Milu hotel in Florence is the best accommodation among our honeymoon in our Italy trip (we visited 7 different cities) Highly recommended if you plan to visit Florence. Below are the details, Location: The hotel is perfectly located in the center of old town where many touring sites/ stores and shopping malls are walkable within 10-15 mins. This saves a lot of money for transportation and super convenient when you did some shopping at street (can always take bags back to hotels without carrying all the time) Facility: Clean transparent and big elevator is vital especially for long travelers with many luggages (compared to other hotel in old town, their elevator is really big size and clean.) On the stairway side, many modern arts were displayed which made the hotel super young and cute. Rooftop serves with 24/7 espresso machines (not the cheap version) and lounge areas you can chill and enjoy your relaxed moment. In the room, clean, tidy with high roof and big window make us relaxed. Crew service: Milu Hotel crews were very nice and recommended many good local restaurants for us to try bistecca, gelato, pasta and pizzas. Some of the restaurants are low profile on Google yet famous within local people (and taste yummy!) Last but not least, Milu hotel welcomed us in the room with a good Tuscany red wine to celebrate our honeymoon trip. We both found it lovely and cute. Thank you Milu hotel! We will definitely come back visit next time Firenze!

can provide options or recommendations for some urgent request (like borrowing tape for box folding) But it’s not a major issue

Amazing location in the heart of Florence, walkable to all the landmarks and near all the high end shopping. The building is lovely and feels like you’re living in a gallery. The staff at this hotel go above and beyond to assist, they make this hotel so amazing. Breakfast on the rooftop was wonderful, freshly baked cakes and pastries, fruit, yoghurt and everything in between including hot breakfast made it order with lovely staff. Wonderful hotel and amazing staff!!!!

Room was small and a little awkward layout to navigate with our large luggage but staff assisted to remove furniture to make it make the room more spacious. but for the price it’s worth it.

This hotel is excellent! The location cannot be beat - we were a 15 minute walk or less from everything we wanted to do in Florence. The property itself is spacious, comfortable, and gorgeous. We highly recommend walking the stairs at least once to make sure you see all the artwork. Last, the staff are amazing and will ensure you have a memorable holiday. We loved coming home every night for a gin lemon on the rooftop overlooking the neighborhood. Without going into detail, Eva and the other women from Hotel Milu went above and beyond to save our vacation in a very important way. We appreciate Eva and Hotel Milu and cannot wait for our next stay!

Loved everything

Great location, hotel is very chic, modern and clean. The staff are another level of courteous and accommodating. The breakfast was very nice, taken on the rooftop. An exceptional property.

Overall great stay and all the personal were very welcoming! The valet option is great if you need to manage kids and bags are comfortable driving into a populous European city center (tiny streets, lots of people). The beds were exceptionally comfortable and shower was excellent! Although we did not make use of the rooftop lounge on our stay, I I can see that being a perfect place to unwind after sightseeing or meeting with another party before / after dinner, or if one of your group always wakes up much earlier and needs a quiet spot to check email and have an espresso, etc.! I loved seeing all the art on the walls while waiting for the lift. Great little find in the city!

Very minor glitch that was more my error than anything the hotel was responsible for. We left bags at the desk and came back to pick up the car after the valet had returned it. I asked if everything was ready to go and the hotel staff said "yes." I did not see our bags and made an incorrect assumption that this indicated the bags were in the car. I should have checked, but, thankfully I did pull over and check before getting on the autostrada and was able to double back. In the future I would recommend to staff that if bags are left with the desk and stored elsewhere during the day, please also bring those back up for folks arranging valet pick-up. Again, overall great stay!

The stay in Milu hotel was great! All staffs of hotel are very kind and willing to make guest comfortable. Location is very good for the access to station and hot spots of the city. Room seems newly renovated as room/building condition looks new and clean. Housekeeping, breakfast is very good. I strongly recommend to stay this hotel for those who wants to visit Firenze. . I loved to stay this hotel and strongly recommend.

One minor issue is the unstable water temperature during the shower so need to be alert for the sudden change of shower water temperature. Breakfast is excellent especially kitchen service is great... but vegetable for salad needs to be more fresh. Housekeeping service missed amenity re-fill very few times. But again I strongly recommend to stay though.

The staff is very helpful and communicative, a cheerful group of enthusiastic ladies who make you feel welcome. The rooms are really comfortabele, spacy enough and the bed has a great mattress. As my room was on the inside, it was very quiet, ideal for a good night's sleep. The breakfast buffet covers everything you can possibly wish for, and when entering the area, you get the choice if you'd like some eggs in any specific way, or pancakes, which are the best choice to my taste. Oh, and the minibar is for free, another great plus! The location is top of the bill as well: everything is at walking distance.

Nothing negative to mention, really,

Spacious room, very nice staff. Cristella, the lady whom helped us checked in is very helpful & even gave us some suggestions on what to do in florence

Not sure if it was during the weekend but there were noises from the street and we can hear them in the middle of the night. There were also mosquitoes In the room (is it common in florence? I'm not sure) - but mosquito problem was solved when they gave us this electronic thing to plug in

Hotel Milu was beyond amazing! We were greet by the staff upon arrival and gave us a list of dinner recommendations. They also offered to call the restaurant to make reservations on our behalf. The room had huge feelings and had plenty of room to open our two large checked bags. They also have a coffee station available on the top floor and rooftop terrace to unwind after a long day. Location was very comfortable and was able to walk to all of our spots. Everything was about 15-20 minutes max. Would definitely recommend staying here if you're in Florence :)

Lovely hotel in the heart of the city. Location is just perfect, few steps away from main attractions. Staff was lovely and always available. Premises were very clean. The hotel has a lot of character and is curated in every detail. I would definitely come back!

Only few minors observations but overall nothing to complain about! Rooms are a bit small and you cannot control AC directly from the room.