Besides the jacuzzi for tired feet and bodies after walking a whole day, the people were the bonus - from Jorg to Julian to Peter and I forgot some of the names of the receptionists and the very tall doorman’s (Sam?) and the Turkish one. They made the difference from good to excellent. Dutch people in general are helpful and friendly.

One small glitch was housekeeping forgot to top up tissue box. Or maybe they haven’t finished before we came back after dinner, so it’s our bad.

The Location was central to everything we required during our stay. The level of service from staff was beyond exceptional, from the moment we entered the hotel to the moment we left. The advice, recomendations & directions were spoton. The attention to detail were of the highest quality from the decore to the dining experience. The excursions organised will be life memorable. As a first time guest of Hotel Twenty Seven it felt like we had been coming for years

It was beautiful, and located in the heart of Amsterdam. Luxurious in every way, with outstanding service.

The service from the door when you arrive, to reception, the maid service, the butler, the restaurant and bar staff and the group at the desk and the GM were all at the top of the hospitality chain. I travel only first class and 5 star. This place supersedes that. The ambiance of this boutique marvel is breathtaking. Handling any type of request was taken care of masterfully. One time I asked them to contact a restaurant and advise them that I would be late. They couldn’t get through so they sent a butler who ran over and let the restaurant know that we would be late. Are you kidding me. They are also extremely proactive and offer you things like Radar from the show M*A*S*H ( if you’re not familiar, he was a character who always knew what his boss wanted before even being asked)

Nothing. Perfection has no exceptions

This was easily the best hotel Mr Cadiz every stayed in.

great location and top facilities - room was wonderful, bar was very classy and staff were very welcoming and helpful

nothing

Very pretty room, very nice bathroom, charming and very helpful staff

Staying longer…

everything

there is a hotel policy that did not work right at first. they charge a fee for security on damages. for some reason even though i am a level 3 booking customer my card did not work, thankfully my debit card was ok. can’t imagine that the place has guests that require such a thing. I personally never had this experience. other than that staff is great, lovely, will return anytime soon.

The service of the entire staff was exceptional, the most luxurious hotel experience i've had in Europe. Fantastic hotel restaurant and the location is the best you can get in Amsterdam. Extremely comfortable rooms with amazing features such as the hot tub in every bathroom and the delicious coffee maker.

The pricing was a little excessive and breakfast could have been complimentary or at least more affordable given the price of the stay. Additional surcharges for what seemed like every small detail. You do get what you pay for however.

luxurious hotel interior staff very helpful location excellent

nothing