The thing which we liked about the hotel was their reception staff. Hotel manager Noor was also very helpful. The whole staff was there on the desk was very very helpful and cooperative. This was the only positive I could say about that hotel. They tried helping us every time we asked them. Our sincere thanks to the front desk of the hotel.

There were very few lights in the room. It looked dark all the time. At breakfast they were rigid. At times if something was finished they just denied refilling. Very very specific about the timings. We just didn't like that aspect of the hotel. The room was booked for two but they never provided two towels in the rooms. Every time we have to ask them for the same. At times tooth brushes were not present in the room. Blankets for two small for two people. There was no electric kettle despite the fact that it is such a cold country. No warm water available at our floor. Even the sachets of coffee were not there in the room. I mean how can such hotels serve international clients. Pathetic is the word that comes to my mind about that hotel.

Location is one of the best, very convenient. Variety service including with free luggage storage service. Nice, friendly and helpful hotel staff. Very good value of money.

Breakfast should be more variety, more international food or Asian food for people. I'm not familiar with the food taste. It would be perfect if the hotel breakfast can provide easy Chinese or japanese or Thai food. But it's minor problem.

Good location, very helpful staff, some of them good with English so helps! Decent breakfast, cleam rooms, proper bathroom sanitation, hotel location near to metro, restaurants etc

Breakfast options and arrangements can be scaled up a bit. One thing about the curtains. It will be nice if curtains can be as wide as the windows. The daylight started at 4.30 am and could have slept better if curtains would have been appropriate

The breakfast was good quality, and the variety was great. I enjoyed eating the chicken sausage and eggs the most. I like that the silverware is individually wrapped for sanitary purposes. Lastly, the dining tables have a lot of room and are well maintained.

There is not enough food or juice to accommodate the overwhelming amount of people that stay at this hotel. If you arrive to breakfast more than 30 minutes after breakfast opens, you may find that there may not be enough food left. You have to arrive to breakfast early.

Comfortable, Clean Hotel. I was travelling with my mother and we were satisfied. Hotel located near the main historical places of Samarkand , so it made save our road time to reach those places and visit them during 1 day. Very good and helpful personal , especially Samandar. I'm planning to stay there one more time. Thank you.

Wifi in the room wasn't working properly. Beside this I don't have any other complaints.

The location is perfect. Everything you need is in 300 m range. Their breakfast is good, the staff were speaking English and were helpful. They allowed us to leave our luggage for few hours after checking out which was extended as well.

We asked to clean our room before the day we leave but the towels were only changed. I didn't complain and I think they would take it in consideration.

Everything.. Clean toilet. Daily housekeeping.. Nice normal restaurants with great food. Friendly staff when i ask to prepare food for sahoor.. Near city, public transport ard Abylai street, near money changer.. Can go to almaty centre mosque ard 1-2 km easy acess for yandex.. 24 hrs restaurant nearby. Payment by local curr

Soundproof not so great.

They have heaters, water heaters, and own washroom and not a sharing one, the location is near the heart of the city, and some supermarkets and small restaurants. The breakfast was okay, at least they got variety and well cooked.

I wish they have: -toilet bidet

it’s a walking distance to metro, mall and restaurants. breakfast is basic and not bad, accommodating staff and can communicate in English.

the room isn’t sound proof. we can hear outside noise like kids are playing in the middle of the night. It is not so spacious as what we expected but it didn’t made us disappoint. Overall it’s a good stay.

The reception girl Zhansaya was so helpful and made our stay there unmatchable. Also, she was one of the few people who knows how to communicate in English, other people in this country don't speak English at all and make it so hard to enjoy your time there.

All good maybe add more variety of food during breakfast.