Omg place was awesome location Staff helpful .attentive friendly Breakfast was terrific Great exprience hotel Excellent location to Universal .plenty of restaurants around Will definately stay there again future

...Only things need improvement 1.had called before left to talk to their universal ticket person..told he be there abd we could pickup tickets when we got there..not true...no ticket person ..had to go to hotel next door to get tickets 2 shuttle to park: It only goes out in morning We got there at 2 pm..after checking in we had to walk almost a mile in record heat to park They need afternoon shuttle times

The hotel was in a great location, so close to restaurants and shopping. The staff was super nice. Breakfast was excellent.

I wish there had been a little more room in my room, and I wasn't fond of the pillows...but everything else was great.

Our room was clean and very comfortable and the staff was friendly and the breakfast was delicious.

Nothing . Everything was good

Great location and good value for money with all the necessary facilities.

During breakfast the eating area gets a bit messy fast and the tables were too close to one ankt

The breakfast was delicious every morning and the shuttle service to/from Universal was perfect. Rooms were comfortable.

The room door didn't shut properly, but it did lock.

The pool.

The breakfast, in another Fairfield it’s been better. And the other thing I didn’t like is that they only made 1 out of the two beds in my room…

The staff was very nice.

Breakfast area - limited staffing caused the garbage to pile up and tables couldn't be cleaned because the single employee was running around, trying to keep everything stocked and hot food filled

The staffs went out of their way to assist with our transportation issues.

There are no shuttles to take customers to and from the airport.

Breakfast was OK, needed a more variety of food everyday we had the same food for breakfast, same scramble eggs some days it was so salty we could not consume

Breakfast and cleaning of the rooms more frequently

The breakfast was good. I really enjoyed the turkey sausage patties since I don't eat pork.

I was disappointed there wasn't a waffle maker or muffins for breakfast.