The reception staff here were very welcoming. The lady that checked us in was very friendly and helpful and the man on the evening was the same. As was the breakfast waitress. A credit to the hotel. Myself and my daughter stayed in a twin room which was clean and comfortable. Tv, table, bathroom with shower cubicle and hairdryer along with two comfortable beds. Breakfast was good, both in value and choice. 5 euros each got us a continental breakfast, with bread, meats, cheese, eggs, croissants, cheese etc, with a choice of drinks. Good value. If you are looking for somewhere budget conscious which is ideally located next to the station and a metro link, this is ideal to explore milan and the region. The bus from bergamo airport drops off pretty much outside.

For the price we paid, the hotel is good. I would describe it as functional. We didn't book a 5* hotel and as such expected what we got. We were pleased with our choice and would definitely stay again.

We had our flights cancelled by British Airways due to an IT problem, so we made last minutes reservations. Hotel Albert (Laura) was able to give us a room at 10;30am. This was much appreciated since we had not slept much due to getting up at 2:30am when our flights were cancelled to rearrange new flights. The room was large and comfortable Beds were very comfortable and king size. Desk was large. There were several places to put luggage. The front desk staff (24 hours) was very helpful.

Everything was good.

The staff were friendly and helpful. The lobby was lovely. The room was really nice. Good size for Europe. Across the street from Centrale Station and Metro. Very convenient. The facilities were spotless. The housekeeping efficient and friendly. We enjoyed our time here.

Stayed in early April. The room was very warm and stuffy the first night and they don’t have AC until summer months. The rest of the stay was more comfortable. Lots of sirens since en route to hospital. Weekend bar crowd was noisy. I’m used to noise so I didn’t mind. But if you’re from a small town or the country, it could be a deterrent.

The hotel is really close to Centrale station which is good when arriving late at night. The hotel was nice and quiet.

The area beside the station can be risky to go out in after dark being close to the station so I would advise against going out late at night alone. The TV didn't have English language channels.

Location next to the train station was our reason for staying here. It was very quiet considering where it was. The room was basic, however, it was all that was needed for a quick one night stopover. The Mercato Centrale Milano (at the train station) was a bonus find, for a drink and a bite to eat, across the road from the hotel.

The room was large & clean . Also the hotel is very near to the central station .

The staff asked me to pay 24 € as a city taxes in the first day , in the second day, another staff told me that the city taxes is 48 € !!!! & I have to pay the difference. After, they calculated the cost of breakfast worng .A little few Chanels on TV

Great location for public transportation to and from airport and around town. They stored our bicycle boxes while we toured Italy on our bicycles. Breakfast great, hotel needs an update however everything is clean.

Hotel’s evening reception guy = Awesome. Decent room size. Hotel is quite clean. Central Location. I strongly recommend Milan station food court (across the street) = great wine and food selection/options.

Shower stall was a bit tight but didn’t change my great experience.

This is the 2nd time i stayed here and we had the same room. Nice place and very close to the train station and metro.

Lack of charging points in room.

Superb location literally 2 minutes from the Central station. The area was vibrant and surrounded by lots of lovely restaurants. A great 30 minute stroll to the centre of Milan.