Staff was very friendly. The pools were good. Cleanliness was good and informing Covid mandates was very good. Food at the buffet and other venues was very good even though a bit repetitive.

Although we noticed that there were signs posted and very viewable, people still reserved lounge chairs very early and restricted others from enjoying a lounge chair. A mini fridge in the room would have been nice to have although the list of amenities for our room did list a mini fridge at the time of booking. We booked far enough in advance that we thought we would have had better options. It would appear that Booking .com doesn’t get the best selection of rooms available for its members. We were offered rooms at the lowest level in the complex

Food very good. Did not bother with the one restaurant that you needed to book as buffets, taco place and pizza place etc were very good. Staff very nice. Nothing was too much trouble. Loved the coffee bar with speciality coffees etc. Beds very comfy. An adult only pool which was very nice.

Air Conditioning in the room. It was ok but not pushing out enough for May temperatures outside. Also people were coming down to the loungers and putting their towels on them at 5am and then not going on them until noon. Hated that. Staff should stop the "saving" of the shade loungers.

My room was large and had a beautiful view to the ocean. The facilities were great, including three swimming pools and an area for adults only. It was very pleasant to enjoy real drinks (I've had water down liquor in other all-inclusive hotels). That was very important for me. Overall, it is a non pretentious place that delivers a nice experience. I enjoyed it and would come back.

I was unimpressed by the food. It's ok. My main concern is that they don't inform about potential allergy traces or "cross contamination." In concrete, they don't have separate pans or bowls for sea food (or any other type of food) in the "made to order" sections of the buffet, so be careful if you are allergic, like me.

The service was excellent, and every single person on the staff we dealt with was friendly and attentive. The location is perfect: the beach and views are beautiful, and it is a short trip to the maritime terminal (where lots of day trips and excursions depart from) and downtown Puerto Vallarta. The food was solid for our family of four who have different tastes and willingness to try something new, and there were usually at least a few items that were exceptional (especially if they included the tortillas made fresh in front of you). The staff puts a lot of work into bringing new fun activities and experiences each day. I would highly recommend this place for someone looking for good value. It isn’t the fanciest or most luxurious place in Puerto Vallarta, but it is everything our family needed at a fair price.

Excellent in general terms, food was good, breakfast, dinner all, beach club is excelent , the pools, adults zone all was great for me I will be back for sure

I have a job call and last more and less an hour so I leave towel on beach club in a bed, and security team retired it with my stuff, they mentioned some rule than if is more than 20 min they have to do this, but in the rules of hotel never was mentioned that is a security short lady who did this is a shame to be honest.

location, staff, outdoor furniture

rooms furniture (old), food was basically the same every day. Some beach staff could be more attentive to foreigner guests than locals, they even reserved lawn chairs or nice spots for them to get tips.

I travelled with one of my best friends, she had never been in Puerto Vallarta. Upon arrival they informed us that we had been upgraded to a room at the next tower called Hotel MIO. They said that it was a courtesy and a way to promote the Hotel Mio. That is for adults only. So we accepted. We actually arrived on April 11th ( the booking was done through my friend's app and we split the costs) and we had these 2 extra days in Puerto Vallarta. We were going to move to another hotel but then we decided to stay. This second booking had a room at the Friendly Fun but we talked to the staff and we just stayed at the MIO to prevent all the packing involved for only 2 days. The all inclusive facilities were at the Friendly Fun. It is fantastic! There are 3 restaurants, 2 snack bars and 3 bars. It is a beach front property -not the MIO, that is right on Francisco Medina Ascencio Avenue but a short walk from the Friendly Fun-. I personally have visited Puerto Vallarta with my husband since the early 2000s and this is one of the best resorts. Very pleased with all aspects.

Well, our room at the MIO was # 814. I think that a room further west could have been better. The noise of the main artery of Puerto Vallarta bothered me a little.

Friendly Fun Vallarta is a great choice for family vacation. The Staff was friendly & accommodating which is very important while on vacation. The rooms were cleaned daily, the variety of food was great, & the site itself was very beautiful. I plan on a revisit in February 2025... Thank you for the hospitality!

We were not provided wash cloths towels only, The resort needs to be extended. It's small & not enough seatting for all your guests.

2nd time at Friendly Fun. The staff is wonderful, could not be better. They added a kitchen and bar to the adults pool area serving drinks and cooked snacks. The fish tacos were exceptional. Seriously, best ever. Afternoon DJ pumped out some great upbeat music.

They changed their outdoor furniture to some art deco style chairs that we're very uncomfortable, hard to get in and out. We're active mid-70's travelers. Young adults and kids seemed to have no issue with them but that furniture is a one reason we'll not be back. The rooms were nice but the bedding was below standards of most hotels. Our best nights sleep came on our return where we stayed overnight at a Comfort Inn. Much, much better.

Staff was very nice.

Needs vision for its future. Most staff are very nice. You can see that they need proper management. The Azule restaurant has one fish meal and it is not good. Nothing happening at hotel...no entertainment. The off premiseses sales entertainment people don't know what they are doing and are constantly manipulating the exchange rate but cannot even explain themselves. I paid 28000 mex peso for a $150 usd whale site seeing trip. The exchange rate was 1650 peso for usd. Go figure.Food sometimes is cold, but by in large part the majority of staff is friendly and that covers for a lot of issues that proper management with clear vision could shore up instantly. I would recommend this hotel.