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$12390 Federal Street, Auckland, 1010, New Zealand
3,590 reviews
1/42
Casino
Restaurant
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Steam room
Welcome to The Grand by SkyCity, your five-star oasis nestled right at the heart of Auckland! Just a hop, skip, and a jump from the city center—only 0.1mi away—this luxurious hotel offers you the perfect base to explore the vibrant culture and stunning scenery of New Zealand’s largest city. With prices starting from just $123, you can indulge in an experience that marries upscale comfort with unbeatable convenience!
Step inside and discover a world tailored for relaxation and entertainment. Whether you're planning a leisurely day by the indoor swimming pool or feeling lucky at the on-site casino, The Grand has got you covered! Wanted to pamper yourself? Treat yourself to a spa day or unwind in the sauna after an exhilarating workout in the fitness center. The hotel boasts a variety of splendid amenities, including complimentary WiFi, room service, and an exquisite breakfast to kickstart your adventures. With over 3,651 rave reviews, guests can't stop raving about their unforgettable experiences at this prime location.
But that's not all—the hotel also provides additional perks like a sun deck for those beautiful Auckland afternoons, a business center for those in-town meetings, and babysitting services for traveling families. Let's not forget about the stunning views from the upper floors! At The Grand by SkyCity, you’re not just booking a room; you’re embracing a lifestyle. Secure your stay in this urban haven today and get ready for an unforgettable escape!
But wait, there’s even more magic tucked inside The Grand by SkyCity! Picture yourself diving into the warmth of the indoor heated pool, where you can float your worries away—just keep in mind that this tranquil oasis is for adults only! It's the perfect escape for couples seeking a romantic swim or friends wanting to kick back and relax in style. When you're done soaking, head to the sauna where you can detoxify and destress, leaving behind the city hustle and bustle in favor of a serene retreat.
For those foodie enthusiasts among you, dining at The Grand is an affair to remember! Indulge in an array of delectable offerings and experience gourmet breakfasts that will tantalize your taste buds. Not to mention, room service is just a dial away, meaning those lazy mornings can be spent savoring breakfast in bed while gazing out at those stunning Auckland views. Every meal is a celebration, ensuring that you'll feel pampered in every sense.
Finally, if you’re planning to travel with loved ones, The Grand has accommodations that cater to everyone! From spacious family suites where the kids can play to chic, cozy rooms for couples seeking a romantic getaway, the variety of lodging options allows you to choose what best fits your travel style. So pack your bags and prepare for a week of wanderlust filled with excitement and luxury at The Grand by SkyCity—where every moment is designed to create lasting memories!
Closest airports
Auckland International Airport
11.1miCasino
Restaurant
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Steam room
Free spa
Sauna
Air conditioning
Bar
Sun deck
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Upper floors accessible by elevator
Free toiletries
Soundproof
Bathtub
Show 7 photos
Grand, King Size
1 King Size Bed
300 sqft
Private Bathroom
Bathtub
Minibar
Coffee machine
+
More details
Experience the ultimate in luxury and comfort in our Grand King Room, with its spacious 301 sqft of living space, complete with a king-size bed and enough room for 2 adults and 2 children. Enjoy breathtaking views of the surroundings, relax in your private bathroom with a bathtub, and indulge in the convenience of a minibar, coffee machine, and flat-screen TV.
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Grand Deluxe, 2 Double Beds
2 Double Beds
300 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
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More details
Welcome to our Grand Deluxe Twin Room, a spacious 301 sqft oasis perfect for 3 adults and 3 children. Unwind in the comfort of two double beds and enjoy amenities such as a private bathroom, minibar, coffee machine, flat-screen TV, and air conditioning. Fall in love with the stylish design and modern conveniences, making your stay truly memorable.
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Grand Deluxe, King Size
1 King Size Bed
300 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
+
More details
Welcome to our Grand Deluxe King Room, a spacious and elegant retreat perfect for your stay. With a comfortable king size bed and modern amenities like a minibar and flat-screen TV, this room offers a relaxing and enjoyable experience for up to 2 adults and 2 children.
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Grand, Harbour View
1 King Size Bed
300 sqft
Private Bathroom
Bathtub
Minibar
Coffee machine
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More details
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Grand, Accessible
1 King Size Bed
300 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
+
More details
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Grand Deluxe, Sea View
1 King Size Bed
300 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
+
More details
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Grand, 2 Double Beds
2 Double Beds
300 sqft
Private Bathroom
Bathtub
Minibar
Coffee machine
+
More details
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Grand Deluxe Suite
1 King Size Bed
605 sqft
Private Bathroom
Bathtub
Minibar
Coffee machine
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More details
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Grand Deluxe Suite, Harbour View
1 King Size Bed
605 sqft
Private Bathroom
Bathtub
Minibar
Coffee machine
+
More details
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Grand Deluxe, Twin
1 Twin Bed
Minibar
Flat-screen TV
Refrigerator
Tea/Coffee maker
x3
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x3
More details
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Grand Deluxe, 2 Single
310 sqft
x4
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x3
More details
Grand Deluxe Twin Room is 312 square feet and includes 2 single beds 80-130 width.
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Twin Room
1 Twin Bed
More details
8.6
3,590 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Linda
9.1
December 2024
Room was average for this type of hotel, however the bed and pillows and breakfast were excellent. The location and proximity to the heart of the City as well as the Weta experience, the All Black experience AND the Sky tower exceeded my expectations. Totally would stay there again and recommend to friends!
Check-in staff was great, however from that point on the staff at the front desk was less then helpful, especially when we had an issue with the room refrigerator. Concierge desk staff were great entire visit and aided us several times. Most importantly keeping safe and returning an item we had accidently left in the room!
Anna
9.1
January 2025
Swimming pool and the Sky Tower is the reason why we always want to stay here and for the 3rd time, it doesnt disappoint. Not to mention the comfy beds and the cozy ambience.
I just find the staff not too friendly compared to the other hotels we've been in Auckland. Smile seems to be an expensive thing for them. Also the glass/windows at the pool area look like they haven't been cleaned in a while as well as everything in our room. If only I had a Glass Cleaner spray and microfabric, it would be satisfying to make it nice and shiny lol. The bar fridge was also struggles to open and the aircon makes an annoying sound! Was about to mention it to the front desk upon checkout but she didnt even bother to ask me how's my stay. Reception people dont really feel welcoming to be honest! Regardless of this, we still enjoyed our stay and actually looking into booking again for Valentines but this time we will stay longer just to have longer time in the pool :)
Ibanez
10
October 2024
the room was absolutely GORGEOUS. The hotel as well had so much atmosphere and culture with the restaurants and breakfast buffet. You really are getting your moneys worth staying here especially if you're looking for that boujee girls weekend kinda experience. When we walked in we were just SHOCKED with the beauty of the hotel it was absolutely beautiful! location is really good too and its easy access for ubers as well HAHAH nah a great place honestly!
just people that were staying there were disruptive in the lobbies and hallways on our floor but thats obviously not the hotels fault haha so nothing bad hotel wise, just people wise haha :)
Dave
10
December 2024
Our stay at The Grand by SkyCity was perfect. We were a family group of 3 adults (parents and grown-up daughter) sharing a twin room with 2 double beds. The room was immaculate with a very smart bathroom with bath and a separate shower. We were on the 18th floor and had a good view of the nearby blocks and the street below. The staff were all friendly and very helpful. Breakfast was delicious with a huge range of hot and cold buffet options. There is one thing that made our stay at The Grand by SkyCity exceptional though and that is the fact that the hotel kindly let us check in to our room at 7.30am when we arrived from the airport, even though the official check in time was 3.00pm. That made a huge difference as we were able to shower and change in your fresh clothes after 30 hours of travel from the UK and we were very grateful.
Nothing. It was perfect.
Lynette
8.2
November 2024
Excellent customer service throughout 👏. Loved the pool, spa, and gym 🏋️♀️. Great breakfast selection at the Terrance restaurant. The location was central and close to everything. Comfortable bed and total blackout room when sleeping and excellent noise canceling. It is well recommended, and I will definitely be returning to stay.
We stayed at the Grand and I found that the toilet space is quite small. Our room wasn't cleaned properly, the floor was dirty, the kettle and cups were dusty, and the room smelt uncleaned. Our room view was of other building roofs, which was a bit sad to see. We know for next time to request a room with actual city views. Everything else was great. Just the cleaning of the room and the view.
Hayley
10
October 2024
Thank you so much to the team for making my birthday weekend one to remember and so special. We had a complimentary room upgrade to a Harbour View room which was amazing. There was 2x small bottles of champagne waiting in the room upon check in and even a birthday card too. It was the best weekend and our first weekend away in 4 years. Staff were friendly and helpful and the room was clean and tidy and bed was super comfy. We had dinner at the Metita restaurant down in the lobby and it was insane, the best food I think I have ever eaten! I can't wait to come back again already :) THANK YOU!
nothing! Everything was amazing :)
Reed
8.2
September 2024
Really friendly and helpful staff. Room was clean and comfortable and refreshed daily by cleaning staff. Right in the heart of the CBD so able to walk every where/get around easily. We had a beautiful view of the city higher up on level 14. Easy check in/out system. Nice gym/pool/sauna facilities.
The elevators were in maintenance which there were signs about apologising for the inconvenience, however with only 2 lifts running and it being a Friday/Saturday the lift waits could be a good 10/15 mins and could get really packed and overloaded when in peak times. Only downfall about this visit tho and I’m sure once the third lift has been fixed it’ll be a lot better.
Zana
8.2
August 2024
Nice, very clean modern rooms. Great city view and handy having chrome cast on the tv. Loved having the bath. The hotel is beautiful. Loved the gym, pool, spa and sauna set up. The location is great as it’s close to Queen street and lots of great dining options. Plus a great view of the Sky Tower from the hotel.
The lifts took a long time as one of them is being upgraded. That wasn’t a big deal but when we went to use the stairs we didn’t realise until we were many floors down that the doors are all locked and you can’t get in even with the key card so we were quite stuck. Luckily we found a staff member who was able to let us back in. This was very frustrating though not being able to use the stairs. Also no guest laundry so we had to use the laundromat across the road. Both machines were faulty and it took ages to get one load complete. The gluten free and dairy free options were extremely limited for in room dining and the buffet breakfast. The buffet breakfast restaurant was stunning but it was disappointing there wasn’t much I could actually eat.
Jonnieb
8.2
October 2024
Enjoyed the stay, starting with a great check in experience, room well presented, clean and comfortable, staff friendly and professional, great facilities across the Sky City complex and a short walk onto Queens Street and some other nice places too. Overall, we worth it for us as we were going to the theatre, only 5 mins walk away and we used one of the restaurants which was nice too.
For the price paid, the rooms are showing some signs of tiredness (scuffs on the paint, loose and bent shelf in our room), but we could overlook this as there was everything we needed, and the team were spot on all the time.
Matalena
9.1
December 2024
We’ve stayed at the Grand multiple times and the staff are always very friendly and polite. Rooms are very clean and room service is quick and prompt. The location is very convenient and practical especially local to restaurants, bars and the casino if that’s your vibe. The ground floor has a spa and dine dining restaurant which is excellent.
My only con about the room we stayed in was that the bathroom door is a swing in door which always hit into the shower door. This was a pain when we used the shower or tried to get out of the bathroom as it always clashed.
Attractions
Auckland Town Hall
0.3miViaduct Harbour
0.3miAuckland Ferry Terminal
0.5miSilo Park
0.7miPonsonby
1miParnell
1.3miMt. Eden
1.9miMt. Victoria Reserve (Takarunga)
2.6miNorth Head Historic Reserve (Maungauika)
3miOne Tree Hill
4miWaitakere Ranges
10.6miKumeu Wine Country
11miPiha Beach
17.8miMuriwai Beach
18.7miManukau Heads Lighthouse
18.7miAttractions
Auckland Town Hall
0.3miViaduct Harbour
0.3miAuckland Ferry Terminal
0.5miSilo Park
0.7miPonsonby
1miParnell
1.3miMt. Eden
1.9miMt. Victoria Reserve (Takarunga)
2.6miNorth Head Historic Reserve (Maungauika)
3miOne Tree Hill
4miWaitakere Ranges
10.6miKumeu Wine Country
11miPiha Beach
17.8miMuriwai Beach
18.7miManukau Heads Lighthouse
18.7miAirports
Auckland International Airport
11.1miMetita
Ambiances
Location
Features
Age restrictions
Availability
Casino
Restaurant
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Steam room
Free spa
Sauna
Air conditioning
Bar
Sun deck
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Upper floors accessible by elevator
Free toiletries
Soundproof
Bathtub
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Wheelchair accessible
Activities
Casino
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Minibar
Restaurant
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
iPod dock
Radio
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Sun deck
Terrace
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness center
Free spa
Indoor swimming pool
Massage
Sauna
Spa facilities
Steam room
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Public parking is available on site (reservation is not needed) and costs NZD 60 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$34 per child per day
3+ years
Extra bed upon request
$34 per person per day
The price in NZD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Mastercard,
Visa,
American Express,
Cash only,
Eftpos,
UnionPay
This property accepts cash.
What are the check-in and check-out times at The Grand by SkyCity?
The designated check-in period at The Grand by SkyCity begins at 03:00 PM. As for check-out, it's before 11:00 AM.
Does The Grand by SkyCity provide parking options?
Yes, The Grand by SkyCity offers on-site parking for guests. The parking is public and available for NZ$60 per day. Reservations are not required.
How much does a stay at The Grand by SkyCity cost?
A stay at The Grand by SkyCity can begin from a rate of $123. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What types of rooms does The Grand by SkyCity offer?
The types of rooms available at The Grand by SkyCity hotel include Grand Deluxe Twin Room, Grand King Room, Grand Deluxe Harbor View Suite, Grand King Room with Harbor View, Grand Deluxe Double Room with Sea View, Grand King Accessible Room, Grand Deluxe King Room, Grand Twin Room, and Grand Deluxe Suite. Smoking is not allowed in any of the rooms. The rooms range in size from 301 sqft to 603 sqft. The rooms can accommodate between 2 to 3 adults and 2 to 3 children, and the beds provided are either double or king size.
Which amenities can guests enjoy at The Grand by SkyCity?
Guests can spend their time at The Grand by SkyCity hotel by making use of its leisure amenities. The hotel features an indoor swimming pool, which is available all year round. The pool is heated, ensuring a comfortable swimming experience. However, please note that there are age restrictions, and only adults are allowed to use the pool.
In addition to the pool, the hotel also offers a steam room, spa, hot tub/Jacuzzi, sauna, and a fitness center. Guests can relax and pamper themselves at the spa facilities, or indulge in a soothing massage.
For those looking for a place to unwind and socialize, the hotel has a bar where they can enjoy a drink or two. The sun deck is also available for guests to relax and soak up the sun.
Overall, guests at The Grand by SkyCity hotel have a variety of leisure amenities to choose from, ensuring a pleasant and enjoyable stay.
Is there a swimming pool at The Grand by SkyCity?
The Grand by SkyCity hotel has an indoor pool. It is available all year round and is heated. However, there are age restrictions, as it is only for adults.
Does The Grand by SkyCity feature its own restaurants?
Yes, The Grand by SkyCity has an on-site restaurant called Metita, which features a modern ambiance.
Which payment methods are supported by The Grand by SkyCity?
The Grand by SkyCity accepts payment in cash, as well as Mastercard, American Express, Visa, Eftpos, and UnionPay.
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