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$114113-119 Lake Road, Rotorua, 3010, New Zealand
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+1-833-728-2041853 reviews
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Outdoor swimming pool
Free Private Parking
Free wifi
Water sports facilities on site
Free spa
Air conditioning
Sun deck
Tour desk
Welcome to the Cleveland Thermal Motel, your cozy retreat in the heart of Rotorua, New Zealand! Nestled just 0.8mi from the vibrant city center, our 3-star haven provides an ideal base for exploring the unique surroundings. At an unbeatable price starting from just $114 a night, you can experience the best of both relaxation and adventure without breaking the bank.
Our delightful motel is packed with amenities that promise to keep your spirits highs and your worries low. Dive into our sparkling outdoor swimming pool, bask on the sun deck, or enjoy a rejuvenating session in our hot spring bath—all complimentary for our guests! Plus, our free WiFi and private parking make it easy to stay connected and hassle-free during your stay. With free water sports facilities and a tour desk available, you’ll have no shortage of activities to keep you entertained, whether it’s horseback riding, golfing, or simply lounging in our picturesque garden.
Guests rave about their experiences at Cleveland Thermal Motel, with 853 glowing reviews highlighting our friendly service and clean, comfortable rooms. Each non-smoking room comes with air conditioning, a kitchenette, and a private entrance, perfect for families or adventurous solo travelers. So pack your bags and get ready to create unforgettable memories in Rotorua—your adventure awaits at the Cleveland Thermal Motel!
At Cleveland Thermal Motel, your adventures go beyond the confines of our cozy rooms. Step outside to our sparkling outdoor pool, exclusively for adults, where you can lounge and soak up the sun, cocktail in hand! Embrace the charming ambiance of the sun deck, where laughter fills the air and conversation flows freely. Feel the warmth of the hot spring bath as soothing waters melt your worries away—it's the perfect spot to unwind after a day of exploring Rotorua's incredible attractions.
When it comes to connecting with nature, our beautiful garden isn’t just a pretty spot—it's a delightful space for a picnic or a lazy afternoon reading your favorite book under the shade. Guests can easily dive into a world of excitement with our free water sports facilities or get in touch with our friendly tour desk staff. Whether you crave the thrill of horseback riding, the challenge of a nearby golf course, or simply a leisurely stroll through the lush landscapes of Rotorua, our dedicated team is at your service to help you plan the perfect day.
As the sun sets and your day comes to a close, the Cleveland Thermal Motel not only has your accommodation covered but also promises to keep you entertained. With a range of room types tailored to any group size, from serene studios to expansive family apartments, you’ll find the perfect haven to retreat to after a day of adventure. Come join the legions of satisfied guests who have enjoyed our friendly service and comfortable lodgings, and start writing your own unforgettable story at the Cleveland Thermal Motel!
Closest airports
Rotorua Airport
4.4miTauranga Airport
31.6miWhakatane Airport
39.3miTaupo Airport
43.1miHamilton International Airport
52.7miOutdoor swimming pool
Free Private Parking
Free wifi
Water sports facilities on site
Free spa
Air conditioning
Sun deck
Tour desk
Private entrance
Parking On Site
Hot spring bath
Kitchen
Non-smoking rooms
Patio
Kitchenware
Kitchenette
Playground
Picnic area
Garden
Extra long beds (> 6.5 ft)
Free toiletries
Show 7 photos
Apartment, 2 Bedroom
2 Queen Size Beds
2 Twin Beds
540 sqft
Kitchen
Private Bathroom
Kitchenware
Private entrance
x10
+
x6
More details
Welcome to our Two-Bedroom Apartment, a spacious and comfortable retreat boasting a well-equipped kitchen, private bathroom, and a cozy sitting area. With two twin beds and two queen-size beds, this apartment is perfect for a group of six adults looking for a home away from home.
Show 7 photos
Family Apartment, 2 Bedroom
2 Sofa Beds
2 Twin Beds
2 Queen Size Beds
570 sqft
Kitchen
Private Bathroom
Kitchenware
Private entrance
+
More details
This apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen has a refrigerator, kitchenware, an oven and a microwave. A seating area with a flat-screen TV, air conditioning and a patio are available in this apartment. The unit has 6 beds.
Show 7 photos
Apartment, 2 Bedroom, Pool View
1 Double Bed
2 Twin Beds
540 sqft
Kitchen
Private Bathroom
Kitchenware
Private entrance
x10
+
x6
More details
Indulge in a spacious and modern two-bedroom apartment, overlooking the pool with a vibrant patio, featuring a kitchen, private bathroom, flat-screen TV, and comfortable beds for four adults. Enjoy the tranquility of a smoke-free environment with convenient amenities like air conditioning and free toiletries provided.
Show 14 photos
Apartment, 3 Bedroom
1 Bunk Bed
2 Queen Size Beds
970 sqft
Kitchen
Private Bathroom
Kitchenware
Private entrance
x10
+
x6
More details
Welcome to our spacious and stylish Three-Bedroom Apartment! With a generous size of 969 sqft and accommodations for up to 7 adults, this beautiful apartment features comfortable beds, a fully equipped kitchen, a private bathroom, and a lovely patio area. Enjoy modern amenities like a flat-screen TV, air conditioning, and free toiletries, making your stay even more enjoyable.
Show 2 photos
Studio Apartment
1 Twin Bed
1 Queen Size Bed
325 sqft
Private Bathroom
Kitchenette
Kitchenware
Private entrance
+
More details
Welcome to our cozy Studio Apartment! This spacious 323 sqft apartment offers a private bathroom, kitchenette, and a comfortable Queen size bed, perfect for a relaxing stay. Enjoy the convenience of a flat-screen TV, microwave, and patio, and experience true comfort with air conditioning and extra long beds.
Apartment, 1 Bedroom
2 Twin Beds
1 Queen Size Bed
420 sqft
Private Bathroom
Kitchenette
Kitchenware
Private entrance
x10
+
x6
More details
This apartment has 1 queen bed and 1 single bed in the bedroom. The living area has a 2 seater sofa and 1 single bed. Kitchen has a fridge/freezer, cook top, microwave, toaster and a dining table with 4 chairs.
Family Apartment, 1 Bedroom
3 Twin Beds
1 Queen Size Bed
420 sqft
Private Bathroom
Kitchenette
Kitchenware
Private entrance
+
More details
Meals can be prepared in the kitchenette, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The family room offers air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 4 beds.
Show 4 photos
Deluxe Studio, Twin
325 sqft
Kitchenette
Microwave
Flat-screen TV
Refrigerator
+
More details
The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. A seating area with a flat-screen TV, a dining area and a patio are featured in this apartment. The unit offers 2 beds.
Show 7 photos
Family, 2 Bedroom
More details
Show 4 photos
Deluxe Studio
x5
+
x3
More details
Studio Deluxe
Show 4 photos
Suite, 2 Bedroom, Pool View
More details
Family
More details
8
853 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇳🇿
Bonnie
8.2
July 2023
Comfortable rooms, warm and cozy with lovely beds. Great trampoline and play area for the kids, and amazing huge heated pool for everyone to use. Nice hot mineral pools for the grownups. Good location, walking distance from city centre, restaurants and park walks with geothermal activity and Saturday market.
They had missed a few things on the room clean before we arrived. As with many motels they want to help with the environment by not washing towels every day unless you leave them on the bathroom floor. It would be great to see these places demonstrating this in other ways too, by introducing composting and finding alternatives to the single use individual plastic coffee/tea/soap packaging.
🇳🇿
Stephen
8.2
January 2023
Good location and facilities
The cleanliness was appalling when we arrived toilet was disgusting had to clean ourselves as well as the basin. Dust everywhere. Looked like they used a broom to sweep the floor instead of vacuuming it. After day 2 only towels were changed no replacement of sugar, tea bags . No clean dish cloths or tea towels . And again nothing cleaned. Why do you have a sign on the window service required?????? When nothing has been done to a suitable standard. We pay good money to stay and got nothing. We have been staying at Cleveland motel for over 20 years with our sports teams as well as family vacations and have never come across this.
🇳🇿
Waimanawa
8.2
January 2023
location was amazing, the heated pool was beautiful.
a little noisy but didn’t bother us too much
🇬🇧
Freya
9.1
January 2023
Great place with really friendly staff. We got confused about our door and how to lock it, walked right over to the reception with help straight away. Beds were really comfy, bathroom was newly done with a lovely shower. You got a massive room with an aircon which was excellent, TV (not smart so bring HDMI cable if needed), great amount of space and nice and quiet.
There were a few stains to pillows/bedsheets but it was on beds that we weren't using as there was only two of us. There was also no oven in the kitchen which was disappointing as the reason for booking this motel was for the private kitchen. Unfortunately, we did our food shop prior to entering the accommodation so we didn't see we would be without an oven so keep that noted. Other kitchen facilities were great.
🇳🇿
Anne
9.1
October 2022
Great place for a family to stay - Outdoor warm pool and covered hotter mineral pools were a real bonus. Although it's on a busy road the family units are well set back from the road and we were not bothered by any traffic noise. Plenty of parking right outside the unit. Units although older in style were warm and fresh and clean and comfortable. (We came in winter). Staff were helpful and friendly.
The TV was overly complicated to get to work. Every time I tried to change the channel it would revert to wi-fi home screen and I had to turn the TV off and back on to be able to see the channel I wanted. The beds had these very soft mattresses - memory foam I think. I'm used to a firm bed, so wasn't comfortable, but for some people I guess the memory foam mattresses would be a real bonus.
🇳🇿
Meenal
8.2
February 2023
The location and the pools were the best part of our stay. The rooms were okay, bathroom up to date and modern. The beds were comfortable and the perfect height. The lady at front desk was lovely and friendly, as well as the handyman. We loved the stay and being able to use the pool, which was clean and well kept.
On our first night we were sitting outside and had laughed loudly- it was not intentional and we just did not realise how the sound could carry, the owner? (male) came over and in a very disrespectful manner told us off, we apologised straight away although he did not listen and repeatedly named how old we were being when we kept on saying sorry and we’re moving inside now. this was our first friends trip away. We would not have minded being told to keep the noise down in a conversational manner, maybe for the future if people are going as a group be mindful that there is to be no noise after 10am.
🇳🇿
Natalee
9.1
November 2022
Unit was clean and spacious with beds that you could sink into and sleep like a snug bug. Shower was hot and refreshing with brilliant pressure.. Loved the mineral pools and the mural wall art especially of the pink terraces the fairy lights make it magical at night. Availability of a bbq, laundry facilities and communal kitchen was a welcome addition. Close proximity to the town centre and thermal park. Motel photos don't do the place justice or reflect it's true brilliance. Motel is a clear example of "not judging a book by its cover"
Laundry facilities. If you you are willing to pay for a service you should be allowed to do so without feeling bad about it. We wanted to wash and dry our mamas clothes before heading back home when I asked for coins for the dryer because the first round didn't quite dry them I was advised to hang them out. Rather than use the dryer again. I had to get my partner to ask them for more coins so we could finish off drying her clothes.
🇺🇸
Michael
8.2
January 2023
This motel was clean and comfortable, but could use a bit updating. For the price, however, it was an excellent choice. The center city was a 30 min walk which generally did. taking one’s vehicle into the town for shopping/lunch/dinner is very easy as there is lots of parking available. The on-site hot spring spa was a bonus and very enjoyable.
it could use some updating.
🇳🇿
Kristal
10
May 2023
Met by the most lovely warm welcoming gentleman, was delightful and gave us an upgrade and unexpected little chocolates, He also allowed us to keep our hunting dogs in the truck onsite, lucky they are good dogs and don't bark. It's the little thoughtful things that count. Great facilities, very comfy beds & pillows. Love that the pools is heated and open until 10pm. All in all an awesome stay and we plan to make this our go to when staying in Rotorua.
🇳🇿
Adelle
8.2
April 2022
Loved the outdoor pool, nice and warm for an evening swim during Easter weekend. Our kitchen and bathroom was pretty new, and the beds were comfy so it worked out well for our little family. And our youngest loved the trampoline and swings that were available. Location is good, pretty centred to everything. Would definitely stay here again.
Probably staff should do an inventory check of the room before next guests arrive (unless they just missed ours), as there was half a toilet roll on the holder and no spares and there was no iron, though it didn't bother us. As they serviced it the next day and we didn't realise there was no iron until the last day anyway, which isn't a biggie.
Attractions
Te Pā Tū (Tamaki Māori Village)
0.9miSulphur Point
1.1miGovernment Gardens Rotorua
1.1miBlue Baths
1.1miRotorua Museum (Te Whare Taonga o Te Arawa)
1.2miPolynesian Spa
1.2miVelocity Valley
3.5miRedwoods Forest Whakarewarewa
6.1miLake Okareka
6.5miLake Tikitapu (Blue Lake)
6.6miLake Rotokakahi (Green Lake)
7.6miWaimangu Volcanic Valley
13.5miMt. Tarawera
16miLady Knox Geyser
17.1miWai-O-Tapu Thermal Wonderland
17.2miAttractions
Te Pā Tū (Tamaki Māori Village)
0.9miSulphur Point
1.1miGovernment Gardens Rotorua
1.1miBlue Baths
1.1miRotorua Museum (Te Whare Taonga o Te Arawa)
1.2miPolynesian Spa
1.2miVelocity Valley
3.5miRedwoods Forest Whakarewarewa
6.1miLake Okareka
6.5miLake Tikitapu (Blue Lake)
6.6miLake Rotokakahi (Green Lake)
7.6miWaimangu Volcanic Valley
13.5miMt. Tarawera
16miLady Knox Geyser
17.1miWai-O-Tapu Thermal Wonderland
17.2miAirports
Rotorua Airport
4.4miTauranga Airport
31.6miWhakatane Airport
39.3miTaupo Airport
43.1miHamilton International Airport
52.7miLocation
Age restrictions
Outdoor swimming pool
Free Private Parking
Free wifi
Water sports facilities on site
Free spa
Air conditioning
Sun deck
Tour desk
Private entrance
Parking On Site
Hot spring bath
Kitchen
Non-smoking rooms
Patio
Kitchenware
Kitchenette
Playground
Picnic area
Garden
Extra long beds (> 6.5 ft)
Free toiletries
Accessibility
Entire unit located on ground floor
Activities
Bowling
Canoeing
Cycling
Fishing
Golf course
Hiking
Horseback riding
Mini golf
Water sports facilities on site
Bathroom
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Business Facilities
Fax/Photocopying
Cleaning Services
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Baby safety gates
Outdoor play equipment for kids
Playground
Food & Drink
Breakfast in the room
Packed lunches
Front Desk Services
Baggage storage
Express check-in/out
Private check-in/out
Tour desk
General
Air conditioning
Carpeted
Family rooms
Heating
Non-smoking rooms
Private entrance
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Kitchen
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Shared kitchen
Stovetop
Toaster
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
TV
Outdoors
BBQ facilities
Garden
Outdoor furniture
Patio
Picnic area
Sun deck
Parking
Free Private Parking
Parking On Site
Safety & security
Key access
Smoke alarms
Safety features
Air purifiers
Spa
Free spa
Hot spring bath
Outdoor swimming pool
View
Pool view
From 14:00
Until 20:00
Guests are required to show a photo identification and credit card upon check-in
Until 10:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
The entrance to the property is closed between 22:00 and 06:00
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Cot upon request
bed.cribPrice
The price in NZD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
American Express,
Mastercard,
Visa,
Cash only,
Eftpos
This property accepts cash.
At what times are check-in and check-out at Cleveland Thermal Motel?
Planning your stay at Cleveland Thermal Motel? The room will be ready for you between 02:00 PM and 08:00 PM. However, departures are set at 10:00 AM.
Is free parking available at Cleveland Thermal Motel?
Yes, there is ample free private parking available on site at the Cleveland Thermal Motel. No parking reservations are required.
What's the nightly rate at Cleveland Thermal Motel?
Cleveland Thermal Motel has a starting price of $114 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.
Which room categories can I book at Cleveland Thermal Motel?
The Cleveland Thermal Motel offers a variety of room types including two-bedroom apartments, deluxe studios, one-bedroom apartments, three-bedroom apartments, and family apartments. All rooms are non-smoking and have different occupancy capacities ranging from 3 to 8 adults. Bed sizes vary and include twin beds, queen-size beds, bunk beds, and sofa beds. Room sizes range from 323 to 969 sqft.
What activities does Cleveland Thermal Motel offer?
At Cleveland Thermal Motel, guests can make the most of their leisure time by enjoying the various amenities available. One of the highlighted features is the outdoor swimming pool, which provides a refreshing and relaxing experience for adults. In addition to the pool, guests can also indulge in various water sports activities as the hotel conveniently offers water sports facilities on-site. For those seeking further relaxation, the spa at the hotel provides a range of services to help guests unwind and rejuvenate. For the sport enthusiasts, there is a golf course and mini golf available on the premises. Guests can also take advantage of the hot spring bath and sun deck to further enhance their leisure time. Other amenities include horseback riding, bowling, cycling, hiking, canoeing, playground, fishing, and BBQ facilities, offering a variety of options for guests to spend their time and make the most of their stay at the hotel.
Can guests use a pool at Cleveland Thermal Motel?
Cleveland Thermal Motel has one pool available. The pool is located outdoors. It is restricted to adults only.
Which payment methods are supported by Cleveland Thermal Motel?
Cleveland Thermal Motel supports the payment methods of cash, Mastercard, Visa, American Express, and Eftpos.
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