It was clean and Location is perfect but we spent like 30 minutes looking for the place as there are no signs

It's not a hotel like it says, Its a guest house with no 24/hrs lobby or reception like we expected Rooms are very small

We just picked up a croissant on the way to the airport so we didn't really take advantage of the breakfast. We loved the location--walking distance to shopping, subway, the Duomo....right in the heart of it all. Loved the air conditioning and the host was super friendly!

Check in system was a bit complicated but it worked out just fine. Communication was very important and she did an excellent job of communicating in a timely manner so that helped!

The hotel was in a central location- main shops downstairs and a very short walk to the Duomo and Galleria. Self check in was easy by following the instructions given. Bed comfortable enough.

Bathroom was very small, especially the shower. Not sure how a large person would fit. It was a little confusing at night once the main doors to the building were locked but we worked it out from the instructions.

Location for us 100%!!! the best. Very close to Duomo, and all the shops.

Room was very small, but ok. we arrived late, and at the night wanted to go to the city, but the gate was closed, with the key wasn’t possible to open the gate. We stayed by the door around 10-15 minutes, and can’t opened it. We texted and made a phone call to the contact person, but nobody answered, even at the morning there were no text back about how to exit from the gate. Disappointed. also breakfast was poor, and waiters in a cafe unhappy to serve us breakfast. we waited around 20 minutes for 2 coffees, but it wasn’t even busy.

Location, safe hotel with controlled gate. Anna the very nice receptionist. Water kettle, good and clean bed, breakfast included.

Their coffee machine was useless to say the least. It kept pouring, didn’t stop on its own. Watery taste. Please get a Nespresso coffee machine for the high room price. Fine, let the guest bring their own capsules. That’s okay with me.

It had a very nice bathroom with a great shower which was spacious. They had provided us with shampoo, shower gel, toothbrush, toothpaste, etc everything you will need for your stay. The room had a big TV with the option to watch Netflix while you rest. The bed was very comfortable and we had a great night’s sleep. Lastly, our host Anna was very helpful and kept our luggages safe at the hotel as our flight was later in the evening. Definitely will be coming back and recommending it to anyone who wants to visit Milan!

Very clean. Very central location. Good value for money. Staff (Anna) on reception was very helpful and tried to assist whenever she could. Had a wide range of facilities.

Room was quite small for two people. Bathroom was right next to reception so did not feel very private. Was initially quite difficult to find initially - instructions could have been slightly more helpful such as explaining the shops/cafe the hotel is in between and what floor it is on.

Our flight was a late one and we arrived in at 1am. I had let the staff know this on booking and as their reception was closed at that late hour they sent me messages with directions in accessing the hotel and getting to our room. The directions were very clear and even included pictures so that we knew what we were looking for. The location also was ideal- very central, a short walk to the Duomo Cathedral and with a metro station just around the corner.

The breakfast options were limited- pastry, coffee & juice. I would have liked the option of tea and fruit etc with the breakfast. Also it did not cater for those with allergies, eg a gluten allergy would have meant a person could not have eaten the breakfast.

Convenient location, close to Duomo. Excellent room, quiet, good TV selection. Anna the receptionist was helpful and very professional

Nothing really. I was surprised initially by the format, being a small hotel set within one of the floors of an office block - but it works.

Great location and super helpful staff! (Anna was exceptionally gracious and helpful) would highly recommend for short stay.

room sizes are a little compact and not much sunlight gets into the room.