Hotel Caravel is in a lovely location in Sorrento (Sain' Angelo). It is a three minute walk to the sea where you will find a restaurant overlooking the sunset on the Bay of Naples. There is a shuttle bus that will take you near to Sorrento Train Station and the historic center in approx. ten minutes. The room and bathroom were a good size and very clean. Our room had a balcony overlooking the swimming pool, and tea/coffee making facilities. The breakfast was exceptional - a full English breakfast with a huge selection of pastries, croissants, bread, juices and fruit - the best variety we had on the Amalfi Coast. The staff are very helpful, especially Alessia. I would highly recommend this hotel if staying in Sorrento.

Nothing, everything was excellent

Breakfast was plentiful with a good variety. The staff always greeted with a smile, they even prepared a small birthday surprise which was a very nice detail. The shuttle was extremely convenient and easy to schedule as it was only around a 5 mins car ride to Sorrento as oppose to walking which can take around 20 mins. Clean and refreshing pool and nightly entertainment. Front desk and driver were always helpful with any questions we had. Would definitely return!

Facility is a little dated and although the room was spacious the bathroom can be uncomfortable and can definitely use some renovation or improvement. Wish the pool was heated but overall it was good and clean!

The location of the property and the position of our room No 417 gave us exceptional views of the bay of Naples and the surrounding hillsides of Sant Agnello including Mount Vesuvius.

The bathroom although very functional could do with modernising. The fitness suite is not as advertised 80% of the equipment had been neglected any maintenance and therefore was personally deemed unsafe and unsuitable for using, this is not a complaint as many of the hotel guests would not have used the fitness area and therefore would of never known the issues.

Hotel is in a perfect location. The courtesy bus to Sorrento is a very welcome feature. The staff are so very friendly and helpful - they even organised a little bag of food for us on our very early morning departure. Any issues (such as requiring batteries to operate the room safe) were dealt with promptly. Breakfast was fine and plentiful. Rooms are very clean and were visited each day by the cleaning staff.

Air-con is not available until the tourist season proper, which is totally understandable. It was very warm in our room at the side of the hotel so we found it necessary to sleep with the windows open. It can be noisy in the surrounding streets - again, not the fault of the hotel - but pack earplugs if you are a light sleeper!

The hotel is exceptionally clean, we had the superior room which we thought was spacious and comfortable. The pool and the garden area were very well maintained, all the staff were friendly and attentive . Excellent choice on the breakfast menu and always greeted by the excellent restaurant team. It has some excellent restaurants in the local vicinity and it’s less than 30 min walk into town or sometimes we used the free shuttle service.We would definitely stay there again.

Nothing.

The beach is a fair hike down so having a pool to jump into at the end of a long day walking around was beneficial. Inclusion of breakfast was also good.

It is located a fair way out of the middle of Sorrento but they do provide a courtesy shuttle at specified times. Only down side is that you have to book your seat and they often get full so we ended up walking back from town a few times.

Majority was really good, such as staff, shuttle bus service, breakfast, cleaners etc. Will ne recommending to friends and family as a good value, comfortable and easy stay in Sorrento.

The pool area was generally good but the sun beds could do with updating. Furthermore, although breakfast and dinner are good, we had lunch on the last day and the staff must change because it was definitely sub par, and the staff were like fish out of water when it was a bit busier.

The accommodation, for a 60+ year old property was really well maintained and spotlessly clean. Rooms were large and well equipped. The staff were excellent, so helpful, smiling and accommodated all requests. Breakfast was great, lots of choice, fresh coffee and really warm welcome from the restaurant staff. The complimentary shuttle bus was excellent, you could book in the morning to take you and pick you up at night. it was always prompt and the driver - Gregori??- was so cheery and polite. we had to get a taxi back after hiring a boat in sorrento once which cost 17 euros!! so using the complimentary bus all week saved us a fortune..

We ate at the snack bar for lunch on our first day. it was expensive and the food was okay, we didn’t eat there again.

The staff were all fantastic, they made us feel very welcome for the whole duration. The hotel itself was very clean and tidy and the rooms were well appointed. The location was fine with just a short walk to Sorrento if you didn’t want to take advantage of the free, regular return shuttle bus. All in all a great week here, would strongly recommend this hotel.

Nothing negative to say here.

it was clean and comfortable and though it wasn’t in the centre of the busy restaurants and shopping areas, it was walking distance and their was a curtesy frequent shuttle service.

My only small discomfort was the bed, we thought we’d booked a double but it was Yemeni beds pushed together…and they were not that comfortable. Breakfast was also disappointing / not much choice.