The Kangen Water The Staff - really, really great team of people. The marble bath. The Stylish Interior including the art work, especially around the foyer. The attention to detail down to the bedtime turndown and fondant. The Bang and Oulfsen technology. The location to Church, restaurants and Piazza Navona. Eat, Pray, Love. The complimentary bottle of wine. The bathrobe. Ideal for solo travellers, the restaurants nearby were delightfully friendly to a female travelling solo, dining alone in the evening.

Nothing, it was truly delightful, I am looking forward to returning.

Incredibly convenient location especially for a first time visit to Rome. Staff were amazing very polite and helpful. The executive suite was spacious and beautifully decorated. Despite the double glazed windows and wonderful window blinds the noise from the street at night was disturbing. Overall the hotel is definitely worth returning to.

Amazing location in Rome 10min walks from Vatican and Castel San Angelo. The staff is very friendly and helped us with recommendations and reservations for restaurants. The rooftop terrace of the hotel has an amazing bore of the city skyline and very good restaurant and bar. The room was comfortable and well climatised.

The location is excellent. The staff are great, friendly and helpful. Breakfast is good but vegetarian.

The cleaning crew don’t understand English but it’s clean. The biggest problem was the air conditioning which didn’t work well. The control panel in the room had no effect. The bath is very slippery and dangerous.

An impeccable property at a remarkable location. Staff very friendly and helpful. The hotel enlightens even the smallest details starting from inside out. Do not hesitate to book this remarkable hotel.

Excellent Location. First class reception staff. Amazing TV in bedroom. Complimentary stocked minibar.

The bed coverings didn't breathe as well as they could have. It felt a bit warm at night. I am coming from a cold country! It is a vegan hotel. Breakfast was also vegan. Not really an issue at all. I did not know before hand of the hotel's ethos.

The Bio Hotel Raphael is an exceptionally elegant and well-appointed hotel in the centre of Rome, just a stone's throw from Piazza Navona. Its ethos is bio-sustainability, which it achieves with careful attention to every aspect, from top-notch cleanliness to wonderful gastronomic creations. The staff are outstandingly friendly and helpful, the rooms are comfortable (you can choose from old-style elegance or the newer suites designed by Richard Meier), the freshly re-opened breakfast room is beautiful (and so is the food!) - and above all (literally) there is the small but delightful rooftop terrace, where you can relax with a lunchtime snack or an evening cocktail, or explore the inventive vegetarian creations from the Mater Terrae restaurant menu, whilst soaking up a jaw-dropping view over the city's domes and spires. I can't recommend it highly enough.

No complaints at all.

The reception staff was fabulous. Asia and Karima were friendly, helpful and professional. Spectacular location a stone's throw from the amazing Piazza Navona, and the room had views on the Chiostro del Bramante. The views from the rooftop restaurant are to die for.

Room was not very big. Soap and shampoo in cheap wall mounted dispensers.

Staff were very friendly and helpful. We had a very good breakfast locally recommended by concierge. We were given our room

I would have liked a bath tub.

All staff members were friendly and nice but not too casual, just appropriate manner. It’s not a big hotel so once you have checked in, they remember you right away. Great place. Love to visit again.