Breakfast ok for Italy. Great coffee like from a cafe. Spacious rooms. Not far to subway. Neighborhood safe

Very loud, by a busy street and even closed windows let much noise through.beds and pillows very hard

Everything in the hotel was wonderful, the staff, the restaurant, the food. The breakfast was awesome with a lot of options to eat, not the typical American breakfast with eggs and toasts, here you can choose what you really want to eat. The room was quiet, comfortable enough and clean. The staff were attentive to explain us how to move in Rome and go to main touristic places.

The location of the hotel is a little far from the nearest subway station, you have to walk 4 blocks to get it there, so at nights you could feel not safe in those lonely and dark streets around the hotel after getting out the subway station, more taking into account that we traveled with children. Please be more realistic about this topic in the description of the hotel.

Clean, large room, having a fridge, comfy bed, good breakfast, great coffee, relatively closed to metro and bus stations (500-600m), cold air conditioning during very hot days in Rome, having balcony (ideal for smokers)., nice staff.

Sometimes there's a sewer smell in bathroom, staff doing a lot of noise on hallways during cleaning, a bit expensive for the quality of services, no wall sockets on both side of the bed, old TV, old, small and slow elevator, housekeeping only in 3 days out of 7.

Since we wanted to be fairly close to Roma Termini, the hotel was in a good location for us, about a 3/4 mile walk from the station. We also liked that it was in a university area filled with students going to class. Also, the breakfasts were very good, with a good variety including scrambled eggs, many meat selections, cheeses, bread, fruit,yogurt, cereal and a variety of bakery selections that were very good.

We were supposed to have a balcony, but they gave us a room without one. When we told them that we were supposed to have one, they said they could change it the next day rather than right away. Then we discovered that we were getting no wifi in that room. At that point they changed us to a room with a balcony and wifi. The wifi in the new room was acceptable, but not very strong. I do wonder why they were not initially going to move us until the next day, but then when we said we had to have wifi, they were able to move us right away. However,while our initial check in was a bit stressful, once we were able to make the change, we had a nice stay.

Exceptional experience (good buffet breakfast and location, restaurants, gelatería, and market in the area)

Wi-fi connection is weak in our room location but strong connections in the lobby and breakfast area

It was very clean and neat. The staff was very friendly and helpful except one person of the night shift who was repeatedly rude or not talking/eager to offer help. The breakfast was nice with a decent variety and the staff again very friendly. We were there with 2 more families and their kids and we would gather after a tiring day of sightseeing in the room adjacent to the restaurant and relax with a glass of wine while the kids could enjoy playing with each other. The connection to the city center is not bad but not great either. Other reviewers mention the noise from the ambulances. Maybe because we were so tired at the end of each day I did not hear them not once!🙃 Bonus: 2 of our friends had their birthday and we wanted to arrange a birthday cake for them but did not know how to do it as we would arrive too late at night. The reception staff suggested they would order the cakes and arrange everything. They made all the arrangements with the pastry shop, gave us options, ordered and stored the cakes until we asked for them and all with a vary friendly way! Cudos!

The one person in the night shift. We had a stroller and there was no ramp to use so we had to lift the stroller up and down every time. Tiny lift which we had to wait some times for a few minutes as it would come with people inside and we had to wait again and again. The second lift was out of service.

We loved everything from the friendly welcome at check-in to the plesant staff in the restaurant. The bed was so comfortable that you would forget to get up. The location is in a prime spot close to multiple food outlets and cafés. Transport wise there are metro lines and bus stops near by which run very frequently. Also the hotel has no issue booking a taxi if preferred.

The elevators were on the small side, but there were two to choose from.

Bus stop Infront of the hotel. Metro is just about 7min walk In a close reach to all the main attractions. Quite area. Bit of smell in the room on first day but we left the balcony door open for a while it was ok after that. Shower was very good. Breakfast was good as well. Staff were very kind to pack breakfast for us on early start to Pompey Over all great experience. Family of 2 adults and 2 teen kids. Very comfortable beds Our rooms were cleaned every day.

Bit of smell in the room on first day

The rooms were confortable and well isolated. The breakfast is large and diverse. All the staff was friendly and helpful. If you are visiting rome for work, e.g. for a conference at the university, the location is very good because it is just a 5-10 minute walk from the university.

If you are visiting rome for sighseeing, the location might not be the best, as it is around 20 minutes walk from the termini station. Some services provided by the hotel are expensive e.g. laudry service.

Room size is ok for a triple room. Also the room was clean. Breakfast was good but in five days was nothing new. Hotel is around 400 meters away from Policlinico metro station with very easy access to Rome city center and main important touristic objectives. I was leaving car in the back of the hotel without any problem and free of charge.

The bathroom need a refresh, especially shower cabin need to be replaced and if is possible to find a solution for a bigger one.