I think it is rather good for it's price. Great location (near the bus station, botanic garden and just 50 m. from metro railway). I can't say that it was room was very clean, but for me, as a solo traveler it was normal. Photo in booking is actual, I can confirm it. Special thank to staff, Lucas Yap. He was very helpful, stayed in contact in WhatsApp. He helped with all my questions in a couple of minutes)

The City Inn was just what I needed. It's in an excellent location, really hany for Chinatown and with great transport links being opposite Pasir Seni MRT station. My room was ideal as it had a decent sized desk to work at. Coathangers to hang my clothes and even Netflix on the TV so I would watch films on a rainy day. The staff were very friendly and helpful and the hotel was both secure and quiet. I'd certainly stay here again next time I'm in KL.

Nothing. Everything was fine.

Was great and met all our expectations. Air con worked, beds were clean. Check in process was easy, and access back to the hotel was also easy.

Rooms are a little small, especially with two beds in it. Bathroom facilities was the bare minimum, with no toilet paper, and very small. Concierge was only there the day we checked in, so don't expect much support.

The hotel had a unique character and a bit mysterious vibe. I was surprised that my room had a fairly large window with a view, a bigger than expected smart-tv, and high quality pillows in the bed. The staff was extremely friendly and helpful, and the location was ideal, right between Pasar Seni metro station and Petaling street.

At times there were problems getting on the internet through the hotel wifi connection.

Lucas was amazingly welcoming and helpful. He answered every question and even went back to 7/11 to sort out our sim for us! He really did well in not just being the guy who works at the hotel but becoming a friend to help too . The rooms were amazing, a lot of room and ac was good. Would 100% go back here again. Also a prime location , everything within walking distance and even a free bus station and a train station right outside

There was no hot water.

The location was amazing - in the middle of Kuala Lumpur, within China Town which is a very nice part of the city. The price for value is great. The hotel personnel is very friendly and welcoming. If you're looking for a social and local experience, this is a great place to stay at. If you want a more quiet experience, it is respected too.

staff is awesome, location is fantastic, price vs value is super high, great place definetly recomend very quiet and nice

theres sadly no elevator, but thats oke, stairs are healthy and easy to climb

Location was perfect. Close to trains and buses. The bed was super comfy and having Netflix was great for killing a bit of time. The shower was great. Check in was great. The host was in constant communication.

Nothing to complain about.

- The owner of the hotel is so nice, friendly and hospitable. - Near to Petaling Street, Pasar Seni station and attractions, easy to move - The beds are so comfortable - Really quiet

Nothing

I Really liked the staff