pool , spa is next level The breakfast was from the menu but the staff went out of the way to get our stuff made , really appreciate that from the breakfast team.

the room was not ready even when we requested for it to be ready and the receiptionist was extremely rude His manager was even more rude and said " I cannot do anything about your room and walked off in the middle of the conversation" , we felt we paid £450 a day for this room and we were treated as if we were there for free

Very luxurious hotel. The staff were so polite, welcoming and eager to please. The breakfast selection was more than enough. On the few occasions of having lunch and dinner we were more than impressed by the choices and service. The facilities were outstanding along with the gardens. Highly maintained and well manicured which created a beautiful backdrop to our surroundings.

A few minor snagging observations in our room, left scope for improvement. The bathroom lighting was poor and there was no magnifying mirror. Our interlocking bedroom door would not close fully. (106/107) although neither of these issues spoilt our stay. The two parrots caged in the grounds, despite being beautiful birds, left me heavy hearted in their restricted environment whilst being situated by lush surroundings that they were unable to spread their wings and fully enjoy!

Every single person was amazing. Especially Soufiane ( I hope he gets this message. I also hope I am spelling his name right). From our very first night to our last, he has gone beyond and above for my two boys and I. He really made our 3 nights stay and money worth every cent. For his beautiful kindness, he showed toward us and his excellent customer service, I will definitely come back and hope he will still be working at the hotel when we do come back. Thank Soufiane for making our stay a memorable. You are truly a great asset to Palais Namaskar. Abdul Rahim and Mohamed, thank you 😊🙏🏽.

I can't fault this hotel. Everything was excellent

This is a true oasis of calm, peace and beauty. Not just the architecture and the setting but the atmosphere and the wonderful staff and team who make every moment a joy. Upon arrival we were driven to our suite in a golf buggy and were so incredibly impressed with the accommodation and the beautiful water features, the lighting and everything which complements it. Breakfast is a feast and served amongst the cam by such lovely staff. Take your time to enjoy it. Exceptional coffee and the fresh omelettes, fruit, juice and anything you could wish for. The loungers around the magnificent pool are so incredibly comfortable and with room for 3 people! We usually get restless on your average beds, but not these, you won’t want to move. Quiet and calm music breaks the silence and is never intrusive. By 1pm day guests come from outside to enjoy this magnificent hotel and their presence adds more atmosphere and buzz. As the sun goes down and the lights go on the palace is even more exceptional and the place to enjoy a wonderful meal. During our stay the team gave us the most glorious night and and we will be forever grateful and thankful for their kindness, hospitality and care; you are all amazing. Hakim and everyone who made such an impact, thank you. We will return as often as we can and hope to see everyone again soon.

Sometimes it’s constructive to make observations about small changes that could be made, but we can’t fault our experience at all. Every single person made this the most wonderful stay. Perfect.

The breakfast was superb and very fresh. The property is beautiful and picture worthy. The staff were amazing and very helpful. They also made my birthday very memorable.

Staff were wonderful, attentive, helpful and caring. One of the most beautiful hotels I’ve ever stayed at - the grounds are stunning and immaculate. Facilities excellent and first class food (the light meals menu in particular are world class)

Travel time to central Marrakech. Only an issue is you want to go into town regularly but worth keeping in mind - it’s a good 20-30 mins.

beautiful hotel. very spacious. beautiful gardens and great breakfast

older rooms, and we moved to another room as bath didn’t work, no pressure on the water. tv didn’t work and more.

The property is so beautiful and our 2 bedroom suite with a private pool was well appointed with excellent views. We felt welcomed immediately and the staff went above and beyond to make our stay incredible. The staff booked tours, cars, dinners, and provided chargers for our electronics. The breakfast was incredible and our children looked forward to the hot cocoa and Moroccan crepes each morning. Again, we only wished that we had booked more time at this oasis.

This is only personal to me--I needed a lighter duvet as I get really hot at night.

The hotel is truly amazing and the room was spectacular, the facilities are also truly great, and the service is second to none.

They have parrots in a bird cage, which besides being cruel just by itself is quite disruptive as they are very noisy. these poor animals are suffering and they don’t add anything to the experience at all. We liked the location, it makes it even more unique, but bear in mind that you are 20 minutes from town and you need to plan accordingly.

It was beyond expectations . The grounds were beautiful . The room was big with a lovely view. Absolutely heaven

The food price was quite expensive . Location a bit far out but that wouldn’t stop me from staying here again it was definitely worth it .