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+1-833-728-204152 reviews
5 de Mayo 29, San Cristobal De Las Casas, 29240, CS, Mexico
Reservations:
+1-833-728-204152 reviews
1/113
Restaurant
Free Private Parking
Free wifi
Room service
Spa tub
Air conditioning
Tour desk
Bar
Welcome to Casa Rosa Hotel & Spa, your delightful sanctuary nestled just 0.6mi from the vibrant heart of San Cristóbal de las Casas, Chiapas! This charming hotel is located at 5 de Mayo 29, providing you an ideal base to explore the colorful streets, rich culture, and mesmerizing landscapes of this enchanting city. Starting from an irresistible price of just $XX per night, you're in for a treat!
Step into a world of comfort and tailored luxury at Casa Rosa, where our 52 glowing reviews speak volumes about our warm hospitality. Savor mouthwatering meals in our onsite restaurant, relax by the sun deck, or unwind in our spa with treatments that promise bliss (extra charges apply, of course!). Take advantage of free amenities like WiFi and private parking, or indulge in room service – because sometimes, staying in is just as exciting as going out!
Whether you’re traveling solo, as a couple, or with the whole family, our hotel is ready to cater to your needs. From kids' meals to a wheelchair-accessible environment, we ensure everyone feels at home. After a day exploring the local markets or visiting stunning landmarks, take a dip in our spa tub or enjoy a refreshing drink at the bar. Come and discover the delightful stay that awaits you at Casa Rosa Hotel & Spa!
At Casa Rosa Hotel & Spa, your culinary cravings are met with flair at our charming onsite restaurant, Carlotta. Offering an ambiance that strikes the perfect balance between family-friendly vibes and romantic settings, it's a great spot to enjoy a delightful meal after an adventurous day. Whether you’re digging into traditional Chiapan dishes or deciding between the mouthwatering local favorites, your taste buds are in for a fiesta! Gather your loved ones for a cozy dinner or share intimate moments over a glass of wine, as each meal is a celebration designed to spotlight the essence of Chiapas.
When it’s time to recharge after a thrilling day of exploration, our cozy selection of rooms welcomes you with open arms. Choose the perfect haven from our variety of options, whether you prefer the intimacy of a Standard 1 Queen Bed or the spaciousness of a Deluxe 2 Queen Beds suite. Each room is thoughtfully designed to accommodate families or couples, ensuring a peaceful night's sleep amidst the vibrant sounds of San Cristóbal. Dive into fluffy bedding and embrace the tranquil atmosphere that Casa Rosa has to offer, making it an unforgettable retreat.
While you soak in the local culture and breathtaking sights, don’t forget to plan your moments of relaxation at our sun deck or spa tub, an oasis where tranquility reigns. After all the excitement, unwind with your favorite drink at our bar and let the world melt away. With friendly staff ready to assist and the rhythm of this lively city sparking your adventures, Casa Rosa Hotel & Spa isn’t just a place to stay; it’s a welcoming home filled with experiences that await you! So pack your bags and get ready for a wonderful getaway where every moment becomes a cherished memory.
Closest airports
Ángel Albino Corzo International Airport
28.4miRestaurant
Free Private Parking
Free wifi
Room service
Spa tub
Air conditioning
Tour desk
Bar
Sun deck
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Patio
Kids' meals
Bathtub
Free toiletries
Standard 1 King Bed
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Deluxe 2 Queen Beds
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2 Beds
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Standard 1 Queen Bed
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Standard 2 Beds
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Deluxe 1 King Bed Suite
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9.1
52 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Hamant
10
April 2022
The service was amazing and they tend to your every need. The food in the restaurant was great. The location was near Centro and it might be one of the cleanest hotels I've ever stayed in in Mexico.
Nothing at all!
Matt
8.2
January 2022
wonderfully kind staff. great food. very neat place
like most hotels downtown area extremely noisy
Denice
10
October 2021
Amazing place food it’s good 💯👍
Luis
5.5
January 2024
The staff was very polite and the location is close to the main area without being noisy. The bed was really comfortable and the facilities were very pretty and clean. Welcome cocktail when you get there although I didn't try it
Although overall the treatment was nice I didn't like that I was pushed to leave the hotel right at 12h00 despite being the only guest in the hotel. It wasn't 12h when I started getting calls to leave or pay 300 pesos extra and at 12h03 I got another call saying my time was up. I asked for an extra 15 minutes to be able to take a quick shower and I was told no. This is a first time in a booking hotel as I usually don't have a problem taking a few minutes more to check out. There were no other guests in the hotel that I could see. Also hot water did not work greatly: when I got there it was not working and after a while it wasn't very hot. This is usually not a problem in Mexico but San Cristobal can be cold in the evenings so not so nice My overall impression is that management pushes employees to follow some inflexible guidelines like checkout times or pushing for selling spa packages. Although the hotel is nice, there are many more nicer, cheaper and friendlier places in San Cristobal. I would advice other travellers to look for different hotels or just go to this one for your first day and then look for another hotel once settled down and see other options.
Laura
5.5
January 2022
The staff is very friendly, the location is great, the parking is perfect, the shower is amazing and the bed is very comfortable
There is a lot this hotel could still improve: - first, the receptionist provided wrong information about the main tourist attraction (the Canon del Sumidero), which almost made us miss this wonder of nature - the first night, we were given a room with a broken window and had to sleep in a current of ice-cold wind (the temperature drops to 6 C at that time of the year). The next day we were given a new room and cookies but I don’t think this is enough to make up for a lost night of sleep and the risk of getting sick. In the new room the hairdryer did not work and I had to request another one. - the massage was sub-standard, the water of the jacuzzi was cold, and the coffee offered was instant coffee. - we were asked to tell in advance and what time we would like to have our breakfast, which is the contrary of what you are looking for during a vacation. - I was asked to fill out the Booking review in front of the receptionist, which is probably the reason why the other reviews are more positive than I would have expected after my stay
Attractions
Rancho Nuevo Caves Natural Park (Grutas de Rancho Nuevo)
0.5miZinacantán
5.5miChiapa de Corzo
25.1miSumidero Canyon National Park (Parque Nacional Canón del Sumidero)
25.9miCascadas El Chiflón (El Chiflón Waterfalls)
28.6miSan Juan Chamula
29.5miAttractions
Rancho Nuevo Caves Natural Park (Grutas de Rancho Nuevo)
0.5miZinacantán
5.5miChiapa de Corzo
25.1miSumidero Canyon National Park (Parque Nacional Canón del Sumidero)
25.9miCascadas El Chiflón (El Chiflón Waterfalls)
28.6miSan Juan Chamula
29.5miAirports
Ángel Albino Corzo International Airport
28.4miCarlotta
Ambiances
Restaurant
Free Private Parking
Free wifi
Room service
Spa tub
Air conditioning
Tour desk
Bar
Sun deck
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Patio
Kids' meals
Bathtub
Free toiletries
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Upper floors accessible by stairs only
Wheelchair accessible
Activities
Bicycle rental
Bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kids' meals
Minibar
Restaurant
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Tour desk
General
Air conditioning
Designated smoking area
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Telephone
Outdoors
Outdoor furniture
Patio
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
First aid kits available
Spa
Beach umbrellas
Spa
Spa facilities
Transportation
Airport drop-off
Airport shuttle
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
This property accepts cash only.
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