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8.6

523 reviews

Universal's Loews Portofino Bay Hotel

Universal's Loews Portofino Bay Hotel

5601 Universal Blvd, Orlando, 32819, Florida, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Outdoor swimming pool

Free wifi

Room service

Meeting/Banquet facilities

Waterslide

Steam room

Air conditioning

Universal's Loews Portofino Bay Hotel

Welcome to Universal's Loews Portofino Bay Hotel, the ultimate destination for a magical vacation in Orlando, Florida. With its stunning Italian-inspired architecture and 4-star status, this resort offers an unforgettable experience for travelers seeking luxury and relaxation.

Located at 5601 Universal Boulevard, just 6.3mi from the city center, this hotel offers convenience without sacrificing tranquility. Boasting a total of 523 reviews, guests have consistently praised the exceptional service and top-notch amenities offered at this establishment.

Starting at a minimum price of $480, Universal's Loews Portofino Bay Hotel offers a wide range of amenities to enhance your stay. From the outdoor swimming pool with a thrilling waterslide to the hot tub and jacuzzi, relaxation is always just a few steps away. Additionally, guests can enjoy the convenience of free Wi-Fi, room service, and access to a fitness center. For those seeking even more indulgence, the hotel offers a spa, sauna, and golf course, although additional charges may apply. With its prime location, elegant rooms, and exceptional services, this hotel is the perfect choice for any traveler visiting Orlando.

When it comes to relaxation and fun in the sun, Universal's Loews Portofino Bay Hotel has got you covered with not one, but three outdoor pools! Take a dip in the heated pool, unwind in the hot tub, or zoom down the thrilling waterslide for a splash-tastic time. And if you're seeking a tranquil oasis away from the kids, there are two pools exclusively for adults, providing a serene atmosphere to soak up the sunshine. Whether you're looking to enjoy a leisurely swim or just bask in the beautiful surroundings, the pool options at this hotel are sure to impress.

After working up an appetite, indulge in a culinary journey at any of the hotel's exceptional on-site restaurants. Experience the taste of Italy at Bice Ristorante or Mama Della Ristorante, where you can savor authentic Italian cuisine in a charming setting. If you're craving American flavors, Trattoria del Porto offers a delightful blend of both cuisines. For a quick bite, Sals Market Deli is the perfect spot for family-friendly fare, while Starbucks and Gelateria offer a variety of American treats. And don't forget to quench your thirst at Thirsty Fish or grab a bite at Splendido Bar and Grill, both offering a family-friendly atmosphere. With such an array of dining options, your taste buds are in for a treat at Universal's Loews Portofino Bay Hotel.

When it's time to settle your bill, rest assured that Universal's Loews Portofino Bay Hotel offers a range of payment options. Cash may not be accepted, but you can conveniently use Mastercard, Visa, Diners Club, JCB, Discover, American Express, or Carte Blanche for a hassle-free transaction. So skip the worries and focus on enjoying your vacation! With its inviting pools, delectable dining options, and convenient payment methods, Universal's Loews Portofino Bay Hotel has everything you need for an unforgettable stay in Orlando. Pack your bags and get ready to experience luxury, relaxation, and a touch of Italian charm like never before.

Closest airports

Orlando International Airport

9.9mi

Orlando Sanford International Airport

24.2mi

Daytona Beach International Airport

54.4mi

Melbourne International Airport

56.1mi

Most popular amenities

Restaurant

Outdoor swimming pool

Free wifi

Room service

Meeting/Banquet facilities

Waterslide

Steam room

Air conditioning

Bar

Terrace

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Garden view

Elevator

View

Bathtub

Upper floors accessible by elevator

Free toiletries

Rooms

Garden View Room - Two Queen Beds (Includes FREE^ Universal Express Unlimited) in Universal's Loews Portofino Bay Hotel

Show 5 photos

Room - 2 Queen, Garden View

2 Queen Size Beds

450 sqft

Garden view

Private Bathroom

Bathtub

Wifi

x4

+

More details

Garden View 2 Queen Room is 441 square feet and includes 2 queen-size beds 150-154 width.

Club Level/Lounge Room (Includes FREE^ Universal Express Unlimited) in Universal's Loews Portofino Bay Hotel

Show 4 photos

Club, Club Lounge Access

2 Queen Size Beds

495 sqft

Private Bathroom

Bathtub

Wifi

Coffee machine

+

More details

This room features club level access, free fitness center access, and personal tour desk services. A continental breakfast is also included. Please note pets cannot be accommodated in this room.

Club, 2 Queen, Club Lounge Access

2 Queen Size Beds

Free wifi

Minibar

Flat-screen TV

Refrigerator

x5

+

x4

More details

Guests of Loews Portofino Bay Hotel at Universal Orlando® enjoy the finest in European hospitality when they upgrade to one of 91 Club Level rooms and suites. In addition to a welcome amenity featuring a custom CD of classic Italian music and a nightly Loews Portofino Bay themed turndown amenity, Club Level guests have access to the 3,500 square foot Portofino Club Lounge serving continental breakfast, afternoon beer, wine and snacks, concierge service, as well as unlimited use of The Mandara Spa fitness center. Club Level Rooms are 490 square feet in the deluxe room category, suites are also available.

Club Level guests enjoy:

  • Personal concierge services to meet our guests’ vacation needs including pre-arrival arrangements
  • Continental breakfast, afternoon tea, evening hors d’oeuvres and complimentary beer and wine each evening
  • "Something Sweet" each night
  • Internet access and a TV viewing area

• Complimentary admission to Mandara Spa® fitness center

Deluxe King Room (Includes FREE^ Universal Express Unlimited) in Universal's Loews Portofino Bay Hotel

Show 6 photos

Deluxe, King

1 King Size Bed

490 sqft

Private Bathroom

Bathtub

View

Wifi

x3

+

More details

Bay View Room - King Bed (Includes FREE^ Universal Express Unlimited) in Universal's Loews Portofino Bay Hotel

Show 6 photos

King Room, Bay View

1 King Size Bed

450 sqft

Private Bathroom

Bathtub

View

Wifi

x3

+

More details

Show 4 photos

Room - 2 Queen

2 Queen Size Beds

Free wifi

Minibar

Flat-screen TV

Refrigerator

x4

+

More details

Deluxe 2 Queen Room

Garden View Room - King Bed (Includes FREE^ Universal Express Unlimited) in Universal's Loews Portofino Bay Hotel

Show 5 photos

King Room, Garden View

1 King Size Bed

450 sqft

Garden view

Private Bathroom

Bathtub

Wifi

x3

+

More details

Room

Show 4 photos

King Room

1 King Size Bed

x3

+

More details

Show 3 photos

Suite

Free wifi

Minibar

Flat-screen TV

Refrigerator

+

More details

Despicable Me Kids Suite

Club, 2 Queen

2 Queen Size Beds

x4

+

More details

Portofino Club, 2 Queen

2 Queen Size Beds

+

More details

Club Deluxe, 2 Queen, Club Lounge Access

2 Queen Size Beds

+

More details

Guest reviews

8.6

523 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇬🇧

Leanne

8.2

August 2023

Beautiful hotel!

Our room was very far away from everything, they were doing some building work and had scaffolding up outside the window and they could do with some additional charge points in the rooms for usb/usb-c connectors

🇬🇧

Stephen

9.1

February 2023

Walking distance to universal parks and unlimited express passes. Excellent concierge service and everything was as expected.

A little on the expensive side but the benefits do justify this

🇺🇸

Shawn

9.1

August 2023

It's expensive to go to Universal studios and stay at the portofino Bay hotel, but at least the hotel covers the price of the express pass at the park which makes it the same cost as one of the lesser priced Universal hotels. Staying at the hotel is like a visit to Paradise. It's beautiful and the boat ride to the Universal Park entrance is phenomenal. The staff here is fantastic and being from a big city it was an unexpected pleasure to find good Italian food right on the grounds of the hotel. Special note to the gentleman who organizes the valet and parking in front of the hotel. This man takes pride in his work and he is extremely friendly and efficient.

There was nothing not to like. Sure the price is exorbitant for a hotel stay in Florida, but it does cover those Express passes for your entire visit and for each member of your family.

🇬🇧

Katie

8.2

April 2022

Very picturesque, large room, nice pools, good boat service to the 2 universal parks and express passes included in stay.

Very pricey, room not vacuumed, bed valances we’re filthy - full of dust so clearly not changed in some time. Couldn’t have the buffet breakfast as it wasn’t being served although not told this before arrival (son was really looking forward to this more than anything else in the hotel).

🇺🇸

Colleen

10

December 2021

Starbucks, Sals pizza, and Trattoria del Porto (twice for breakfast and three times for dinner). Awesome service. Everyone was super kind. The hospitality was bar none. We loved the outdoor dining, particularly with COVID, and the setting was beautiful. The nightly 6:30 PM opera singers were fabulous! I really liked the text messages we received about our room and if towels were needed. The walking paths were beautiful and we enjoyed the boats to City Walk. This was our first time in Universal. We typically go to Disney but Universal was exceptional! We found our new favorite place!

We didn't know about the $1000 ($200 pending charge per night). I've never experienced that before. We charged breakfast and dinners to the room but it would have been nice to know about this beforehand.

🇦🇺

Barbara

9.1

February 2023

Check-in was great and we had early access to our room which was really appreciated. We were issued with the room key/express pass and hopped on the boat to the theme parks. Such a nice way to travel and we didn't have to wait long in the 4 days we used the boat service. The beds were very comfortable and the room was a good size. When we were informed there was a 45min wait for a table at a restaurant on City Walk, we showed our room key and were escorted directly to a table. The food from room service and also at the pool bar was tasty.

There were 3 instances when we tried to shower or use the hot water and there was only cold. A maintenance person came once but I believe it was just because it ran out. Not something that should happen at a hotel of this standard. Also, the last morning we were woken up by some sort of construction work being carried out at 8:15am.

🇺🇸

Katie

9.1

May 2023

The location to the parks was fantastic, the pool was great, and the staff were very friendly. I liked the text message communication with the hotel and the peaceful/relaxing atmosphere of the resort. The staff ensured that my child had a little birthday surprise, which was awesome.

The buildings are pretty old and starting to look run down inside. It was also very expensive. Although the rooms were on the same floor, they were not as close as I would have liked.

🇨🇦

Linda

8.2

January 2023

Beautiful property and grounds. Felt like Italy. Loved the boat ride to Universal, which reminded us a bit like Lake Como. Front desk was very helpful and Mamma Della’s staff and food was excellent.

Very expensive ($1500 CAD per night per room x 2 rooms) and yet rooms were a bit dated. we have stayed at Loews in the past in other locations, and the bathrooms had new tubs, and the rooms were updated. Robes would have been nice also. Universal counter (ticket area) could have been more helpful, as we had a hard time getting a map, and we would have appreciated the information that there were actually 2 Universal parks, and the 1 day pass did not apply to all the Harry Potter experiences. The $1500 per room also did not cover the park entrance fee, only express pass. That fee was another $1000k CAD for 6 people. Just a heads up to any budget conscientious families.

🇺🇸

Violet

10

November 2022

The staff were very friendly and helpful. I appreciated the feature where you could text them with questions, and they responded politely right away. I had questions about check out times and luggage storage, and they were very helpful. I liked that you were able to store your luggage for free and enjoy the day at Universal after check out and then retrieve your bags in the evening. The bathroom was also huge, and the beds were comfy. The water taxi service was the best! If you got there around 7-7:15, the taxi would get you to Universal for early park admission. And also take you home at night. It was a short 6 min boat trip. Super convenient. The express passes were so worth it. Also unlimited so you could repeat a ride right away if you'd like. There is a Universal gift shop which sells the same merch as the parks with the same prices. If you wanted to buy a wand, you could do it here instead of the crowded shops. Would definitely stay here again and recommend

The internet was a bit on the slow side but glad it was free

🇺🇸

Kelly

8.2

September 2023

Nice location and easy transportation to the parks and the airport. Great food options onsite.

I expected the bathroom/shower to be much cleaner than it was considering the cost of the room. The layout of the bathroom would have worked much better if the shower door wasn’t clear glass and if there was a separate light switch for the toilet room.

Points of Interest Around Universal's Loews Portofino Bay Hotel

Attractions

Universal CityWalk

0.6mi

Orlando International Premium Outlets

0.7mi

Titanic: The Artifact Exhibition

1.9mi

Madame Tussauds Orlando

2.6mi

Icon Orlando 360

2.6mi

SEA LIFE® Orlando

2.7mi

WonderWorks Orlando

3.3mi

International Drive

3.6mi

Amway Center

6.2mi

Lake Eola Park

6.9mi

Disney Springs®

8.4mi

Winter Park

10.4mi

Fun Spot America Theme Parks

10.9mi

Wild Florida Airboats and Gator Park

29mi

Econlockhatchee River

30.4mi

Restaurants

Bice Ristorante

Cuisines

  • Italian

Mama Della Ristorante

Cuisines

  • Italian

Trattoria del Porto

Cuisines

  • American
  • Italian

Sals Market Deli

Cuisines

  • American

Ambiances

  • Family Friendly

Starbucks

Cuisines

  • American

Ambiances

  • Family Friendly

Thirsty Fish

Cuisines

  • American

Ambiances

  • Family Friendly

Splendido Bar and Grill

Cuisines

  • American

Ambiances

  • Family Friendly

Gelateria

Cuisines

  • American

Ambiances

  • Family Friendly

Pools

Location

  • Outdoor

Features

  • Heated

Location

  • Outdoor

Features

  • Heated

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Universal's Loews Portofino Bay Hotel

Restaurant

Outdoor swimming pool

Free wifi

Room service

Meeting/Banquet facilities

Waterslide

Steam room

Air conditioning

Bar

Terrace

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Garden view

Elevator

View

Bathtub

Upper floors accessible by elevator

Free toiletries

Stay rules - Universal's Loews Portofino Bay Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Universal's Loews Portofino Bay Hotel

Does Universal's Loews Portofino Bay Hotel allow guests to stay with pets?

Yes, you can stay with your pet at Universal's Loews Portofino Bay Hotel. They allow pets on request, although charges may apply.

At what times are check-in and check-out at Universal's Loews Portofino Bay Hotel?

If you're staying at Universal's Loews Portofino Bay Hotel, the entry is set at 04:00 PM and exit is by 11:00 AM.

Is there parking at Universal's Loews Portofino Bay Hotel?

Yes, there is parking available at Universal's Loews Portofino Bay Hotel. The hotel offers on-site public parking for a fee of $28 per day. No reservation is required for parking.

How much does a stay at Universal's Loews Portofino Bay Hotel cost?

Room rates at Universal's Loews Portofino Bay Hotel initiate from $480. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.

What are the room types available at Universal's Loews Portofino Bay Hotel?

The hotel offers a variety of room options including Garden View Room with a King Bed, Club Level/Lounge Room with two Queen beds, Hearing Accessible Garden View 2 Queen Room, Bay View Room with a King Bed, Deluxe King Room, Bay View Room with two Queen beds, Despicable Me Kids Suite, Deluxe Two Queen Room, and Garden View Room with two Queen beds. Smoking is not allowed in any of the rooms. The rooms vary in size from 452 sqft to 646 sqft and can accommodate between 2 and 5 adults, with additional space for children.

Which amenities can guests enjoy at Universal's Loews Portofino Bay Hotel?

Guests at Universal's Loews Portofino Bay Hotel can enjoy a variety of leisure amenities during their stay. The hotel features three outdoor swimming pools, all of which are heated. Pool 1 is available for all ages and heated, while Pool 2 and Pool 3 are heated and exclusively for adults.

In addition to the pools, the hotel also offers a waterslide, steam room, spa, hot tub/jacuzzi, sauna, beach chairs/loungers, and a fitness center for guests to relax and unwind.

For dining options, guests can choose from a variety of restaurants on site. Bice Ristorante, Mama Della Ristorante, and Trattoria del Porto offer Italian cuisine, while Sals Market Deli, Starbucks, Thirsty Fish, Splendido Bar and Grill, and Gelateria offer American cuisine.

Overall, guests can spend their time at the hotel indulging in leisure amenities, enjoying the pools, and dining at the various restaurants available.

Does Universal's Loews Portofino Bay Hotel have a pool for guests?

The hotel has three pools available. Pool 1 is located outdoors and is heated. Pool 2 is also located outdoors and is available all season. However, it is restricted to adults only. Pool 2 is also heated. Pool 3 is also located outdoors, available all season, and restricted to adults only. It is also heated.

Does Universal's Loews Portofino Bay Hotel have on-site restaurants?

The hotel has several on-site restaurants including Bice Ristorante, Mama Della Ristorante, Trattoria del Porto, Sals Market Deli, Starbucks, Thirsty Fish, Splendido Bar and Grill, and Gelateria. These restaurants offer a variety of cuisines including Italian and American.

Which payment methods are supported by Universal's Loews Portofino Bay Hotel?

Universal's Loews Portofino Bay Hotel accepts various payment methods including Mastercard, Visa, Diners Club, JCB, Discover, American Express, and Carte Blanche. However, it is important to note that cash is not accepted at this hotel.