Very friendly staff and good value for money, located in a quiet area of Delft. The lounge/bar is spacious and offers a wide selection of drinks and snacks. The hotel also offers a well-equipped gym and sauna!

The only thing that bothered me was that when I arrived quite late at night, I wanted to shower. However, the body wash in the shower was totally empty. I had to step out of the shower to bring a similar bottle, which was also empty! I tried the handwash by the sink, but this bottle was also empty! I had to shower with some conditioner. But if you ask the reception for a refill, they'll give you one in no time. Perhaps the housekeeping staff could be more careful especially for guests who have just checked in :)

The room with bubble bath was modern and practical, which made my long stay very comfortable. The lobby and collonade area on the 1st floor were also comfortable and refined. Quick access to a motor way and sufficient parking space.

The restaurant serves way too slow (the slowest service ever in the past decades of my life in this country!). The 1st time around 21:30 and the 2nd time was during regular dinner hours. Service staff also seemed care less how long their guests were kept waiting until an actual complaint came in. As the hotal is located remote from the city center with no other restaurants around within walking distance, it is a big minus point that the service speed is far below the average.

Booked because of free parking which is a bonus in Delft. Staff was wonderful, food was great and the atmosphere was relaxed and friendly.

We did not know what the cleaning policy was, our bed was not always made properly, but when we made it ourselves they corrected it and made it properly. Equally, our cups were not cleaned and then on the last day clean cups appeared. but these were minor points.

The room was lovely and the shower was fabulous! Breakfast was great, athough Vegan options were a little limited, what I did have though was wondaful! The fresh fruit and fruit juices were great! The man who made my coffee every morning was also really lovely! <3 Thank you!!

I requested a foam pillow when I booked but there were feather pillows in the room when I arrived. I called down to reception and asked for a foam pillow, and was told that you didn't have any so I nipped to Ikea and bought one - a slight inconvenience but not a big deal.

Great hotel with a great fitness facility. Breakfast buffet was excellent and the hotel restaurant was good. There really didn't seem to be that many other restaurant options around, but the hotel restaurant was good and had daily specials.

Somewhat isolated - but conveniently located just off the highway.

Mattress and pillows I wish I could but them. Clean, great bathroom, mini fridge in room is great if you want to keep juices etc.

The breakfast was better at west cord arts hotel in terms of variety - real eggs, and smoked mackerel etc. Wi-Fi terrible get disconnecting Time to update the interiors, would prefer hotel style curtains as the blinds and sliding panel were cozy feeling / blocked out all the light.

Bike rental was a convenient way to travel into and around Delft. The breakfast was very good with lots of choices. The shower was huge, easy to work with good water flow.

As the hotel was on the outskirts of Delft, it would have been useful to have the option for free bike hire for up to an hour for short trips to the shops. Or a discounted whole of weekend rate. We stayed for 3 days and rented bikes every day.

Excellent room with everything you needed including tea and coffee making facilities. Good parking with easy access off the motorway and right next to IKEA which we hadn't realised bit an easy walk into the beautiful old town of Delft. Lovely that the bar was open until midnight so we could have a cocktail on our return to the hotel. The staff were all lovely and really helpful with any questions we had.

Mothing to dislike

The accommodation exceeded my expectations in every way. The staff were professional and attentive, ensuring that my business trip went smoothly. The room was impeccably clean and equipped with all the modern amenities, making my stay very comfortable.

It's challenging to pinpoint anything I didn't like given the high standard of service. However, every establishment can benefit from continuous improvement, perhaps in updating some facilities or expanding the breakfast variety even further.

I liked (1) the kindness of the personnel, (2) the restaurant where you find simple good food (do not forget to try the soup of the day), (3) the breakfast, (4) the rooms which have very confortable beds, good illumination and a good table to work, (5) the many tables with chairs and sofas enabling you to work outside your room, (6) the free wifi, and (7) the bycicles you may rent and gives you liberty to go whenever you wish. I did not try the fitness room or the sauna.