The Hotel is close to public transport. Local bus to Shibuya and Shinjuku. Train Stations within easy walking distance. Local restaurants very good food and value.

The Ambulances are noisy during the day and at night, but they did not disrupt our sleep.

It's clean though its an old hotel the staff were helpful the rooftop was lovely The free coffee snacks and drinks at the rooftop was excellent its about an 8 minute walk from the train station so its not so bad They let us leave our luggage when we have to go to the museum after we checked out

Our room was a little cramped because we are a family of four but its ok we just took out the extra bed Staffing is sometimes non existent you have to call in to find hotel worker The coffee machine in the rooftop was not cleaned out and refilled my husband has to figured it out but it's not bad because we get to enjoy the coffee from the expensive coffee machine It's a little far from the main attractions but it's not bad

Room was extremely spacious for a Tokyo hotel! Was huge! The shower was more than spacious enough and was also separate to the toilet and basin. Staff spoke little English but this wasn't a problem at all as we both just used Google translate to communicate which worked perfectly fine and they were still just as accommodating and helpful. The elder gentleman even came out onto the street to help us hail a taxi to the airport. He explained we would have been charged extra fees if he called from the hotel rather than just hail one off the street. The staff were lovely. Beautiful rooftop garden area as well which we wish we could have enjoyed more but couldn't just due to time restrictions. There is a bus stop right outside the hotel and closest train station not too far a walk.

The property was located in a convenient area with many restaurants, stores, and a nearby train station. The rooms were nice and clean. I liked how there were plenty of free drinks and snacks available to guests. The root top hangout was cute. The staff was accommodating, especially Kamila. Kamila went above and beyond to help make our stay enjoyable. She gave us great instructions on how to navigate the train system. She even helped us map our train ride to and from our destination. She helped us translate when we had to call Disneyland to book our tickets. She gave us great pointers on where to shop for gifts and souvenirs. We were so great full to have met her. Without her, I don’t think our trip would have been as enjoyable. Because of her, I would highly recommend this hotel to everyone that is planning on visiting Japan.

I cannot tho k of anything

The room was spacious for a family of 5, which is something hard to come by in Japan. It's a different experience for them to be staying in a traditional Japanese family room. Just about 5 min walk from the train station with some shops and lots of restaurants. convenient store is just around the corner too.

I think location is near a fire station or something. We kept hearing sirens at night and was quite annoying.

Near a station and Hatagaya is a great area, lots to explore by foot nearby , bats , cafes , shops , restaurants. If feels more local than touristy, one stop from Shinjuku station. We had time in Tokyo at the start and end of our trip , with the first half closer to shibuya , and the second half here, ans that worked out really well , as from here shibuya is slightly further. HUGE comfy bed Lovely rooftop - this was a surprise and was great for the evenings Roomy for Tokyo standards

Honestly no complaints, it was better than expected

Very friendly staff, great facilities, amazing value for the money we spent, free drinks / internet, super clean.

While the location is a tiny bit distant from the eastern part of the city, the main concern revolves around the highway situated right in front of the building. Fortunately, the excellent sound isolation largely mitigates the impact. However, it can get a bit noisy when the occasional police car passes by at 6 in the morning, which tends to be a bit too loud.

The room was spacious, comfortable, beautiful, nicely decorated and clean. The location, near the Sasazuka station was very convenient. Despite being near the train, it was very quiet. The rooftop lounge was being renovated, but we still could use half. The espresso machine in the lounge, and free treats and refreshments, were very appreciated. I would definitely recommend!

The elevator was a little warm. No biggie.

The hotel staff were incredibly kind and accommodating. There was a language barrier, but they never lost patience as we figured out how to communicate. They allowed me to check in very late as I had underestimated my trip from Narita to the hotel. They also set up an additional bed last minute when an additional friend had to join. The hotel is conveniently located while still being in a quieter part of town. I would stay here again. The room is a little "beat up." There were some stains on the carpet and ripped wall paper. However, I appreciate that they didn't decide to immediately rip everything out and install new because it seems more eco friendly. I wouldn't say it was something I didn't like. It was more just not something I expected coming from the US. The room was very clean and the stains didn't make me question that.

It was a little difficult to catch workers at the desk, but it didn't detract from my stay as I contacted them in different methods.

We absolutely loved staying at the Himalaya Cloud! It was a quaint, very clean and very nice property. The staff was incredibly accommodating and friendly. Our room was larger than any room I’ve ever stayed in at any other hotel during my travels in Japan! We loved the large bathroom and king size bed, and lots of extra space in the room. I love this location as well because it is close enough to walk to Shinjuku/Shibuya/Shimo-Kitazawa areas, but feels quieter and more calm. Very close 5-7 minute walk to Sasazuka and Hatagaya stations. We also really loved the roof garden/smoking area. Wonderful views. We cannot wait to come back and stay again!

nothing!