Great location - walking distance to most attractions and the main station. Lots of shops and restaurants on the door step. Lively area but room was quiet. Room was a good size and bed was comfortable. Staff were friendly.

Unable to do late check out after our train was cancelled (bag storage was available though)

Room was light and airy, big bathroom with two shower heads was lovely. Good size room. Breakfast room was nice and small, good continental breakfast - liked the fact the price was inclusive of breakfast. Helpful staff. Very good central location within 10 minutes walk of the station. Having BBC channels on TV was a bonus!

First room checked into, there was a blocked sink in the bathroom, however staff dealt with this speedily and got us a better room. Noise came in from outside due to age of windows and gaps in fitment, however only a problem on the first night. No milk containers in the room to go with free tea/coffee, but staff were happy to provide fresh milk.

Attentive and responsive staff, including the gentleman who expedited my check-in to the young lady who found me a room for an extra night when my departing flight was cancelled. And the cleaning crew who made sure I had enough coffee and towels.

I wish the windows would stay open because I like some fresh air in the room at bedtime. (They're v. heavy windows, lol.) It doesn't matter how cold it is; I sleep better with some fresh air coming in. Besides: the duvets keep me sufficiently warm, so cold air is not a problem. :—D Anyhow, at bedtime I propped open one or two windows about two centimeters with my shoes, which allowed the fresh air to come in.

Excellent location, it's about a 15 minute walk to Ann Frank's House and similar to the central station

view from my room on a small street of Amsterdam! Amazing. The room was big enough with a lot of natural light, very clean and cosy. The staff was very kind.

The breakfast is very poor and as far as I understand, it is not possible to order dinner through room service. I would have used this option even if there are a lot of cafes outside.

Plain and simple room with a bathroom that seems to be newly refurbished. Nice location on a very narrow street with restaurants close by. Very short walks to the squares and the central train station.

We arrived on a Sunday and cars were not allowed on the street in front of the hotel so we had to walk about 50 yards with our luggage over cobble stones. Pick-up was at the door on a weekday. (revised review 6/21/22) The hotel charged way over the price quoted on booking.com. Neither the hotel nor booking.com would accept responsibility for the discrepancy and refund the difference between the actual cost and the quoted cost. Almost two months have passed and still neither will budge. I will not use either the hotel or booking.com again - both left me feeling very bitter.

The hotel is well located, many restaurants and stores around it. It is close to some tram stops - where you can go to many places quickly. The room had a good size, after managing some furniture it could fit well 2 big suitcases and 2 small ones. The bathroom is big, the water was perfect hot. The room temperature was ok, but it only allowed us to set 24C as the maximum. There's a water refiller at the reception, where they offer sparkling and regular water for free.

The breakfast had mostly industrialized food, nothing seemed fresh. I missed scramble eggs, which is something really common to have. Comparing with the hotels we booked during our trip, this had the worse breakfast options. Regarding the room, the window has a small gap, which was allowing a freezing wind to enter the room, we managed it somehow by using a hand towel. There wasn't a towel heater in the bathroom. Regarding the cleanness, we got shocked when we used or flashlight under the bed - there was a lot of dust there!

Good location at city center on a small street without much trafic and noise. Safe in the room was big enough fo laptop. Room had a water cooker and instant coffee + tea. Shower cabinet did not leak water on the floor outside. The shower thermostat managed to keep water temperature constant although the water pressure was changing now and then quite a lot. Air conditioning was very quiet. Continental breakfast was good, almost English one. Filter coffee was available in addition to coffee machines at breakfast.

My room was number 330 at the top of the building with some walls sloping and the ceiling above the table at about 170 cm height. The table was about 60 cm wide and thus when sitting near the table I managed to hit my head several times to the ceiling above when standing up, I solved this by pulling the table about 20 cm from the wall so that I was not sitting under the lower part of the ceiling anymore. I suggest that the hotel would get bigger table there. The weather was a bit cold and the bathroom was quite chill in the beginning as the radiator there was not turned on. After turning it on it took few days until the bathroom warmed up.

The location is central and excellent access for public transportation. The water station in the lobby was a nice additional benefit.

The facility was very understaffed and staff were very overwhelmed leading to errors. A large group happened to be checking in when we arrived and since there was only one staff member we had to wait almost 30 minutes to check in. AND the staff assigned our room to another person so in the evening we had someone enter our room! When I brought this to the staff's attention the following day they were not apologetic or sympathetic in any way. This is a major safety issue, thank goodness it was a friendly couple who were very upset about the mistake.

Location was fantastic. Old building that may have been a distillery or brewery. You get a box of 6 Tony's chocolates upon arrival. Breakfast was held. Staff very professional.Would stay here again if I were in Amsterdam.

They serve breakfast here. It is not well posted unless we missed it, that breakfast was an additional cost. We were not questions at check-in if we wanted breakfast the following day. When we had already put food on our plates, heading back to our table, we were asked for our room number. Then the lightbulb goes off - we'll be charged. Might be a custom we were not familiar with, since breakfast is included at many USA hotels, but that's on us. The available foods left something to be desired.