The staff are generally overall very friendly and helpful. They provided me with a mini fridge and ironing facilities in the room. The bed was super comfortable and I saw the room was cleaned each day. It did not need to be and that was my own fault for not putting the sign on the door each day. The breakfast selection is big, excellent and unlimited. It is your own fault if you leave in the morning and you are hungry.

Location wise is not great for my work at UMC+ next to the MECC when travelling. It is at least 45 minutes of a walk or 30 minutes by 2 bus changes in a good day. Sometimes the buses do not run on time and there is no indication. I found the room itself and bathroom had a lot of signs of wear including marks and scratches under the sink, the floors, skirting boards that run along the bottom of the room. The difference in pricing for the rooms including and excluding breakfast is a lot. I feel there should be better discounted prices available when staying there many times.

A great 4-star hotel in Maastricht! Very helpful and friendly staff, they don't see you as "just a guest" but try to interact with you and take interest in what brings you to Maastricht. Very good buffet breakfast and has a bar/lounge that is open until midnight. They also have a pool table near the reception. The hotel also offers the possibility to rent a bicycle for less than €12 a day - I highly recommend this to get around the city!

There is no gym/fitness centre or swimming pool. However, there is a Basic-fit gym that is a 2-minute walk from the hotel that is open 24/7. The only limitation I can think of is that the hotel is located in a quiet and peaceful part of Maastricht. This means you need to catch a bus to get to the centre. The buses pass every 40 minutes or so (maybe because I visited during the weekend). If you can cycle, I would highly recommend renting a bicycle from the hotel because this would be much quicker and cheaper, plus Dutch roads cater well for cyclists! The hotel's quiet location surrounded by a small park and lake ensures that you will sleep like a baby! :)

This is a solid and OK hotel outside the city centre near large motorways. It is located right besides a large football stadium at the edge of a large park, so, I guess, apart from general public, it probably serves mostly sports fans and football players. As such, it's just a large box building without much flair outside, nor inside. It's well equipped, comfortable and the breakfast was very nice. It's well reachable by public transport and, although there were no restaurants in the direct vicinity, we found really nice dining options just a couple of bus stops far away (or 20min walking). Rooms were in a somewhat brutalist style with concrete and crude steel elements, but all in all, nicely decorated, even if - very much in the style of the whole place - very non-descript and without much flair. All in all, good experience for our city trip and I would do it anytime again.

Nothing to complain about.

Everything was clean, staff was quick and efficient at check-in and checkout.

- Toilet roll is squished by your knee when sitting on the toilet. - The bed was a bit soft and used for my taste but still provided decent support. - After a long day at 22.17hr I find the bar closed, when asking as the reception next to the smaller bar, whether I could get a drink there or through room service to close my day the answer was 'no' unless I want a soda, accompanied by the advice I could order out a drink if I wish for something else through an Uber-like delivery service... Reception the following day apologized.

The room is spacious and all the staff are very friendly and helpful.

My daughter when she just check in into the room, went to the bathroom and wash her face, almost wipe her face with one of (supposed) clean towel in bathroom and she looked at the towel there is a stain of poop from the supposed new and clean towel. I called the housekeeping immediately, they apologized and gave another new clean towel. But yeah, almost.....

The hotel has the feel of a business hotel and is located towards the outskirts of Maastricht. It is clean and modern inside with an industrial feel to the rooms. There is a bus stop near the hotel that will take you to the center of the city.

There is not other restaurants (except McDonald's) near by this is definitely not a tourist location/destination.

The staff were incredibly helpful and friendly without exception. Everyone seemed as invested in our enjoyment as we were! The breakfast was superb in terms of choice and quality. We stayed for three nights and really felt relaxed and welcome and at home

There wasn't anything I didn't like..even the location which at first seemed a little far from the city turned into an advantage as there were lovely walks near the lake and through pretty residential streets.

* great bed (really one of the best I’ve had) * very friendly staff * fridge in the room (was welcome as it were warm days) * some form of airconditioning in the room (was welcome, as it were warm days)

* we expected 1 bed with 1 mattras but seemed to have two single beds next to each other * wifi quite poor. Ok for browsing. Not for streaming. * breakfast was good, but expensive

It was a very nice and clean hotel room. There is also a restaurant and bar in the hotel. Parking is free and availble across the hotel.

At the exit from the parking lot, the machine that checked the parking card (which was the hotel room card) did not work well, so it took more than 5 minutes to get out twice. The cars in front of us were struggeling from the same issue

I liked that there were no problems. I didnt have to solve any problems.

I wish the rooms were a little bit bigger. Just 1 meter wider would be enough 😂 other then that i would love an electric vehicle charging point. The AC unit was waking me up. But i turned it off the second night and on the third night it did not wake me up anymore. Guess it was just a new thing.