The 2 bedroom unit we stayed was really a place like a second home. The bed was comfy, you’ve got your own lounge, shower and comfort room. The kitchen facility with your all needed kitchen utensils are ready. There’s a big fridge too. We really enjoyed our stay. The nights were peaceful and of course the thermal baths were amazing. The kids really enjoyed it too. We even saw the Rotorua drone show over the lake. We’re going to come back for sure! Our friends wanted to stay and experience the same thing and we highly recommend your place.

The wifi connection is the only downside. We have our own data but for those who won’t, you hardly can connect,

Price was great. Unit was clean and had everything. Loved the open air hot pool to soak in at the end of the day (liked that it was open until 9pm).

A comfortable couch would be nice, instead of the bench seat. Roading and paths could do with some maintenance/leveling. And perhaps don't promote the lake dig for hot water, was very dirty/messy with broken bench seat, not very appealing to dig and sit in.

The hot spas of varying temperatures were beautiful. I could bring my dog and didn’t need to worry about a dog sitter. Able to cook meals, and it was a decent basic accommodation with everything you need, affordable and in a good location close to the luge, ziplines, paradise valley.

Neighbouring rooms were clearly heard. With one side getting up real early for a sports tournament and the other side getting in late, both making lots of noise, there was no chance of a sleep in or early to bed. That was just the weekend, the weekdays were much better

Booked a room for the night for me, my partner and little sister we thoroughly enjoyed our stay our room had a double bed, bunk and a toilet (which was really small and such a tight space) however our beds were comfy, rooms were clean. Spa pools were a bonus, which we really enjoyed a nice soak early in the morning, wish they stayed open later at night as they close at 9PM. Public amenities were really clean, could do with a little upgrade around the place but overall worth our money and would come back again but probably book a cabin rather than a room just for more comfort.

The toilet in our room was so small, and the floor in the room was really creaky

Parking was good until someone parked in our space. Thermal pools, pools and playground Clean showers and toilet. Alternate toilet by the pool. Basic kitchen facilities were fine.

In winter you would need more bedding for the bunks or advice to bring more. In summer would be extremely hot due to the position of the room there is minimal airflow. Would benefit from cooling system. Fan did not do anything when we arrived and it had been closed up. Locking fly screens on windows would allow you to leave windows open when away. Again it is very stuffy if have to close everything up. Some hooks to dry towels on as need to reuse them. Fridge is so cold it froze everything so needs to be turned down a bit.

Cosy Cottage is on the lake, with hot pools and close to town. It’s clean and fairly comfortable for the money (some people might find the rooms small, but we were ok). The kitchen had everything we needed. The property is well-maintained. 10-15 min walk to town. Convenient stores nearby. My friend and I loved the pools and sitting by the lake at the sunset.

There was no WiFi, although ‘free WiFi’ was listed at the time I booked the room. I noticed they have just updated it to ‘charges apply’ on the site, as there were lots of complaints about that. I’m an avid traveler, and have never encountered this problem. I rely exclusively on wifi when I travel, and this was the very first time I had to get the international package, which was an unplanned expense. In this day and age, it is ridiculous to be charging for wifi. P.S. I think the property would have a higher ranking if it wasn’t for the lack of WiFi.

Cosy Cottage has a little bit of everything! Hot tub, BBQ, lakefront access with hot water beach! We had a 2-bedroom cottage which was really lovely and clean. It was very spacious and had nice kitchen facilities. The location was great- although not walkable to downtown Rotorua, it was only a 5 minute drive from everything. I also appreciated that it felt very safe and quiet.

It gets VERY hot inside there was no A/C. It was really difficult to sleep, even with opening windows and doors and trying to cool it down once it got dark. There is only 1 fan, and it is mounted in the living room. It would be much better if each bedroom had a fan.

loved the hot pools and wanted to swim later into the night but couldn't because of the closing time. Love the option of the hangi pit - next time we will come organised to use this. Love to be able to go the lake and feel the water and sand - this was awesome! To be able to include another person to our room at such short notice and be accommodated. Loved that! Check in was quick, information given was clear, map was very helpful - even highlighted to our room, where to park, where the amenities were - very good check in!

The bed were too soft for our liking, but you can never get the bed right - it was only for one night and it was ok. check in email information came at 530am the same morning we were going to check in and I didnt pick the email up until I was at the front desk (because we were busy all day), so didnt know to park out the front on the road, and then walk into the office. Would of been nice to get at least 42 hours notice of this - as the being told off at the desk, wouldnt of been the 'welcoming' of our stay. Lucky it didn't put a damper on our stay - but, would've of like to get the heads up early to avoid that embarrassment.

It was lovely and clean. The grounds were tidy and accessible. The steam area was awesome. We steamed some food for dinner. Cooked well and fell off the bone. The hot pools were great. One was very hot and the other was reasonably warm.

The walk to the lake - the pathway was pretty rough for my mom who is disabled. She really struggled. Although having said that, I don’t think it was part of Cozy Cottage land so perhaps not within their rights to maintain it.

Pool was great for our children, hot pool was not as hot as expected so again very good for our children, room was very good value for money and location meant we could do many activities in one day and come back to give younger one a nap and reset for next activity. Hangi cooker was a fun experience for the children and tasted delicious, other campers were good company and we made some Friends.

We wished we were on the bottom room in front of playground. Really nothing to complain about because all facilities were close anyway just meant walking down the stairs