Great location Nice and clean

Pool was much too small! Pictures were very deceiving..also very expensive when we added a child!

Location was perfect, couldn't ask for better. Lovely little gift of the nose spray in the room, first go is disgusting but you get used to it really nice touch and we brought it back home. Spa was nice and lovely place to watch the sunset. Very clean and room was a lovely size and very comfortable.

Staff especially in restaurant, took about 20mins to get a cup of coffee not including the time it took to be acknowledged. Breakfast was disappointing and it actually put us off eating dinner in the hotel. Maybe a local information book in the room would be nice as we had to do a lot of googling and only found the tourist information on our final day. We did ask staff for restaurant recommendations and help with transport and they not that well informed. Also the inside hot tub in the spa was filthy, outdoor was fine.

Best bits were view over lake when having breakfast, sulphur spa facilities, bang in centre of Sirmione

Lack of cups at breakfast, coffee cold from dispenser constantly, blood orange juice that definitely wasn’t oranges - pomegranite?! We had a meal there one night which was quite poor with poor service. We swam in the pool, not realising that you ate not supposed to put head under water for fear we could get amoebic meningitis - on the day we were leaving, my wife overheard a conversation about not putting head below water & only when we got home we researched the danger; very annoyed the reasons why not to put head below water highlighted. I had 5 days swimming at that point…

Sirmione Hotel is a wonderful place to stay during your visit to Lake Garda. The hotel offers high-quality amenities and services to ensure that you have a comfortable and enjoyable stay. The rooms are well-furnished, clean, and spacious, with comfortable beds and beautiful views of the lake. The staff is friendly and welcoming, and always ready to help with any queries or requests you may have. The hotel's restaurant serves delicious meals using fresh, local ingredients, and the bar is perfect for relaxing with a drink after a long day of exploring the area. However, I would like to suggest that Sirmione Hotel add some ways to provide information about Lake Garda and the best places to visit and spend time in the area. Perhaps a guidebook or brochure in the rooms or at the reception desk, with suggestions on the best local restaurants, tourist attractions, and hidden gems in the region. Alternatively, the hotel could offer a free tour of the surrounding area, with a knowledgeable guide who can share insights and recommendations for things to do and see. These additions would enhance the experience for guests and ensure that they make the most of their time in this beautiful part of Italy.

The hotel is in perfect location, just a few steps from the Sirmione fortress and in the middle of shops/cafes area. The room is large with comfortable bed. Breakfast was good, although exactly the same items were repeated every day, it was of good quality and nicely served. Cafeteria team were very kind and helpful, but also other staff in the hotel was nice.

Bathroom was with shower cabin of very small size making shower uncomfortable. Lighting in the bathroom could also be better. Spa could be used only two hours per day in a term that should be booked in advance. There is no inside swimming pool.

Excellent location, right next to the Castello. I have stayed in this area before - pre-COVID - and loved it, but was surprised by the crowds of people who walk around this part of Sirmione rather than spreading up into the parks and beach areas. As a result (not the fault of the hotel), the location - while convenient - did not feel restful.

As per my note above (not the hotel's fault) the crowds in Sirmione that hang around the Castello were surprisingly large - even by Venetian standards! As a result the location, while convenient, was not as restful as I'd hoped.

I loved everything from the spacious and very warm room (altough it was a classic room) to the restaurant and the Spa. The parking place is very Close, almost 100m far from the hotel and very easy to acces it. the hotel is in front of the castle of Sirmione. the Spa is great and the Two hours are enough to enjoy it. it is true the Spa is outside the hotel you make only Two Steps to reach it - easy peasy. it was very clean and there was a nice atmosphere. The breakfast has everything you want, and the restaurant is great. we had a nice time and we loved the amenities and the services. Thank you!

nothing

The location and view from our room were fantastic. The wellness area was very relaxing and enjoyable, only downside is it is across the street from the hotel. The room size and customer service were great. We would love to stay here again.

I was surprised a four star hotel only offered combo body wash / shampoo, esp. when offering a spa service. Also the advertised free bike service was not on offer because the bikes were located at a closed hotel. It would have been nice to be told this in advance. Be aware a lot of things (incl. ferries) are closed in January.

Hotel was lovely and clean. Location was absolutely amazing. Water pressure was brilliant. Bathroom was clean and modern. Room was extremely spacious.

The pool was a little small and the spa facilities were not available during our stay. We were not warned of this during booking which was a shame as we were looking forward to that. Breakfast was a bit chaotic.

I loved the location by the Castle in the old town. The room was lovely, the bed was really comfy and the spa facilities were really great. I ate in the restaurant and the staff were incredibly helpful. I have to eat a wheat free diet for medical reasons and am vegetarian by choice; and the waiter liaised with the kitchen to sort out a bespoke wheat free, vegetarian meal, which was absolutely lovely and very good value. The service was superb!