We loved everything about our stay at Le Farnatchi. The service was impeccable, the staff were friendly and helpful, and the ambiance was perfect. Our suite was beautifully designed and comfortable. It was the perfect private getaway in the middle of the busy Medina. It was clean, comfortable, and full of sweet little surprises every day - including afternoon canapés and sweet biscuits delivered with the turn down service. The rooftop terrace had numerous nooks and crannies to sit and enjoy coffee service, a pot of mint tea, or a bottle of wine as the sun goes down. There are several excellent restaurants within a 2-minute walk as well as an attached restaurant that delivers right to your room for lunch and dinner. The food at the associated restaurant was very good, albeit slightly uninspired. Nevertheless, we enjoyed several of the entrees when wanting a relaxing dinner in the room. After a long day of getting lost in the souks, walking into our air conditioned suite was a delight, and the shower -with its array of shower gels- was heaven! We loved everything!

I have no complaints at all with the hotel. It was exceptional in every way.

Our stay in this riad was sensational. The staff was very special: friendly, accommodating, always there when you needed something. You felt pampered and understood. The room was large and friendly, there was nothing to complain about, we were completely satisfied.The Moroccan breakfast was very tasty, you can choose whether to have it on the roof terrace or in the courtyard between beautiful orange trees, or in the breakfast room. The pool in the first courtyard was beautiful with the rest of the decoration, it was just a Moroccan dream. The location was perfect, in the middle of the old town, but still quiet and harmonious. Thanks again to the great staff

Le Farnatchi was the best hotel experience I ever had it it wasn't even close -- The staff was so attentive and gracious to my group and the hotel itself was expertly designed. The breakfast on the roof in the morning with their homemade yogurt and roti was exceptional. The staff walked us to locations in the medina, airport transfers, helped us with excursions and so much more. A+ service and overall experience!

I couldn't even think of anything, it was a fantastic experience throughout my entire stay. The only regret I have was not booking more excursions through the hotel.

Staff were exceptional and could not have been more helpful. Great fun to be in the centre of the medina yet as soon as you go through the gate into the Riad you find yourself in peace and quiet. James the owner has done a wonderful job doing up the Riad with stunning colours and great elegance.

Very little though it would have been nice to have some parasols for shade on the roof terrace so you could read up there.

Beautiful and peaceful riad. Our room was lovely and clean, with loads of space and a rooftop terrace where we could enjoy breakfast outside. But what really made our stay was the kindness and friendliness of the staff. Nothing was too much trouble and they helped us with everything from booking tours to restaurant recommendations to private transfers to even helping us navigate the medina! Walid, Morad and all the staff were just exceptional. We also had a brilliant hammam at the spa, Fatima was so welcoming and we absolutely loved the experience. We hope to visit again in the future

Nothing, it was brilliant

The breakfast and service was absolutely ideal, with fresh fruits, yoghurt and eggs, served by excellent staff. The rooms were great, and the room service was prompt, and on demand. The spa was very good, and the adjacent restaurant was of high quality. Overall, a good location in the Medina, just outside the main hustle and bustle of other Riads. Managers and senior team were on hand to sort out any trips or any advice that were needed, at all times of the day.

The plunge pool is situated in the hotel reception, which can be quite busy; as such, we didn't use it.

Le Farnatchi is a beautiful property in the Medina with a great restaurant, and spa! The thousand year old building oozes old world charm with it’s beautiful, well appointed courtyard full of Islamic geometric patterns, vivid colors, and beautiful objects. We stayed in room 10 that was a generous size with our own private rooftop terrace. Staff were amazing! Saida insisted that I be baked my own cake for my birthday. I can’t say enough about how attentive everyone was!

Authentic Moroccan riad which had been beautifully decorated, very large suite with every facility. The breakfast was served at anytime to suit you and was very well presented, eggs cooked to order. The highlight though were the staff who were so incredibly helpful and kind, nothing was too much trouble for them, an absolute delight, I can’t thank them enough for making our stay in Marrakech memorable.

Nothing.

This riyad was one of those places that you will always remember for the right reasons. Le Farntachi was recommended to me and from the moment I stepped though the main wooden doors I could see why!

There is nothing not to like, if you don’t want to experience being in the heart of the d city the Medina then possibly this would not be the place for you! But I can’t see how anyone wouldn’t love it!

There's a reason guests come back to Le Farnatchi year after year. Once you settle in your room and engage with the staff, you can't imagine staying any place else! The owner, James, and his staff go out of their way to take care of requests and oversee the guest experience. The staff are always available and James is on hand, interacting with guests, to ensure that things run smoothly. This effort shows in the quality of the guest experience. Little touches, like the exquisite, glycerin soap that is made especially for the hotel and can be purchased from them, show the effort and thought that goes into creating this outstanding guest experience. An added bonus is their restaurant across the alley, Le Trou Au Mur, which provided us with the best meal we had in Merrakesh (forget the recommendations of Conde Nast Traveler) If this restaurant isn't at the top of your 'best restaurants of Merrakesh' list, throw out your list and EAT HERE! We had a wonderful meal of tagine chicken, their weekly Weds night special. If our travels take us back to Merrakesh, there is no other place we would stay than Le Farnatchi!