Everything about this jewel in Yokohama was perfect. Everything the weary traveller might need is available. The staff were very friendly and helpful and the location of the accommodation was central to places we wished to visit either on foot or via public transport - access to the subway was immediately across the road from the hotel with the local train station a mere 5 minutes walk away facilitating our return trip to the airport.

We really struggled to find the hotel and were rescued by a local woman who was also perplexed by Google maps - we were within a minute of the front door but didn't spot it easily - hampered a little too by the hotel name sign being on the pavement whilst we were looking at eye level and above. It was a minor irritation that was soon forgotten but future travellers might like to be aware to save any frustration.

We loved this hotel! We wanted to experience staying in a ryokan but didn’t have the time to travel to far away from Tokyo, this was a little over an hour train ride away. It was the perfect way to experience a modern ryokan. The beds were so comfortable the bathroom was amazing, they left fresh pajamas and water daily. It was easy to check in and out. And they were kind enough to let us store our luggage even after check out, while we roamed around before heading to the airport.

We have no complaints about this property

The hotel is close to the underground (5 min) and the JR station at Kannai, as well as several bus lines, perfect for exploring Yokohama. It takes a bit to get to central Tokyo, but connections are frequent - however, if Tokyo is the main focus of your stay, it might be better to stay closer to the Tokyo city center. What I loved about the neighborhood was that it had everything you needed - restaurants, shops, public transport, and yet it wasn't as crowded as Tokyo usually is. Large separate shower room with small bathtub and separate space for toilet and sink, which is really nice.

The only thing I wasn't happy with was that there was no space for me to open my suitcase. I have a bigger sized suitcase when I travel for two weeks and I could only open it in the bathroom, as the entryway was too narrow to fully open it (and still reach the door. If there's two people in the room, this might be a bit of a problem, as there really isn't any space to store luggage, no cupboard either. Not having a cupboard or wardrobe is fine if you can open your suitcase and use that instead.

Very close to JR Kannai Station which is only 2 stops from Yokohama Station. You can even get to the station using underground tunnels if it rains. The entrance corridor is narrow but opens up to a bigger tatami room where you can put your suitcases. The bathroom was large and spacious with the shower/bath separate from the toilet. The beds were comfy.

The rooms aren’t the most sound proof, especially in the bathroom I could hear hair dryers and muffled conversations. When it rained at night it was a little loud and you can hear some traffic outside. I was sad that the toilet’s bidet functions didn’t work.

1. Room, made me feel the Japanese culture style. 2. Bathroom and toilet, exceptionally clean. 3. Pajamas included, with daily water bottle supply, 4. Toilets awesome technology. 5. Razor, toothbrush is there when needed. 6. Foyer area 7. Breakfast included meal. 8. Service - professional, sincerely helpful. 9. Aya Fujiwarra and Masaya Yamamoto went the extra mile to help me on my laptop charger dillema and luggage concen. They stayed eveb after their shift and helped me resolve my concerns. Kiddos to them. Appreciate it a lot.

No washing and dryer in the room.

Great location, everything was in easy walking distance. Very nice modern take on a Ryokan. Staff were friendly. Beds were comfy and shower was really nice. They were able to accommodate us with our baby and they had a baby cot available.

Rooms looked bigger on the photos, and to be honest, I don't think the price was justified. Seems bit expensive for what it was, as there wasn't anything particularly special, maybe if the price included breakfast that would have been better.

We had to ask the staff how to use the toilet remote, which only worked when taken out off the fixture and held to the other side of the toilet. Other than that, everything was very five. We enjoyed the idea of giving a modern twist to the Japanese bedroom and bathroom. Particularly the bathtub was absolutely great. Everything clean and stylish.

A good size room with sufficient facilities. We only brought 1 mid-size suitcase to share but the room has sufficient space to accommodate at least another 2 huge suitcases. The hotel lobby is quite small but they do offer free coffee, and take your own amenities kit. Check-in and check-out was a breeze.

Overall the colour theme is a little dark but it's not a deal breaker. We rented a car but the parking at premise is very expensive so the car was parked a little further away.

Good location only a short walk to the port area. Check-in and check-out were fast and easy, plus they held our luggage after check-out so we could explore the city more before out train. The rooms are a great mix of traditional ryokan and modern hotel.

On the pricey side, but you pay for the ryokan style. Entrance is hard to spot from the street as it is set back down a narrow path, so easy to miss on first pass through the area.

Fantastic room with all sorts of special conveniences. The in-room bathroom included a shower/soaking tub which was fantastic. The breakfast was exceptional and the staff did everything they could to make our stay perfect. I was really impressed.

Improvement seems impossible - it's a fantastic spot. I hope I can make a return visit.