The staff is friendly & the hotel is very well designed.

To be honest I‘d expect that the Spa is included in such a priceclass.

Loved the breakfast. Everything I wanted was available. And the quality was superb. The Skybar is a hidden gem to experience sunset in Milan

The cleaning lady did not replenish the toiletries and the minibar. , The Spa facility was not what I expected. It was NOT exclusive. So I could not relax knowing there are males in the same sauna/pool/turkish bath... I felt uncomfortable 😩😩😩 I tooo the last slot (9-11pm) and the cleaning lady was hurrying to go home and just left me to figure out things for myself. I have NEVER been treated this was in ANY SPA ANYWHERE in the world.

The service from the staff was exceptional. They are friendly, professional and helpful. The room was really nice but would have been nicer if there was more space. The location was perfect for getting to and from our explorations around the city. It rained a few times throughout the trip, so it handy that the hotel provided umbrellas as they came in handy. We were also able to take them with us when we left, which we were grateful for. The breakfast was amazing, we only wish we had the more room to eat more. Lol. The designs, interior and smell around the hotel was amazing.

The King room was smaller than expected. The view from the hotel wasn't great, but no fault to the hotel of course.

Nice modern hotel with great staff. Location is a bit out from centre, but with public transport this is not an issue. Close to some really nice local restaurants and near the beautiful BAM park.

The roof top bar is nice, however it is just way to expensive, €12 for a small bottle of beer and €20 for a cocktail. Hotel has a wellness centre but charges €30 for guests, have never seen this in a hotel before. The king room is actually really small, not much space when 2 suitcases are laid out.

Rooms size (25M) is good as I booked a double suite room on the 12 floor, which is one floor down from the roof top bar. It is a double glass Windows so the noise fr bar did not impact me. The hotel style is very modern and new. Location is great which is 4 min walk to the Giola underground station of Green line or 8 min walk to the Centrale station for red and yellow line. All Staff are brilliant who are very passionate and enthusiastic, specific kudos to Piola who patiently gave me so much support for my PCR test report which is in Italian and I needed English translation and printing etc from him very desparately. B'fast looks great but I did not try. Hyatt Centric is the third hotel I stayed during my 8 days trip in Milan, it is by far the best hotel experience I hv during Milan, considered the cost of value in terms of Location, cleaningness , and overall experience . U must try the roof top bar!

nothing

Another enjoyable stay at the Hyatt Centric. Rooms are very comfortable, excellent air-conditioning and great bathrooms. Used room service for the first time on this stay, as I was watching the Women's Euro Final - super prompt and efficient. The staff are so nice and helpful, couldn't have done more. Couple of good places to eat on the next street and an excellent coffee shop at the end of the block. Perfectly located for transport links. I will definitely return.

No robe in the room - not handy when you're in the shower and the cleaning staff knock on the door!

A good option if you need to move around a lot with trains, as it is located near Milan Centrale. Not a great neighbourhood I have to say. No breakfast included, but they do offer self-made coffee (there is a coffee machine and free of charge capsules in the room) every morning.

Room was rather small, no breakfast included. Not situated in the most beautiful area of Milan, however, proximity to train station is a plus if you are using trains a lot.

Great location. Very close to the station. Breakfast was delicious and reasonably priced.

Maybe a little more space in the room, but can't complain.

lovely rooms with beautiful view. nice bathroom, comfortable big bed. love the lights on the windows. air con worked perfectly. Rooms was specious and clean at all times. great and helpful staff.

Quite expensive, especially after having to pay for city daily taxes, in which I don’t really understand the meaning of that and I actually makes the payment of the room quite expensive. Booking.com confirms you a price and then once at the hotel you find out that you have to pay over 200 euros extra for city taxes. however this was the only down side of the stay. everything else was perfect!

Fantastic stay at the Hyatt Centric. Staff could not have been more helpful, from reception, to catering, cleaning and the rooftop bar. The rooms are really comfortable and the bathroom is spacious and well stocked. Good position for walking to Milano Centrale, Porta Garibaldi and the Bosco Verticale. Easy access to central Milan via metro nearby. Good food in restaurant and nice breakfast. The rooftop bar is a real bonus, with excellent views of Milan. I really enjoyed my stay here, will definitely return, as I visit Milan regularly.

Would have like a robe in the room, but fairly minor point. Free water was provided, but no other mini bar. Rooftop bar was shut for a private function one evening, which it would have been nice to know in advance.