This place is centrally located. 2-3 mins to the train station and a good 1-2 mins to restos, shops, supermarkets, etc. But you won’t even know until you get out of the hotel because the neighborhood is so quiet. The staff are all fluent in English. They’re very helpful and accommodating. We had big luggages and the staff helped us carry our luggages upstairs. They cleaned our room every day and provided new towels. We had two big luggages and two carry ons but we still managed to open three of them the whole time we stayed. Futons are so soft and comfortable. The shower is so easy to regulate. I loved the shower room, so minimalist and has a full body mirror. This is your traditional Japanese room. We left for Osaka and Kyoto for 11 days and they kept our small backpack for us as we’re booked again with them when we went back to Tokyo. It’s only 5 mins by train to Shibuya. Towels are soft. The building is quiet.

None.

A repeat visit after last staying in 2019. The entire team are very friendly, professional and exceptionally easy to communicate with. The team assistance with my heavy luggage up/down the staircase plus offered to call taxis for me for the airport. There are also useful information brochures in the reception for tourism and city visitors. I was fortunate to be able to stay in the room with the double bed which made the extended stay even more comfortable. The room had cleaning and used towel replacement every day with bedsheets replaced every 3 days. The room is large for Tokyo. The place has laundry (washer and dryer) machines for guest use for ¥100 per use alongside a useful shared lounge and kitchen area on the top floor. The location is very convenient between 2 JR stations and also easy walking distance to Shinjuku. From Haneda Airport, it took around 1 hour on the Monorail and JR Yamanote Line or 30 minutes in a taxi. There are multiple 24 hours convenience stores around the hotel plus a Donki and many restaurants. It was an awesome base from which I could explore the city for a couple of weeks. Would totally recommend and absolutely stay again.

The hotel is rightfully popular and it can be challenging to find availability.

The location was excellent and very close to the train station. It is in Tokyos “Koreatown” and we had a blast experiencing the local cuisine, getting gachapon from machines nearby, playing the claw machine games, renting a karaoke room, and shopping in the area. It’s a wonderful neighborhood. The hosts were so kind and wonderful, and the hotel is staffed 24 hours a day, so there is always someone to answer questions or help. They are also very good at speaking English! The room was always very clean. It was also spacious for Japan standards and the beds were comfortable. The air conditioning was very welcomed after a long day of walking around in the heat. I absolutely loved this place.

The staff was very friendly and personable. They spoke English very well and were gracious in explaining how a traditional Japanese stay works. There were also detailed instructions in English located in the room. The location was ideal. It was on a quiet street that connected to a busy main street. Very close to the metro. The shower/bath was amazing!! Even though there was no elevator, our host generously carried our bag upstairs.

The room got lots of natural light, but, we couldn't see through the glass on the windows. We had to return our room key every time we left the hotel which was something I've never had to do before at a hotel. That was something new I had to get used to.

Daily housekeeping, very friendly staff, very clean rooms (we did not see a single pest throughout the entire stay), air conditioning and private bathroom, awesome location (Okubo Station is 5 mins away to the right, and Shin-Okubo Station is 5 mins away to the left)

The rooms don't look glamorous on the inside but you get what you pay for so we didn't really mind this small thing. Also we wish that the washing machines had more detailed instructions.

The hotel is very close to Shin Okubo station with 10 mins walk which is very convenience. You also can walk to Shinjuku and it takes around 20 mins! Check in was easy and fast. The host was super helpful and can spak very good english. The room is very clean and we had a nice experience sleeping on Japanese style futon. The bathroom is also clean and has bathtub. So we enjoyed soking in hot water after long day walking in Tokyo. There are lots of restaurant, pharmacy and Donki shop around the area which we could explor until late night. However, it seems a bit busy and surrounded with drunk people if you stay there during Friday & Saturday

The property did not have an elevator and we had to carry our luggage up the stairs. The stairs are quite narrow and steep. Therefore, quite a lot of caution must be taken.

One bedroom unit in the middle of Shinjuku. We had a small dining area, a separate bedroom and shower. It was really very spacious for Japan, esp most apartments are tiny studios. The host was amazing and carried our luggage up the flight of stairs to our room for us. There is a kitchenette and laundry facilities on the top floor. Very close to public transport with lots of food options just closeby. We love the interiors and design, it felt very cosy, and the ryokan style beds were very comfortable.

No lifts, just stairs. Was fine for us (sole female with 8yo child), we had just a small luggage. The apartment is down a narrow passage, it felt a bit seedy but Japan is very safe and did not feel threatened at all

the hotel is traditional but comfortable and the location is excellent, three minutes from the station. We had a room on the 1st floor and it was perfect. I didn't find any problems with the futons, I slept great. On the 4th floor is the laundry room and for 200 yen in total you can use the washer and dryer. The staff is very kind, they helped us a lot especially with the last minute shipping of our suitcases to Kyoto. I recommend this place, I would definitely come back to stay here on a next trip

Fantastic location only a short walk from Shin Okubo Station. Plenty of restaurants, convenience stores and other shops right at the doorstep. Despite being in such a lively area, it was very quiet once at the hotel - never heard any outdoor noise. Loved that it was on the Yamanote Line, so convenient. The staff were really friendly, accommodating and helpful. The room was spotlessly clean, with a comfortable mattress and great bathroom facilities - I really couldn't have asked for anything more. Such awesome value for money. Would definitely stay here again.

I liked everything! No complaints at all.

Our rooms being in the traditional Japanese style (tatami, futons, etc) and having a clean bathroom with slippers provided; having kitchen and laundry facilities; the fact that they cleaned the rooms daily; helpful guides and translations for how to operate heating, TV, etc in each room. The team and staff were also very helpful with advice on where to get things, etc. The location was excellent and great value for money.

The fact that there was no lift; that we had to share one key for each room and leave them at reception; the 'no visitor' policy might not be for everyone (we met with a family friend and worried that they couldn't even come in to help bring in some gifts for us); occasional details missed (only one towel and pair of slippers provided in a room for two people)