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6.4

546 reviews

The Serai Cottage Downtown Hotel

The Serai Cottage Downtown Hotel

PT38723 JALAN LAPANGAN TERBANG, Kuala Terengganu, 21300, Malaysia

Reservations:

+1-833-728-2041

Choose dates to view prices

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

The Serai Cottage Downtown Hotel

Welcome to The Serai Cottage Downtown Hotel, a charming 3-star hotel located in Kuala Terengganu, Malaysia. Situated just 3.4mi away from the city center, this hotel offers a convenient and accessible location for travelers looking to explore all that Kuala Terengganu has to offer.

With 546 reviews, The Serai Cottage Downtown Hotel has proven to be a popular choice among visitors. The hotel offers a range of amenities to ensure a comfortable stay, including a pet-friendly policy, an outdoor swimming pool and kids' pool, and private parking. The hotel also boasts air-conditioned rooms, a 24-hour front desk, and non-smoking rooms, guaranteeing a pleasant and hassle-free experience for all guests.

The Serai Cottage Downtown Hotel offers affordable prices starting from just $32 per night. Each room features a variety of amenities such as a flat-screen TV, refrigerator, and a private bathroom with free toiletries. Whether you're traveling with family, friends, or on your own, The Serai Cottage Downtown Hotel is the perfect choice for your stay in Kuala Terengganu. Book your stay today and experience the comfort and convenience of this delightful hotel.

After a day of exploring the vibrant city of Kuala Terengganu, you can take a refreshing dip in one of the hotel's two pools. The Serai Cottage Downtown Hotel offers an outdoor swimming pool and a separate kids' pool, ensuring that both adults and children can enjoy a fun and relaxing swim. With an all-season availability, you can take a dip no matter the time of year. Please note that the main pool is for adults only, guaranteeing a peaceful and tranquil atmosphere for those looking to unwind.

When it comes to payment options, The Serai Cottage Downtown Hotel accepts cash only. Be sure to have enough cash on hand during your stay to cover any expenses or additional charges.

The Serai Cottage Downtown Hotel offers three different types of rooms to accommodate the needs of various travelers. For families or groups, the spacious Family Rooms with Bathrooms are an excellent choice. These rooms feature two queen-size beds and can comfortably accommodate up to four adults. If you're traveling as a couple, the King Room offers a cozy retreat with its comfortable king-size bed. Lastly, the hotel also provides a smaller Family Room with Bathrooms that can accommodate up to three adults with its twin bed and queen-size bed.

Choose The Serai Cottage Downtown Hotel for your stay in Kuala Terengganu and enjoy the convenience of its amenities, the affordable prices, and the comfortable and spacious rooms. Book your stay today and get ready for a pleasant and memorable experience in this charming hotel.

Closest airports

Sultan Mahmud Airport

1.6mi

Kerteh Airport

61.1mi

Most popular amenities

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Landmark view

View

Bidet

Free toiletries

Rooms

Family Room with Bathroom in The Serai Cottage Downtown Hotel

Show 4 photos

Family Room with Bathroom

2 Queen Size Beds

235 sqft

Landmark view

Private Bathroom

Flat-screen TV

Refrigerator

x4

More details

Indulge in the comfort of our spacious Family Room with a private bathroom, featuring 2 Queen size beds, a flat-screen TV, and a breathtaking landmark view. Enjoy a relaxing stay with all the amenities you need, including air conditioning and free toiletries, making it perfect for a family of 4.

King Room in The Serai Cottage Downtown Hotel

Show 4 photos

King Room

1 King Size Bed

260 sqft

Landmark view

Private Bathroom

Flat-screen TV

Refrigerator

More details

Welcome to our spacious King Room, perfect for a relaxing stay for two. Enjoy a stunning landmark view, unwind in your private bathroom, and indulge in the comfort of a plush King size bed. Complete with modern amenities, including a flat-screen TV, refrigerator, and air conditioning, this room is sure to exceed your expectations.

Family Room with Bathroom in The Serai Cottage Downtown Hotel

Show 4 photos

Family Room with Bathroom

1 Twin Bed

1 Queen Size Bed

215 sqft

Landmark view

Private Bathroom

Flat-screen TV

Refrigerator

x3

More details

Welcome to our spacious Family Room with a stunning landmark view. Enjoy the comfort of a private bathroom, flat-screen TV, air conditioning, and refrigerator, with a choice of a cozy twin or queen size bed to accommodate up to 3 adults.

Guest reviews

6.4

546 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇲🇾

Nursyahira

8.2

June 2022

I really like the various of menu for breakfast. There are so many choices which is nasi lemak is super delicious, nasi minyak, nasi goreng & etc. The location is strategic which is nearby with many facilities and amenities. The room also is suit for family. I love the swimming pool there. Oh not to forget, the staffs are very friendly, they answered all my questions nicely, overall I'm satisfied 👍👍

🇲🇾

Nursyahira

9.1

July 2022

This is my third times went to this hotel. I love the concept of hotel because it's family friendly. If you guys search for family hotel stay over, this hotel is for you. They also have a swimming pool that suitable for all. They served tasty and delicious breakfast for guest and i love it. Overall I'm satisfied and surely will come again. Ohh ya, before I forgot, this hotel also got hi-tea and wedding packages that very affordable for all. Please check it out there 👍👍😍

🇲🇾

Daniel

9.1

February 2023

The rooms were very comfortable, the staff was very helpful and the food for breakfast was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting KUALA TERENGGANU.

Cleanliness can be improved in future!

🇲🇾

Nursyahira

9.1

September 2022

This hotel will be my favourite place to stay with my family and colleagues . I guess this is my fourth times came here because i was craving their nasi lemak 🤣 They also provided parking area for free, so no need to pay. Would be recommended this hotel to my friends and relatives for sure.

🇲🇾

Abdull

9.1

June 2023

Attractive swimming pool. suitable for children and adults. Strategic location Close to places of interest. Parking near the lobby.

The room is quite narrow. Quite steep stairs, not suitable for the elderly

🇲🇾

Daniel

9.1

November 2022

Great service plus a really nice place . Nice hotel that provides a swimming for kids and adults . Isn’t my first time coming here . The cleanliness are also improved from the first time I came here. The food is good as usual <3

🇲🇾

I

10

September 2023

It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient.

🇲🇾

Halimatun

8.2

July 2022

The location is strategic because its near with airport. The room also nice and suitable for family stay. I also can spend my time to go swimming and the swimming pool also nice and good. overall i like it so much

so far doesnot have any bad reviews.

🇲🇾

Nurhusnina

8.2

August 2022

overall is very good👍🏻 breakfast food is delicios the room is clean and so comfortable. i will repeat soon ❤️❤️ i miss terengganu!!!! 🥹❤️❤️ btw staff at hotel sooooooooooo sporting and good ❤️❤️

nothing dont like

🇲🇾

Noraini

8.2

August 2024

Comfortable room

Morning staff on the 30th which was isn’t friendly..no easy access to the pool from the room

Points of Interest Around The Serai Cottage Downtown Hotel

Airports

Sultan Mahmud Airport

1.6mi

Kerteh Airport

61.1mi

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of The Serai Cottage Downtown Hotel

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Landmark view

View

Bidet

Free toiletries

Stay rules - The Serai Cottage Downtown Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Serai Cottage Downtown Hotel

At what times are check-in and check-out at The Serai Cottage Downtown Hotel?

Guests at The Serai Cottage Downtown Hotel can check in starting from 03:30 PM and need to check out by 12:00 PM.

Is free parking available at The Serai Cottage Downtown Hotel?

Yes, there is parking available at The Serai Cottage Downtown Hotel. The hotel offers free private on-site parking, however, parking reservation is required.

What are the rates at The Serai Cottage Downtown Hotel?

Rates at The Serai Cottage Downtown Hotel commence from $32. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.

What types of rooms does The Serai Cottage Downtown Hotel offer?

The Serai Cottage Downtown Hotel offers Family Rooms with Bathrooms that can accommodate up to 4 adults with 2 Queen size beds. There are also King Rooms available with 1 King size bed that can accommodate 2 adults. Another option is the Family Room with Bathroom that can accommodate up to 3 adults with 1 Twin bed and 1 Queen size bed. Smoking is not allowed in any of the rooms.

Which amenities can guests enjoy at The Serai Cottage Downtown Hotel?

At The Serai Cottage Downtown Hotel, guests can spend their time enjoying the leisure amenities on offer. The hotel features an outdoor swimming pool, perfect for cooling off and relaxing on hot days. Additionally, there is a separate pool for kids, ensuring they can have fun and swim safely.

The outdoor pool is available throughout the year, allowing guests to enjoy a refreshing swim no matter when they visit. Please note that the use of the pool is restricted to adults only, providing a serene and relaxing environment for guests to unwind and enjoy their time at the hotel.

By taking advantage of these pool amenities, guests can make the most of their stay at The Serai Cottage Downtown Hotel and enjoy a truly relaxing and rejuvenating experience.

Does The Serai Cottage Downtown Hotel have a pool for guests?

The Serai Cottage Downtown Hotel has one pool available to its guests. The pool is outdoors and can be used all year round, as it is listed as available in all seasons. However, there is an age restriction, and only adults are allowed to use the pool.

Can I use my credit card at The Serai Cottage Downtown Hotel?

No, you cannot use your credit card at The Serai Cottage Downtown Hotel. Only cash is accepted as a payment method.