Kerry-Anne was absolutely amazing, what a credit to the Motor Inn, warm, inviting, friendly and so bubbly. The room itself was great, light, clean, and large and done the job. The cleaning staff were absolutely amazing also, and loved the little gesture of chocolate when room was serviced. Kitchen had everything also.

If I could critique anything visually it was the kitchen window (but it makes sense for accessibility given it's height and over the sink), the pipe for air-conditioning unit, and my OCD went a little crazy on the uneven light fixtures and power points.

Such a lovely place the photos dot do it justice! The staff were lovely, and the owner was super friendly. It had everything you needed from cooking facilities comfy beds, and we had a out door area with a picnic table. The fridge is a great size, not a little one like most motels. Also the services daily eith the chocolates left behind were a lovely treat. The pool was cold and will be great if you're visiting in the summer, though we still jumped in! :) We will be visiting again.

The bed was exceptionally comfortable. The shower lovely and warm with a good flow. The supplies were regularly topped up. Although the motel was close to the road. I never had any problem sleeping.

My only issue was with the heating. There was a smallish heat pump in the lounge which was open plan. Many nights I had to put a blanket over me while I watched TV. Oh and being older I found the couch a bit low

Location excellent night before surgery at Grace Hospital. Friendly welcome at reception. Plenty of space in 1 bedroom motel unit. Very comfortable and large bed. Complimentary biscuits a nice treat. Unit was very clean. No stairs was a bonus

Not much milk provided for tea/coffee. Although motel unit has recently been refurbished, it still shows signs of its age eg windows, doors, bathroom, outdoor space. Shower water pressure only average. Cost seemed a little high at $259 per night for a couple, maybe the large space provided could justify that?

We came to see England against New Zealand test cricket. The accommodation was great and the room had everything we needed - Kerry Anne even gave us extra towels to sit on at the cricket ground ! The room was kept clean and we had regular housekeeping - the girls were great! Swimming pool was a great addition and was kept clean throughout our stay Would definitely recommend staying here to anyone

Nothing we had everything we needed

Nice standard of accommodation. Comfy bed. Friendly proprietor. Good double glazing from busy road nouse. Air con worked effectively for hot nights.

The access to motel is a bit tricky on a busy road. Shower over bath not ideal for older guests Quite expensive but booked last minute due to family emergency.

Oh i loved everything about Ambassador the warm welcoming of us there was so overwhelmed. The beds are so comfortable i loved how they got the stove for cooking 🥰. Oh and we got clean towels every single day 😍😍 I will definitely stay here again HIGHLY RECOMMENDED

None

Location was good

We had booked for three nights, but because of the cyclone, we felt safer to head for home in Wellington after only two nights. Very disappointed we were not able to get a refund for the third night. They did offer to try to onsell the room and reimburse us. However I feel that the circumstances were not of our making, we would have liked to receive some reimbursement.

Nil

Its all good the staff are very friendly and the unit was very clean and i was out for dinner with friends so really slept and woke up packed and left not much to add the shower was good water pressure was ok could have been stronger. But i am picking really to be fair...,

Received a very friendly welcome on arrival. Advised about the rear exit from the property, meaning we didn't have to try and cross the busy 15th Avenue when leaving the property. Grateful to the cleaning staff who handed in my tablet that I had accidentally left on the bed. We were still in Tauranga at the time so I was able to return to pick it up.

Bed only had the sheet and duvet. No electric blanket? I like a bit more weight so I was a little bit cold. My husband checked the cupboard but didn't see any extra blankets? I'm sure blankets would have been provided if asked for.