We have stayed at your hotel many times and miss the old pre renovation decor and service

Cleaning could improve

Excellent staffs (kind and friendly), nice spacious elegant room (junior suite), nice restaurant and room service dishes, excellent good looking bar but with mosquitoes and a bit expensive. Excellent location (in front of the US Embassy, guards and soldiers are intimidating a little). I think they should allow to drink inside the restaurant since it's too hot in summer in the garden located outside.

Excellent staffs (kind and friendly), nice spacious elegant room (junior suite), nice restaurant and room service dishes, excellent good looking bar but with mosquitoes and a bit expensive. Excellent location (in front of the US Embassy, guards and soldiers are intimidating a little). I think they should allow to drink inside the restaurant since it's too hot in summer in the garden located outside.

Perfect location to walk everywhere. Very clean. Very quiet. Most of the staff were very friendly. Just 1 female server in restaurant seemed to be having a bad day

No ice to be found . We had a very comfortable king bed, but our daughter's twin was hard as a rock, so we all slept together. Only offered buffet for breakfast, couldn't just order a coffee, so we only ate there once. Would have liked some glasses instead of 2 paper cups....not the hotel for families with little kids.

The pool was a must and we also enjoyed having a gym. The breakfast had a great variety. We also liked the water and snacks in reception after a day out was great.

The tea and coffee facility in the room was inadequate but we did ask for a kettle and it was supplied and I took milk from breakfast to make tea. The service staff at breakfast where a little to eggar to clear plates and one of you had to remain at the table or your food would be taken.......which i did see happen.

Nice rooms

We arrived at 4.30 in the morning and the clerk started saying we don’t have a reservation/ he couldn’t find it. For a moment he said he can’t do anything. Not so pleasant at this hour. Cleaning outside the rooms isn’t good Chips on the floor in front of the elevator stayed there for 3 days.

Hotel very nice location not to bad staff lovely Very helpful thanks

Bar was very quite not much people in it only used

The facilitate, the staff and the food offered to the clients.

They did not offer information about museum and other facilitates they are around.

It was in a good place and we could walk to almost all the places whether shopping or tourist attractions. The staff were friendly and very helpful.

There was no room service after 10pm.

The room size and it well furnished, the house keeping was very good.

Its far from spanish steps about 17 minutes walking, there was a noisy sound from AC and they didn’t fix it، No bath robes in the bathroom.

The hotel was conveniently located for the purpose of our trip, since it allowed us to walk through the city. The rooms were spacious and comfortable, including all amenities.