We were in Room 4... on the corner with lots of big windows, sun pouring in and a nice outlook with a small table and 2 chairs. Good shower pressure but somewhere to put shampoo/soap etc would be great. Good supply of coffee/tea/sugar/milk. Very spacious room.

King-size bed was actually 2 beds side by side. Found ourselves rolling into the middle. No fault of the hotel, however, the boom boom music coming from a nearby Club was annoying. Fortunately, it stopped at 11pm.

I was looking for a cheap accommodation option close to where my husband was starting a work project & the Masonic lodge was so much cheaper than anywhere else and did not cost much more than staying at a motor-camp & so I was not expecting much at all. I was totally surprised to have a king-sized bed, a great bathroom, tv, good free Wi-Fi and a great host all for a ridiculously low price - this is great value for money.

Nuthin at all

Spacious rooms and comfortable beds. Shower was wonderful Raewyn your cleaning lady a lovely friendly person and was most helpful. Thankyou Raewyn.

We were told when checking in that there would be Karaoke in the Public bar that Saturday evening. It turned out the bar was directly below our bedroom. We could not get to sleep because of the loud music until 11.15 pm when the session ended. When checking in we should have been told about possible noise and offered an alternative room. Disappointing as this is the fourth time we have stayed over past eight or so years and in past all has been perfect.

Kay, is the best! The food is on point and right on the premises, it was delish. The beds and shower...just awesome! Clean and comfy room. Camera's are positioned up and down the street. I wouldn't know if it was noisy from the local pub or street, after a good meal and hot shower, I hit pillow island...and was out like a light.

N/A

Ideal location, quiet, spacious rooms, bed was so comfy. Check in great with helpful wahine informing us of directions how to access after hours. Tea, coffee etc in room, lovely shower & nice products to use.

We stayed Saturday night and couldn't get breakfast next morning which was okay as we went and found a cafe open.

Our room was clean and very comfortable with everything we needed , the young lady that greeted us on our arrival was super friendly and helpful 👍

No balcony or outside access from room

Not much in the town to see. The hotel turned out to be much better than anticipated. Modern rooms, comfortable king-sized bed, exceptionally clean, and a great assistant manger!

No lift to carry luggage to the second floor - the only negative.

We really enjoyed being located so close to grocery store and takeaways. It was also super close to New Plymouth, so easy to cruise into New Plymouth for the day and come back to the hotel in the evening.

We could hear the neighboring room a few times, including snoring during the night. Not sure there is anything that can be done to resolve this, but the first night was perfect (as we had no neighboring guests).

Everything was amazing, friendly staff, room was very clean and inviting. Comfy bed and loved the air conditioning.

Only had one issue the jug in the room didn't work. Not sure if was the wall plug or the jug itself. But no hit chocolate for me.

From the time we arrived at the Hotel Manager greeted us in a warm and welcoming manner which was much appreciated after traveling such a long way. The room was better than the pictures on there website so it was a definite bonus. I would highly recommend this Hotel to other travelers for it's price, location, awesome service and clean spacious rooms 👌 😀

There was nothing about the place that I didn't like.