Room was lovely and clean and spacious with lots of mirrors lol. Bed was comfy and bathroom was spacious and had good water pressure. Close to airport and the shuttle was a bonus. As we left before breakfast was served we had option for a takeaway breakfast which had a ham/cheese wrap, muffin, banana and water so this was good.

There were two pools at the property, however the main pool had no lounge chairs available. Not sure if people were leaving their towels on the chairs when leaving the pool area? Nothing much in the area outside of the hotel to see but then we really only chose this place because of the closeness to the Airport as we had an early flight so it suited us.

Very modern building and well executed. High End finishes etc. Great staff and all very friendly. We rented the car from the hotel as well and can only recommend it. How car rental is supposed to be. Fast, simple, good quality car and no issues. Shuttle to and from the airport was perfectly on time and they packed us breakfast to go as well. If you are flying in or out of Skopje is the best place to stay close to the airport. With the restaurant as well it's almost a destination of it's own. Try the food at the restaurant it's delicious

The only thing that was a minor point of discomfort is that the room was very warm and the airconditioning System didn't work as we were informed it was overall still on a heating setting. But they have the system in place and I'm sure this was fixed as soon as we mentioned it to them upon leaving

The hotel offers amazing services, including the shuttle service from and to the Skopje airport, but also taxi service to other places . It is possible to check in at any time and this is extremely helpful, especially if the flight lands really late. The staff was extremely kind, helpful and available to answer any question and to help me. The room was beautiful, big, clean, with modern furniture. Breakfast was both with salty and sweet food to accomodate all the guests’ tastes. The area of the hotel is quiet and I had a really good sleep.

Nothing

The location is really good - about 7 minutes away from Skopje airport. Furthermore, the restaurant at the location serves really nice food. I had a super early flight out of Skopje airport. Since it was too early for them to serve breakfast, the hotel left a bag with sandwiches at my door.

There is some echo from the reception which you can hear in the room. Also, there was a dog barking persistently somewhere in the neighborhood.

Hotel Mirror is an exceptional property with a friendly and efficient staff. Everything here exceeded my expectations for a hotel near the airport especially. The restaurant was excellent and great value as well. Free shuttle service to the airport was icing on the cake. Due to my early departure, the hotel packed a breakfast bag for me. A great stay all around.

My only regret was staying one night. I wished I could have stayed longer - next time!

We had to leave before breakfast, and they provided us with a nutritious and delicious one!

THERE IS NO phone number for calling the front desk! I went through the entire hotel booklet, and it kept saying to contact the desk 24/7, but NEVER gave which dial # on the phone to use to reach the desk.That was frustrating, because the room we used was for two of us and had only one towel. I needed another towel, but gave up trying to call. I had to find another way. What a waste of time. Please put the # to use to call reception in your instruction book for guests.

Customer service was great from the moment you step in and Hilton Skopje should take note. Loved the modern look, facilities, unexpected DJ on the decks in the pool area was great as well as our server Alex. Free shuttle ride to airport was appreciated, highly recommend!

Nothing to fault other than maybe a privacy screen in the room from the shower area. As I was travelling with family that was a bit inconvenient

Very close to the airport, the room and bathroom were very clean. Excellent staff at reception, very comfortable.

Shuttle service from the airport didn't pick me up in spite of reservation so I had to take a taxi. They didn't even offer torefund me in some way. Service at the restaurant very veri very slow: after 45 minutes waiting I still hadn't the menu on the table. The responsible of the restaurant excused himself for the long waiting and he explained that they were undertsaffed. That is not an excuse when you provide a service. If you don't have staff you simply cut the number of tables.

This was one of the most pleasant surprises in the last couple of years, at least. I actually haven’t stayed at the hotel, because there was an idiotic situation with the flight and I wasn’t able to arrive to the hotel. Nevertheless, they cancelled the booking for free (could have charged me easily 100€) and called to ask how I was doing. Great stuff, thank you!

None that I know

Nice facility. Friendly staff. Well priced. Breakfast was nice.

Safe wouldn’t work. Neither did the air con in one of our rooms. Cleaners were very noisy in the early mornings when attending to checked out rooms. Utilized the laundry service and they washed our clothes altogether and the color ran into our white and light colored clothes.