Amazing room, beautiful space. Will definitely stay again ☺️

Robes are advertised but not available, not a huge thing but didn’t pack mine for the reason that it said they would be with the room. Biggest issue was parking - Don’t think any parking should be charged at this stage with SoHo. We were charged $25 per day for lobby parking which we payed up front. This was not managed well as when we came back someone else had parked there, we were told they would valet park for us at no additional charge, assuming this would be more secure then the lobby, we accepted, this was not the case it was just down the side of the building which had no lighting and open access to the public (Lobby parking was more secure). Following this we still didn’t get Lobby parking that we payed for 🙃

The Soho Hotel is Beautiful inside & out. The staff are friendly & helpful, Valet parking was on point & our room was clean & tidy with all the bells & whistles needed. Absolutely great stay! The bar staff were amazing. Check in & out was a breeze, with great communication before our stay. Making reservations was easy, no worries. Overall, We had a great stay& we will be back again.

Our group had reservations for breakfast. Breakfast was Good, but it wasn't Great. The food was nice, but it just didn't add up to the high standard the rest of the hotel has. Which is a shame, as it's such a Beautiful place to stay.

I didn't go to the restaurant. I loved the location. Very handy for me to my two mah jong clubs and for visiting family and two supermarkets just down the road. I loved having a decent sized deck and double glazed ranch sliders and a view to the city and Mt Eden. I also liked the electric curtains. Nothing was too much trouble for the ladies on reception and they helped me unload and load my luggage. I liked that there was free off street parking available and also very handy to the motorways. It's lovely to have a beautiful hotel in the suburbs and I'll certainly stay here again. Highly recommended.

I don't like to complain but I found the bathroom fan was extremely noisy but a wonderful shower.

- great customer service (very polite and friendly, multicultural team, kind and happy to accommodate questions and various requests) - beautiful lobby / main areas - conference rooms looked great - super clean and modern - quiet - couldn’t hear noise from other rooms - reasonable pricing - lots of on street parking and also private parking - location close to car dealerships, groceries, international money transfer, laundromat, other amenities, lots of diverse food options for different tastes and budgets (so a great location if arriving in Auckland and not too far from the city) - nice peaceful walks nearby along the river - friendly neighbourhood - accommodating with price matching booking.com and also with storing luggage for the day etc

- privacy of rooms (didn’t have the reflective finishing on the windows so you can see into other rooms from some of them) - the spa wasn’t open yet still under construction - meditation deck could add some natural plants and maybe meditation seats / cushions Not really anything we didn’t like to be honest but a couple notes

It’s really clean and well streamlined. Having travelled with my daughter by car, it was great to access to onsite parking and easy to jump on the motorway to town for a pretty easy quick trip. You don’t hear motorway traffic either. We had a balcony to sit and enjoy a cuppa in the sun and the beds (requested two singles) were very comfy.

It would be good to have a little more info in the rooms about the place, how to work the tv and some info on the breakfast service. I went onto their website to find out about the Tiger restaurant (which is great) but that didn’t tell us about breakfast service. For those that want to know; there’s a full buffet breakfast available for about $35 and you get good options.

We stayed here after our wedding. The staff was so nice, everybody will congratulate us from the front desk to the restaurant. We were surprise with chocolates, a letter from the manager and a beautiful dessert after our dinner. The service was exceptional, the room was super clean, great bed, the food was amazing! I really really liked and recommend this hotel. Shout out to Alex at the bar, Eve (I believe was her name, a waitress for our our dinner) and everyone! Amazing staff!

Nothing to complain about. The hotel is very new and the opening of the spa, pool and rooftop bar will be later next year, would've been nice to be able to go to the pool or spa but we had the bathtub in the room and it was marvelous.

Loved how clean and detailed the room was. The lighting in the room was great too, we had the sunlight directly facing our room. The bed was so comfy, the linen was so soft and clean,had a good sleep tbh. The bathroom ammenities were great too, shower pressure was okay, I loved how they offered big bottles of shampoo / conditioner/ body wash which I find helpful unlike most other hotels that don’t offer that.

So far, it was the parking area & no designated smoking area for the smokers .

The first thing that caught my attention was the warm and professional welcome I received from your staff upon arrival. Their attentiveness and willingness to assist with any requests made me feel truly valued as a guest. The accommodation was immaculate and exceeded my expectations in both comfort and cleanliness. Furthermore, the hotel's amenities, such as the on-site restaurant and bar provided me with convenient options for relaxation and convenience during my stay. The attention to detail in the design and maintenance of these facilities did not go unnoticed.

Nothing

Room rates are really good. Rooms are tastefully decorated. Front desk staff are very accommodating and lovely to interact with.

The view isn't great if you have a city facing room, unsure if there are other rooms which face a better view. There are residential homes directly in the foreground across the street if you're in a room on the front of the hotel. We were told we were in a room with a skytower view but you need binoculars to see it lol ... overall though the staff and room rates make up for this very good hotel.

We loved staying here! It was very comfortable. We had breakfast in the restaurant too and it was absolutely fantastic! The staff were wonderful throughout the hotel. All staff were helpful and friendly.

There were a few things that needed fine tuning though. I realise the hotel hasn’t fully opened yet and we paid a reduced price. I filled out a suggestion form: - The bathroom could have been improved with some hooks on the walls - a solid shower rail would be safer as the spring loaded one fell down (though I didn’t mind putting it back up) -the shower filled up with water and spilled over on to the floor. - it would have been nice to have a full length mirror - it would have been better to have 3ply toilet paper instead of 2ply - the toilet roll holder was crooked and made the overall effect of the bathroom look sad