Good shower with heated floor and mirror in bathroom. Very spacious. Super comfortable bed. Breakfast was fantastic and dinner very nice. Feeding the local sheep and donkeys!!

Not sound proofed. Can hear people in next room, creaking floorboards as people walk by or use the stairs outside the room. Going a little too far with the markup on alcohol in the restaurant.

Pretty much everything. We took a risk taking young kids on a luxury holiday however it paid off!! Maybe if it wasn’t for covid we might have gone to Fiji but we decided to stay in NZ instead and we had an awesome time. Highly recommend indulging in the 4 bedroom villa! The staff and chef were all amazing. They completely accommodated the children as well without disturbing other guests which I was worried about offering us separate dining on our request! Just loved it and will be back.

Gosh it’s hard to find anything but my young kids would have liked traditional ice cream flavors for dessert as have rather simple pallets (loved the spaghetti though)

This was a repeat visit for us after 6 years. We even had same cottage. The views, service, food and wine are wonderful. A real treat

One of the unique selling points of our last visit was the 4 course dinner with chance for pre dinner canapés with other diners which was a lovely opportunity to chat with other guests making it more of a “ house party “ atmosphere. We missed that element this time

I cannot fault one single thing about this property. It definitely exceeding our expectations! The staff are simply superb and the accommodation and grounds are exceptional. You feel like a guest at someone’s home here. The food is excellent, they know quality and it’s wonderful to see the veggie garden is used so well. The views are spectacular and the location was perfect for us. I was happy to be a couple of kilometers out of the main town. I would return in a heartbeat.

Nothing

Peppers was a perfect setting for our 50th wedding anniversary celebration. Staff, especially the breakfast crew were amazing in helping map our way through local attractions. The premises and our suite were maintained with the highest standard of cleanliness.

Would have liked to stay longer.....but perhaps next time...

The food was amazing at dinner and breakfast. To come home at end of the day to a warm room with the bed turned down and a soap on the bed was a lovely extra touch. The DVD/book room was a nice touch and we watched a movie from the collection one evening.

Nothing

Peppers is a tranquil escape and a beautiful property. The chef did a wonderful job with the food both at breakfast (the best of our tour of 6 weeks) and dinner. The staff are helpful and ensure your stay is comfortable. We truly enjoyed the entire property and exploring the area's thermal features.

N/A Everything was great.

Breakfast was superb Our cottage was extremely well fitted out with views that can’t be beaten. Staff were pleasant The private hot tub on the deck was a bonus.

There were some inconsistencies Dinner one night was exquisite, the next night not so. The room servicing on the first day was impressive but the following day the standard was quite low.

We loved our cottage on the shores of Lake Rotorua. it was spotless, comfortable and had everything we needed. The staff were so efficient and very friendly - they assisted with luggage as there were a few steps. The hot tub on the deck was a great after dinner treat! The views were amazing!

It was perfect.

beautiful lake views, spa and very relaxing. meals were delicious. nice feel in general to this place. generous amounts of towels. showers high pressure.

fluff from laundry on the duvet wasn’t the best but not a big deal. dinner was tasty but plating is average. beds were quite small for your average beds in hotels. most staff friendly.