Very hospitable and friendly staff. It was evident that the staff came from various backgrounds and they are able to communicate with guests from different nationalities which is a definite plus. They were very helpful and attentive as well and was able to provide solutions to any problems you may have. After going through so many hotels in Japan, I would say the hospitality here was even better than a four star hotel I stayed at in Tokyo.

The rooms are small and I wouldn't recommend three people in one room. We did that and it was very very uncomfortable. Max is two.

A good supermarket is next door. The elevator exit 5 of Marutamachi Station is close by, so it is convenient to all transport. The buffet breakfast has good variety and service. The laundry for guests use is good! The staff are very friendly and helpful.

Another MONday hotel is a block away, and the taxi driver took us there and he had to drive us around the block to take us to the right one. Our room is a bit compact and it was hard to manoeuvre our suitcases.

Breakfast could have been more international. Preparation of food and temperature of food was unsatisfactory. Hot food needs to be in warming chafers. Eggs were cold, meat was cold and potatoes were undercooked and cold. Bread selection could be much more varied. Warm milk for coffee is always a plus. Cold milk drops temperature of coffee. A selection of cheeses and more fresh fruit would help.

Breakfast…everything else was great. Staff was exceptionally friendly and helpful. Location is easily accessible by foot, subway and taxi, when necessary. Eco conservation a plus!!

Really lovely and friendly staff. Location was great, 5 minute walk to imperial palace gardens and 15 minute walk to the markets. Excellent manga museum a fre hundred metres away and plenty of convenience stores nearby. Breakfast buffet was a nice mix of Western and Japanese, with vegetarian options as well. We stayed in a family suite which was a great size for 4 with luggage, and very quiet at night. Kyoto is a beautiful city, and the staff at hotel MONday were kind and helpful with all of our questions, and stored our luggage ahead of, and after checkout to help us a no cost. I can't wait to go back to Kyoto and will be staying here again when I do.

Great hotel with great staff in a great location. I actually booked a second consecutive week as I enjoyed my first week so much. I wasn't leaving Kyoto yet, so why not stay here and enjoy another week? This hotel is reasonably priced and is in a super convenient location, close to the subway, convenience store, grocery store & several restaurants. I highly recommend you try this hotel.

Went with the late check in + early check out option. Great bathroom and shower, didn't use anything else in the hotel, no breakfast so i cannot comment. The hotel is close to Kyoto Palace, start your day there :)

It could be due to the last minute booking / lack of available rooms, but basically the room was 2 twin beds and another couch (sofa bed?) so it was a bit odd, so much furniture yet no space in the room :)

Nice rooms, friendly staff, good breakfast (western and Japanese buffet), about 1 min walk from subway, reasonably good value, beds are fairly firm (typical of Japanese hotels) which we like but not all foreigners may feel the same. Would stay there again.

Nothing we didn't like.

Very comfortable in a great location. Next to subway, grocery store, convenience shop & several restaurants. Staff is super friendly and very helpful. I will definitely come back and recommend to all my friends.

Good location, 3-5 minutes walk to at least 3 nearby metro subway stations. Lots of convenience stores, cafes and 24-hours Nakau and Sukiya

Bigger rooms are only available in the basement, a bit scary and very quiet when it’s dark

Convenient location from subway station and places of interest (Pontocho, Nishiki and other markets). Very clean hotel. Saff was very friendly and hospitable. Laundry system was really cool (you could see on the room's TV when the facilities were available or in use). Breakfast was excellent quality and diversity.

Room and bathroom were tight.