Spacious and clean.

I thought this was a hotel. It is more of an airbnb serviced apartment building. I was expecting a concierge, but surprised when there was no one there. I think it would be fine if i knew to coordinate ahead of time. Messaging replies from the boss were quickish (5 to 10 minutes), but they didn't pick up the phone. Staff that come in were very helpful. They disabled air-conditioning (mid April), only heating available. It was 26 degrees in the room, which was quite uncomfortable. There are no windows to open, just an emergency exit. The staff did bring an evaporating unit after I complained. This worked quite well. Overall, this is a good-sized accommodation in a central location for larger groups, but just don't expect a hotel like service.

The hotel is near train stations, ramen house, and convenience stores. We are a family of 6, stayed for 8 days, and would stay longer but the room is no longer available. Bed, sofa bed, and 3 futons all with pillows and comforters are clean and comfy. Window blinds are installed, excellent in case guests would like to make the room a bit warm and dimmer or dark during sleep. Closets are big enough to store luggages and bags. There is a balcony but can only be used for emergencies. There is a hair dryer and washing machine with a dryer - a big plus - we used it almost daily. Complimentary coffee is available. With clothes hangers, towels, slippers, dishwashing liquid, detergent, sponge, and toiletries (shampoo, conditioner, body wash, toothbrush, and toothpaste). The reception is very accommodating and even lent us a vacuum cleaner and wiper.

It would be nice to have a vacuum cleaner available in each room, so that there'll be no need to borrow from the reception whenever a guest needs to use it, especially for long stays. We turned on the heater only for a few minutes up to an hour even when it was cold because the heater vents have an accumulation of dust. I hope they will clean the vents.

Spacious apartment that fit family of 5 with teenage kids. I like the fact that there is a washing machine in the apartment and a small cook stove. This is a hotel apartment and the location is a short 10mins walking distance to three metro stations, including Akihabara. There is a convenient supermarket around the corner where you can buy fresh fruits. The hotel manager promptly responded to queries and requests.

No housekeeping for duration of stay which is not a deal breaker for us. Self cleaning products are provided.

Very friendly check in, informative and keen to help. Nice each floor is a separate apartment and keys are coded to each floor only - safe and secure. Plenty of space to store suitcases between elevator and front door, also inside there is plenty of room to store luggage. Bathroom is great, shower, toilet, fan, water pressure all excellent. Washer/Dryer is great to have. Kitchen is fine, microwave and hotplate are good, BUT no bowls, cutlery, and only a couple of small plates. Previous guests had left behind disposable chopsticks, knives and spoons as we did too. Bedding is very comfy, firm, but good. 3 ceiling A/C units in the room (!) so no issues with heating, we hardly needed it mid-winter anyway. It is a bit of a hike from Akihabara station, getting on for a 15min walk, we didn't mind as plenty to see on the way. There is a small supermarket close by open to 11pm. The area itself is quiet, no hospitals nearby so no nighttime sirens, and nearby traffic really dies down at night and in the weekends. It's good being able to close the rooms off by sliding the doors across. Noises from upstairs apartment (footsteps) are easily heard, esp if they aren't used to apartment living, we had some real clompers for a couple of nights, and they would go back and forth, back and forth across the room for ages !

Plates, bowls, coffee cups and cutlery should really be provided. The shoji screens on the windows, do not open..so zero view outside and no windows to open, a little strange ? The screens do not stop light, and the blinds are white and also stop little light, room is light at night, especially close to the outside wall.

Place was clean and well equipped with a washing machine and space for cooking. Staff are welcoming and helpful in providing assistance during check in. There were multiple convenience stores nearby and the neighborhood was rather peaceful.

Maybe the hotel could consider adding a foldable laundry rack :) It's also a little further to walk from the nearest JR station

Hotel Manager was extremely accommodating and communication was fantastic. We've been to Tokyo many times as a family and I've also been there for business. Incredibly well sized rooms with great airbnb like facilities such as a well functioning laundry and kitchen. The location is great for a short walk to Akihabara and other great stations.

The location was great for us and our needs however I can see it might be a bit further out from Shibuya and Shinjuku if that's high on your list. It's also about 5-10min walk to the nearest train station which means it's not an immediate find BUT there are pros and cons to this and for us personally the pros weighed heavier than any set back.

Mr Pan (manager) was amazing and super friendly, met us in the lobby to take us up to our room when we checked in and get us situated. There is 1 room per floor, so it was nice and quiet. The room was spacious and clean, and all set up with the bedding/futons, as well as a basket of clean towels, and slippers. There was plenty of storage cabinets, but the room was large enough for us to not need them. There were outlets next to the sleeping areas (futons and bed), super convenient.The bathroom was large and had had amazing water pressure! We were able to communicate with Mr Pan easily via wechat, and he spoke Mandarin! Mr Pan was super responsive when I messaged him if he had any broom/dustpans to borrow, and he brought up everything (including a vaccume and floor mop!) Right away. He also was able to help me call and book a 5 person taxi van, as I was having no luck with uber, and klook had cancelled my existing booking due to no availability. The location is great, short walk to nearby subway line and 11 min (yup, I timed myself!) walk to Akihabara! Overall a wonderful stay, 10/10 would stay here again.

Nothing!

The location was incredible - very close walking distance to Akihabara and one stop from Tokyo central station on the metro. It was great to have cooking facilities and a washing machine as well.

It's quite a light apartment in the mornings - be prepared to wake with the sun 😊 We also were a bit unsure how the bins worked - we cooked in the apartment several times and the bins didn't seem quite suited for that much rubbish (this is a pretty minor quibble though and I am sure that the staff could have helped us if we had asked)

The hotel was located fairly close to various train lines from Tokyo Metro, JR and Toei. For a group of 5, the room was fairly large and could accommodate all of us. We loved that there was a small dining table and various utensils too. The bathroom was also very clean and for the space, it felt quite spacious.

The hotel is still at least a 8-10 minute walk to the nearest station which could be a drag after a long day out, but that didn't really bother us. We wish there were a few extra utensils, and some extra garbage bags, but other than that, the futons, bed and sofa bed were all very comfortable.

Full facilities, helpful staff and in great location to explore the area.

The bed / pillows were like rocks haha. I think that would be a personal preference though.