The appartment is sunny, clean and comfy! The air conditionning worked well. The place is quiet and so well located in Kyoto. You can go pretty much everywhere from there because it is at the crossing at the 2 subway lines. For a long stay, you can’t dream better. We arrived late at night because of trafic but that was not a problem for the check-in, that was super cool.

The place is a little bit small for 3 people with luggages for one all week but it’s really ok because it’s really good price. We never got the chance to see anyone at reception.

The room was clean, it has all the needed services, the check-in/check-out was easy, and the staff helped us with a bed issue.

The main problem we had was with the communication with the upper management, we had booked for 4 people but the room description stated that only 3 beds were available. So we tried to understand better how was it possible and how to arrange the missing bed. The communication by the booking app was terrible they replied in hours and couldn't provide a solution. Once arrived we discovered that in the room there was a couch that we could turn in a bed.So thanks to the local staff we were provided with blanket and pillow and the problem was solved. Having known that earlier would have saved me a lot of headaches and worries.

The place is great for the Kyoto travel and we could do a lot. Quiet place and few restaurants around. Good shower and nice beds. Allowed early checkin and no fuss. Had a washer!

Under the beds had not been cleaned, we moved one and they had stuff. Reception was manned but hard to communicate, and it was run like AirBNB - contactless. Aircon was off and no guide in english for the AC and we could not turn it on for few mins and it was so hot in the room! Room had so many warning saying no shouting, no loud etc that put off vacation mode. There was no map with restaurant around and no recommendations

Very nice hotel, the rooms are comfortable to stay in, and the room is reasonably large enough. It's also not far from the city center, it's around a 20 minute walk. There are also convenience stores and supermarkets within a 3-5 min walking distance, so it's very convenient.

Arrived early to drop bags and to our surprise we were allowed to check in early which is unusual for Japan and the only time it happened in three weeks. We had the family room with an extra bed that we didn't need and also cut down on the available space. Kitchenette with some equipment but we didn't self cater and it didn't seem to be too well set up especially the very low table. A very useful washing machine in the room with some very basic instructions in English which we managed to work out. Shower/bath unit is a single compartment with a separate ceiling mounted heater which dried our clothes in no time. There is even a small TV the size of a paperback novel in the wall which you could watch while having a bath - never seen that before.

Extra bed took up too much space. Difficult to squeeze past with only a 60cm gap between bed and wall plus a wall mounted TV to make the gap even smaller. We both travel hand luggage only and noticed lack of storage. Big suitcase and a lot of clothes would have been a problem. Hall light on a motion sensor. Not good for a nighttime visit to the bathroom. Fixed problem with a band-aid over the sensor.

Very clean, well organized and comfortable, in spite of the small space. Washer machine in the bathroom, we could wash our clothes in the evening and have them dry the next day with the bathroom drying system. Everything was new or in very good condition. Great amenities (shampoo, conditioner and body soap).

The air conditioner almost couldn't compete with the heat outside (35°C everyday, from morning to evening). Also, the space is a bit too tight for four people.

Huge room with all facilities available: microwave, the washing machine, hanger, a double and single bed, etc..., and the space was quite spacious for a Japanese room. The location was about a 10-15 minute walk to a train station, which isn't the closest, but it's still pretty good. A few stops away from Gion. A pleasant stay overall.

The owner was nowhere to be seen when we wanted to check-in, and the delivery driver (for linens etc) had to page the owner to come to reception a few times (there was no bell to press for attention). However, I understand that sometimes he is busy manning the hotel.

My kids like the homely feel of the apartment hotel. Basic amenities provided but do bring your own moisturiser/lotion. Nice to be able to do some laundry as there is a washing machine and detergent powder provided inside your room. You can dry your clothes with hangers provided.

Location was not as great as expected but you live around charming little streets among the residents. About 5-10min walk to nearest supermarket and 7-11. Also near a nice sushi restaurant called Kikyo. .

Lovely room in a really nice building. Conveniently located in a quite neighborhood, near to bus/train station. Room was spacious, beds were comfy, they have elevator to take up your luggage and we were able to drop it before check in.

Nothing major, we found that the reception was pretty much unattended all the time. We wanted to rent bicycles for the day and they couldn't make us a clear suggestion where to go. Some info around the attractions and services in the area would be a good idea.

Room is nice

no