Location Possibility de manger et boire sur place

The hot water of the shower was too long to get warm water

Room was cosy and warm on arrival, nice size space which is unusual for room this price. Breakfast was good value for the money.

Went to breakfast at allocated time, lights were still of , so went to reception. Was told cook would now cook breakfast, went back to dining area no coffee or milk so again to reception to ask for these... lights took 10 mins to be turned on. If you advertise breakfast and ask for a time from guest... area should be set up... I was only one dining. However it was a good breakfast when it arrived.

Nestled in the heart of Rotorua, the AWA Hotel offers a truly unique and memorable experience for its guests. The hotel features breathtaking views, competitive prices, and spacious, well-appointed rooms that are both clean and inviting. The staff goes above and beyond to provide exceptional service, and the facilities are top-notch, including a delightful children's play area. The on-site restaurant and café offer a delectable array of culinary options to suit all tastes. This gem of a hotel is a must-visit for any traveler seeking an unforgettable experience. In a nutshell, one night's stay at AWA Hotel will have you convinced - it simply speaks for itself.

Hope for a better future

Clean modern room and bathroom. Climate control and both beds were very comfortable. Very quiet as there is an extra door that leads to the bedroom, blocking the noise from the hallway. We also had dinner and that was delicious too. We can recommend the Sweet and sour pork and the Black pepper steak! Very affordable even compared to lower rated hotels in the area. There are several massage chairs to let you relax after a long day.

There wasn't anything I didn't like except maybe the automated lift announcing the floor level is a bit loud 🙉

The room and toilet are cleaned. Exceed our expectation. The only problem we have is that the room was warm/hot. Otherwise we recommend AWA hotel. The location is also good since it is very accessible to everything and we can even see the skyline on our window.

The room is too warm/hot despite changing the aircon temperature. We even asked the reception person to come over to checked but still the room is really warm on 17 degrees. We even open the window since its winter but for some reason the room remained warm/hot. -might be something wrong with AC

We recently booked a one-night stay at this hotel for a quick stopover, and it was exactly what we needed. Despite our short stay, we were impressed by the level of service and comfort provided. The check-in process was quick and efficient, allowing us to settle into our room without any hassle. The room itself was clean and comfortable, with all the necessary amenities for a restful night's sleep. Overall, our experience at this hotel was positive. It provided us with a comfortable place to rest for the night, and the staff were friendly and accommodating. If you're looking for a convenient option for a short stay, this hotel is a great choice.

We liked evrything about the hotel. Its very central to the township along with store next door. Room was comfy, beautiful and had alot of spaces. My family really enjoyed there time there and we look forward to stay again in near future.

It was quite at the time we stayed there, we weren't sure if restuarant was open or close had to enquire at reception. They did nothing special during XMAS day but we werent bothered by that as we were out most of the time.

We could not have found a better location. We went for the Zipline and luge and were pretty much on their doorstep. The room was basic but had everything we needed in it. The common area had something for everyone.

The fire alarm. LOL. But admittedly I can attest to it being a very safe Hotel to get out of in the case of a fire. And emergency services were quick on the scene. (for the record there was no fire, just burnt toast).

I really liked the room but the bed was a bit hard.

It is $50 deposit *per night* which they need to be more open about to make sure people are at least prepared about. Currently it does not say per night. The bed was really hard. The small courtyards outside of some rooms are weird and I saw no one use them. The breakfast wasn't great either. Also it is far out of town so bear this in mind when booking - bus is $2.80 but stops before 7pm, and an Uber is around $14 so keep this in mind when booking as well. Failing this you are looking at a 45 minute walk.

The Hotel had just opened for business and although there were unfinished task I was very happy with the Customer service ,Hostess , Restaurant and dairy and liquor store on site, very convenient,Tourist attractions close bye. Loved the lounge and entertainment room, Massage recliners. Sound proof rooms.. I felt very comfortable .The highlight for me was how staff and management made us feel welcome and non judgemental..love the different nationality connection...Awesome, I would recommend staying here . Very reasonable price.

Few minor issues, but as said above Business just re-opened. 1 There was no proper socket wall fitted for the iron that was provided. 2 Air con was not of use or not working, was so hot and costrophobic ish. 3 would be ideal to have a kitchen sink, or to mention in accessories to byo water. 4 on the second night, we noticed linen was very creased. I wouldn't recommend for large families with infants because of the main road close by Would like to see spa pools or a swimming pool in the near future, which I'm sure price would rise. But with the kind staff and Management I would pay more..