Fabulous resort, beautiful facilities, sparkling clean at all times. Three pools to choose from, depending on whether you want to be quiet adults or part of organized fun with family or friends. You can't get bored here, there are multiple sport activities available daily, big spacious bars to relax in if you want to chill, and a great buffet restaurant with a wide selection of new dishes every day. The cleaners work so hard here, there is always someone mopping and cleaning, which is appreciated in these post-pandemic days. And everyone here is so friendly and welcoming. We can't wait to return.

Amazing staff who were so friendly and would approach you to take part in activities. Large hotel with x2 pools and plenty of space and activities. Great food options on offer at the buffet and all the staff at reception are friendly and help you to book excursions. We did camel riding, quad biking + sunset dessert dinner PLUS a walking tour of the nearby seouks. Recommend booking with reception so you know you are safe and they provide a transfer to and from the hotel with other guests which was nice because we made some friends!

A little bit far from the town centre but honestly, Marrakech is a small city so it makes total sense. Free transfers are provided to get you in and out.

Lovely outdoor heated pools, and plenty of sun beds Good choice of food and good quality at buffet Beautiful grounds Plenty of hot water for showers Complimentary bus into town Mostly very friendly staff…Muhammad Ali was fantastic on reception Comfortable beds

Accommodation blocks, no carpets in corridors or rooms….can be noisy Bedrooms perfectly functional but a little basic

Staff were excellent, very helpful, friendly and genuine. Zen pool was lovely, never had a problem getting a sunbed. food and drink was of a high standard but some dishes could have been hotter. Rooms are adequate size and very clean, good selection of shower gel, shampoo and conditioner as well as body lotion. I needed to put the duvet underneath me as I like the bed softer. The gardens are beautiful and there's plenty of staff keeping it perfect. Lots of activities to do if you choose to, but no pressure to join in.

Unfortunately the room we were given was not to our liking as too noisy, this was dealt with immediately with a change to a quieter part of the hotel, very satisfied with how it was dealt with.

the building is absolutely gorgeous. I love the colours of it, there are always workers making it look better. the gardens are nicely maintain. the bedroom was perfect size, with a small balcony with clothes airer to dry your swimsuit. fabulous restaurant with many dishes. the animation team is incredible !!! it is absolutely the perfect place for a family holidays! with show every night

if I have to really think about what I didn’t like…. is the toilet paper. for a 4* hôtel. a one ply is really bad …

Friendly staff throughout from reception, animation team, activities team, restaurant, room service and cleaning staff. Khalid (intern), Katie, Sara hotel manager, Hannan room service cleaner, Chakeb, Muhammed Ali, photographers were all amazing with us and our daughter. The chef in the main restaurant also prepared a soup for our baby especially, as she's a fussy eater. Staff also brought food into the Morrocan restaurant for our baby too. They also allowed us to take some snacks for our daughter for the airport. Food had very good selection with the main restaurant, food trucks by the pool and BBQ area outdoors. Restaurants are also very clean with cleaners working throughout. Kids club - good to have, but we were a little restricted due to daughters age. There is a kids disco but it starts quite late and I would recommend an earlier time as it clashes with bed time for young ones. Splash pad was heathed which was great. Shuttle bus service was handy to the souk and goes quite regularly. The only issue was that it's about 20min walk from the main souk which can feel like a lot more in the heat! Rooms were clean and good in size. Cot provided for our toddler which she slept well in. Activities - good selection of things to do throughout the day, even with a toddler we managed to take turns and participate in the activities. Grounds is beautiful for walks, toddler naps and to work off the calories consumed! Currency exchange available at reception and the rate is decent. Food for home

No changing rooms in the pool area, but there are toilets. Bit awkward to change for a baby Pork served in main restaurant - though it was served separately, it did make us feel uneasy that it was so close to the rest of the food. Warning signs should be bigger, we saw an elderly Muslim woman take it on her plate and was horrified when she was informed by another guest of what it was.

I absolutely loved everything. I have been wanting to visit Marrakesh for a very long time and I'm super happy that I chose this hotel to do so. Moroccan people are the most welcoming people that I have ever met and they all made me feel at home. The housekeeping team was lovely and so was the reception, but I truly have to give a hands up to the bar team and to the animation team who made our stay as special as it could be. I wanna give a special thanks to Mohammed & Ismael from the bar as well as Reda and Ismael from the animation team for making me and my family feel like we were at home and even trying their very best to speak our native language. The food was also very good and was the reason why we originally chose this hotel. After an extensive work of exploring reviews, we noticed that this hotel was the all inclusive with best reviews about the food and I totally agree. I'm already scheduling my next trip to Marrakesh and needless to say is thay I will be staying in this hotel.

A comfortable family resort with many facilities in one place. Good value for money considering most food, drinks and entertainment are included in All inclusive. Very well kept gardens and facilities

Food labelling can be better to cater for different diets. No information available regarding allergies, vegetarian, vegan categorisation. You could ask one of the staff who are very helpful (but not everyone speaks English ) We didn't know about many of the facilities as there wasn't any introduction provided during checkin (tv video introduction could also serve the purpose). If you don't explore, you could miss out on some of these facilities, so be sure to ask when you arrive.

I liked the different activities included such as archery and trapezing. The facilities were great and everything was over my standards.

I did think that the xhefs would cook the same food everyday for each meal and there wasn't much of a change. Still tasted great though!

The location was great, free shuttle bus into the city taking you to and from. Most of the staff were friendly and welcoming which was lovely. Lots of food options at breakfast , lunch and dinner including snacks in between ie pancaked and a truck that did sandwiches, hotdogs, burgers etc.. Gym was great, and flexibility to accommodate for extra needs was always excellent ie late checkout etc. All in all a great experience and would definitely come back!

only criticism was the constant need to be quiet round the “adult pool” when you’re meant to be on holiday - sometimes felt like a classroom vibe always being told to stay quiet. This was most likely the fellow residents who were the issue not the staff. All the staff were lovely and respectful :)