My stay at the Fairmont hotel in Rabat-Sale was exceptional from start to finish. The hotel staff, particularly Ms. Hajer who ensured us a late check out and sorted out all the details we needed for the city tour and Mr. Mohammed, went above and beyond to ensure our comfort. The warm farewell from Miss Yousra and Miss Nora was a lovely touch. The entire staff demonstrated genuine hospitality, making us feel valued throughout our stay. Situated along the Abu Alrigraq river, the Fairmont hotel offers breathtaking views and a serene atmosphere. The rooftop bar, with its panoramic vistas, provided a remarkable experience. We were captivated by the stunning scenery while enjoying carefully curated music that enhanced the atmosphere. Additionally, the hotel boasts a professional and relaxing spa. The spa treatments were of the highest quality, offering a rejuvenating and tranquil escape after a day of exploring the city. The culinary offerings at the hotel were diverse and meticulously crafted, from traditional Moroccan dishes to international favorites. The food was of exceptional quality . In conclusion, the Fairmont hotel in Rabat-Sale is a true gem. With impeccable service, comfortable rooms, a stunning location, a captivating rooftop bar, and a luxurious spa, it offers an unforgettable experience combining luxury, culture, and hospitality in the most remarkable way. I highly recommend this hotel to anyone visiting Rabat

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Everything!

Hospitality From the moment we walked in, we were welcomed and greeted by wonderful staff who made our stay very memorable. We were due to spend 4 nights in Rabat/Sale and then 9 days in Fez; we missed our stay once we left so much that we shortened our stay in Fez to 4 days and spent another 5 nights at the Fairmont Hotel, which allowed us to visit Tangier as-well. Overall we are much happier with the way our trip panned out as opposed to how we had originally planned Special thanks to the excellent Concierge manager, Jaafar, who took care of our every request, arranged transport and tours for us around Tangier, to Fes and was always there to assist us with any queries about our stay. Most importantly, Jaafar made us feel like we were staying at a home away from home; we feel blessed to have met him. Jaafar and the team made a lot of effort to make our 3 year old son feel welcomed, ensuring that he spent time with Tiffany the dog and the rabbits which he thoroughly enjoyed. El Mahdi was also exceptional and incredibly hospital and quickly became our son’s favourite person. Amongst other people we have to mention are Younness, Taha, Hatim, Mustafa, Salah and Mohammed, as well as the lifeguard at the pool and the doorman and countless others. Animals! Having the rabbits and Tiffany the dog to play with definitely added to my 3 year olds experience of this trip. It was a nice touch. The rabbits had given birth to 5 new babies during our stay so was incredibly fascinating for our preschooler. Safety We felt very safe walking around the hotel at all hours with a young child; the people were incredibly friendly and there is security presence- again they were very friendly with our son as well so he thoroughly enjoyed our evening walks near the marina. Location The hotel is ideally situated in Salé; very short boat ride away from Rabat lovely views of Rabat from the rooms and the beach is just across the street. Gym and Spa We liked the facilities here a lot

Improvements are being made to the hotel so no real negatives to be honest Private beach- the hotel is in the process of constructing a private beach which would be nice for residents although the current public beach is pleasant but can get busy.

rooms were really great - facilities, space, bathrooms, mini balcony - all great distance to the beach and to medina (via gondola) meet and greet by the staff choice for breakfast parking for the cars Animals (Tiffany the dog and rabbits)

costant issues with the keys (and 1 member of the staff who kept telling us we shouldn't keep them with the mobile phone - which we didn't andwho didn't react as per his commitment to deliver working keys) we have only learnt about rabbits after check-out - for families with kids especially would be great to know at check-in swimming pool not available during our stay (but this has been knows before our booking - hence no issue)

The ambience of the hotel is beautiful and the roof top bar is lovely at sunset. Breakfast - the coffee and fresh juice was very good. Staff pleasant and professional, decor modern fresh and opulent

Ordering food and drink by QR code is still not a comfortable guest interaction, especially when the information on menu options are limited and not adequate in all languages. Breakfast was not so great as there were many guests taking large amounts of food at once making it very difficult to pick fresh foods. I was concerned regarding the cleanliness of the buffet food.

The staff were amazing, from the room service to the Ge eral manager, everyone was so nice and helpful. Big thanks to Malak on the front desk for being wonderful with our daughter. Great team, great hotel, nothing was out of place...excellence by example.

Relatively new hotel so we wanted to try it. I think we had one junior suite and one double room. Nice facility with good access to beach and marina. Rooms are spacious and well equipped. My toddler broke a glass late night and housekeeping did an excellent job of cleaning up thoroughly. Though I didn't get a chance to try these, the e-bikes available are a nice touch. We had 2 rooms and they didn't ask if we wanted them on the same floor - but when we notified them of this they accommodated the request by upgrading the other room. Staff are very friendly, in particular Nora who checked us in and out.

The fact that Harira soup, a local delicacy was not available after 11pm, even though the hotel boasts of a Moroccan restaurant was disappointing. The food we did get was good. The hotel has only 4 floors and the insulation is lacking - noise of local transportation seeps in easily. Hotel could exchange Euros for us, at a good rate, but only a small amount (200). Personally, I prefer a more central location, like the Sofitel or Marriot but this is nice location for those who want to be near the beach. If you book through booking.com, you cannot benefit from your loyalty points or privileges which is a bit of a bummer.

It was love at first sight. The hotel is new, modern en worth to visit. The first night the service was horrible at the restaurant at the roof. But the hotel manager Sallah and Sarah solved it. The where warm and kind to us. I realy loved the way they communicated. I will come back this time around without children so i can enjoy the stay more! Dont forget to try the delicate sweets at the main floor at the restaurant. It was the most delicious dessert i ever tasted in Marokko. Thankyou!

Location on the river is excellent with great views of the Casbah and the ocean. The room was nice sized except that it would have been nice to have two chairs for the balcony.

I think the food selection should be more varied for a hotel of this quality. I was really surprised by this. The food we had was fine but the selection was not great.

Beautiful hotel with beautiful views. The lounges by the pool were very comfortable. Beds and pillows were comfortable.

The pool looked so nice but it was too cold to go in to. I was really looking forward to relaxing in the pool so the cold temperature was disappointing. Also, the hotel was only open for 6 - 8 months and a lot of tiles were missing in the pool.