Staff were very friendly and have good spoken English. The rooms were clean and tidy with fast and free WiFi. There's also a coin operated laundry cum dryer room too, the front desk counter will even help you exchange 100-yen coins to use the machines. The surrounding area has a good selection of things to eat but not many attractions to see but with it's proximity to Ikebukuro Station, you are just a short walk away to being able access the whole of Tokyo

There weren't many negatives during our stay there. Only thing to note is that the room is smaller than you might expect We had 3 to a room and it was quite cramp.

Location is great since it is I believe 5-7 mins from Ikebukuro station via the Tokyo Metro. Great location in Ikebukuro, definitely recommend for location. The check in experience is also great as I arrived early but they allowed me to go into my room early, also as my flight is late night, they allowed to place my bag until 1900. Great staff.

You need to really rely on Google Maps, as the hotel is not as visible as you think. it is just a corner way into the hotel. The room is quite small and the lack of plugs to charge your devices and you cant open windows so there is no air ventilation. A bit pricey but the location is great.

all the staff are so nice and helpful. there are coin laundry and dryer at the lobby floor, very convenience. there is also ice machine with free of charge. the 7-11 at the ground floor also very convenience.

the room is too cold even I turn on the maximum level of the heater. beside that, all are perfect!

Nice location, appox 5-10mins walk from Ikebukuro station, which is a quite big station. also many malls around it, don’t have to worry if wanting to buy some souvenirs or necessities. About the hotel itself, down to ground floor, there is a convenience store, so don’t have to worry about what to eat. the staff can speak English, and they were really nice, but if you have no more questions of the stay, not having to meet them because the lift can send you to the ground floor, and the reception is at 3rd floor. Therefore, I only met them once when I checked in. But if you are taller, stronger, this hotel mite not be the one for you since it’s a normal Japanese hotel with relatively small rooms

Amazing location just a few minutes walk from Ikebukuro Station. 7-Eleven downstairs was incredibly convenient as were the plenty of shops and restaurants in the immediate vicinity. Room was good, comfortable size. Very quiet, almost silent inside the room. Windows afforded good views of Ikebukuro but blackout curtains were also very effective. Staff was friendly, spoke English, and helpful with regard to having our luggage shipped via Yamato to our next destination city.

The staff, especially the lady who can speak chinese. she stayed in taiwan for 16 years before moving back to Japan.(sorry forgot to take down her name). She was so helpful by filling up the yamamoto service form and went extra step to check with the hotel if they are able to accept the luggages. Below the hotel has a 7-11 and a family restaurant that can settled your meals easily.

nothing.

Superb location. Very near to train station. 7-11 just downstairs which is super convenient. Room area is big enough to open our two 28” luggages on the floor.

There were a few Japanese girls holding boards downstairs near the hotel but seems like normal Japanese culture. We just ignore them and do not have any eye contact with them.

The staff was friendly and helpful and the options for different levels of room-cleaning were really great to have. The laundry was easy to use and the Denny's in the building was convenient!

The only con was that the pillows aren't very comfortable, but everything else was so great it hardly matters.

Staff were brilliant . Room was a reasonable size after we upgraded. The 7 Eleven on the ground floor was a real bonus. Had a washing machine and dryer.

Don't bother with the breakfast option at the Denny"s in the hotel. For us Brits it's a bit of a let down...sorry

Convenient location to many shopping areas and restaurants. We were also able to get two beds for a family of three. One which was a good size for my husband and I.

The price was a bit high for the quality of the room. There was nothing extraordinary about the room. It was basic with all the amenities needed but the price could have been lower.