, impeccably clean, and boasted breathtaking views of the city. The amenities provided were top-notch, and we particularly enjoyed the in room massage treatment and the delectable cuisine at Luca’s restaurant. Every meal was a culinary delight, and the staff was always ready to accommodate any dietary preferences. The hotel's central location made it a breeze to explore Florence's iconic attractions, with many of them within walking distance. Whether it was visiting renowned art galleries, strolling along the Arno River, or discovering charming local markets, we couldn't have asked for a better base. But what truly set Hotel La Gemma apart was the exceptional service. The staff went above and beyond to ensure our stay was unforgettable, providing helpful recommendations and making us feel like valued guests throughout our entire stay. If you're looking for a luxurious and memorable stay in Florence, Hotel La Gemma is the perfect choice. We can't wait to return and experience their hospitality once again!

The hotel is beautiful. Every detail has been well thought out and there are thoughtful touches like the motion-sensor lights that come on when you step out of bed so you don't disturb anyone else in the room with you. The hotel is so much fun, the staff are lively and don't take themselves too seriously, there's a speaker in the rooms so you can enjoy music and they offer unique excursions you wouldn't get anywhere else (they call it having the Golden Key to the city). The location is perfect too, you're in the centre of the action but it's still tucked away enough that it's quiet at night.

we loved the location! this hotel is off of the main road yet right in the middle of everything. it felt quiet and private yet perfectly situated to see all the main attractions of Florence. we also loved the hospitality- the staff was amazingly welcoming.

location decor friendly, accommodating, and patient staff

ongoing construction, some details of the room were unfinished, lessened the luxury experience. there should have been a discussion of a discount considering the inconvenience

The suit was beautiful and elegant.. also, the staff were so friendly and helpful. The breakfast was good and freshly prepared to order

The elevators too small but it's not a deal breaker

the kind helpful welcoming staff , very clean , comfortable beds , so close from everything.

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The friendly staff and the location.

I had to leave :(

Location, cleanliness and very kind staffs. Also the hotel decor is very pretty. We will definitely come back to this hotel.

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Everything

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The staff went above and beyond to make sure every need was met!