The location is perfect, in a safe, central area close to all the main attractions in Marrakesh, the riad is clean, well-kept and beautiful, authentic atmosphere and design The breakfast is excellent, everything is fresh and delicious, served in abundance and always with a smile.. fresh fruit, fresh citrus fruit juice, pastries and excellent coffee But the best thing about this riad is the excellent service of the hosts, especially Yosef and Mohammed, who really went out of their way to make my stay in Marrakesh enjoyable They are always attentive, and ready to help and always with a smile They just made me feel at home

Everything was perfect

New moon riad was a really amazing surprise in our days in Marrakesh. Super good location, near all the main attractions. It’s safe to walk on the roads and it has police on the streets, since it’s near a royal palace protected by military. we always walked safe inside the medina. The space was very clean and with a nice smell, and each day we had room service with new towels and everything. The space was beautiful with the candlelight’s. The staff was also super helpful with information and help around the city. It is also near the souks. Don’t get afraid to get lost there :)

1 - The staff were amazing, very welcoming and helped me and my friend with deciding what to do each day, giving great recommendations and helping us book excursions. They were also very accommodating, helping with storing luggage whilst we waited for our flights back and helped with printing our boarding passes. 2 - The interior of the place was beautiful, we decided to stay at a Riad for a real Moroccan feel and that’s exactly what we got. 3 - Location!! It is within walking distance from many of the attraction and surrounded by lovely stalls and food places (a lot of highly rated cafes and restaurants) 4 - The breakfast at a first glance seemed pretty standard, tea, bread and juice. However, the range of different tasting breads and cakes was brilliant and enjoyable each day. There are different options daily, including fruit salads and eggs as additional breakfast items. 5 - The bedroom was really nice, spacious and the bed was very comfortable. 6 - Despite being in a busy area, it is very quiet meaning you can get plenty of rest after busy day filled with surprises.

There wasn’t anything that I didn’t like about the property. I would highly recommend staying here.

The Riad was centrally located you can visit local places on foot. The host Mohamed was so welcoming and helpful we felt at home and comfortable throughout our stay. He met us at the drop off point and had mint tea prepared for us at the hotel it was a nice surprise. He gave us advise on what places to see, also if we need direction to always ask the women working in the shop, otherwise random people on the streets will tend to ask money in return. Breakfast was a mix of Moroccan and Continental, catering staff friendly and service was great. the neighbourhood was quite safe with constant police presence around since the Riad is near a government building. so many tourists around the area, local restaurants and shops nearby. my advise, always have Moroccan Dirham for convenience, not all shops accepts foreign currency.

stairs going up to top floor.

The location of the Riad is great. It's a short walk from the taxi stand. The owner of the Riad came personally to get us from the taxi stand and walked with us to the Riad. The Riad was beautiful and looks just like the photos on booking.com. The room was spacious and clean. The breakfast was great. It was made fresh and after we asked for fresh orange juice, they made it on the second day. The service was very friendly all throughout.

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Nice accommodation within the Medina

Card machine would not work and cash was very difficult to get locally as cash points had ran out of cash. I'd recommend paying in advance through booking.com. We returned to Medina at 2am, not aware that Medina closed during the night. A local tried to show us the way back to the Riad and then demanded payment (our 50DHM was not sufficient) Fortunately he fled when the receptionist came to the door to let us in. Beware

The location was fantastic. The hospitality of the ground staff Muhammed and Hamou was fantastic. They were very accommodating and assisted beyond what was needed.

There were intermittent drilling sounds in the morning/afternoon. And it was a hassle carrying the luggages up and down the stairs - although again Mohammad helped when checking in and Hamou helped with the extremely heavy luggages when checking out.

Beautiful Riad in a great location, just a few minutes walk into the medina, but quiet at the night. Also close to the main road, easy for the tour bus to pick me up. and no problem getting a taxi in the early morning. Both Mahammad and Hamou are very friendly and provide lots of local information. I felt comfortable there and enjoyed my stay.

The double bed room I stayed feels a bit dark, perhaps because of the style of lighting (but it is a very beautiful deco). One bed light was not working because the cable was broken. The safety box was not working.

Riad New Moon is a real gem. Located in a perfect spot, in the Media, close enough to reach all the attractions, heavenly gardens, hammams and souks, but it also offers tranquility when you want to rest. Riad is run by wonderful people, Hamed and Mohammed, who make your stay very special and relaxing. After couple of days, returning to Riad felt like coming back home. Ladies who were preparing breakfast were absolutely great, and the breakfast quality is superb. You get surprised every morning with something new and delicious.

Everything was just perfect..

The staff (Mohammed & Yusuf) working there were amazing, nice, friendly and really helped with suggestions and guidance for all recommended places. 1 night I arrived back to the hotel late and Mohammad had contacted me to see if I was lost/ and needed help which was very kind. Its about a 10min walk to the main square, which is great. markets nearby and local shops/ food places within minutes walk. it’s nice, quiet, relaxing atmosphere (don’t miss out on the rooftop, nice place to catch some some, relax, read) The hotel is located on same road as some government building which has 24 hour security and guards stationed there so you always feel safe.. even without that, I feel Marrakesh to be one the safest cities I’ve travelled to. Also, room was cleaned everyday with bedding / new towels etc. Honestly, real positive experience. will definitely book with them again if I return.