The hotel was very clean, the whole day the cleaning staff was in charge. The best thing about the hotel was the view and the location of the hotel. But also the possibility to eat during the day at the hotel was very good. The Spa had a very beautiful view above the mountains and everything you need for a day at the Spa.

Everything was perfectly clean.

Amazing breakfast and the spa was spectacular. Rooms were very comfortable with amazing view of the slopes. I stayed there in the summer. Validation for the toll road was easy and loved the option of free parking 200 meters down the road.

I thought the Spa was included in the stay of the hotel. That wasn't very clear on the website. It would have been nice to know.

Absolutely gorgeous. As a couple of architects, we were thrilled to stay in this lovely facility. Great views, impressive dining and gathering spaces, attention to design details, and comfortable bedding made our stay perfect.

As with many of our hotels, we needed wash cloths, bath floor towels (for safety), and a ledge in the shower to shave and wash feet.

Ski right from the hotel and a lift to bring you right back. Nice bar area and good breakfast. Rooms are very nice and comfortable.

Not a huge amount of variety in the restaurant and unless driving its difficult to get anywhere else

The spa was amazing! We stayed for the entire four hours and didn't want to leave.

Sugar and spoons were missing from our room for coffee.

Special treatment for hund. Flott rom!

Almost everything!

Nothing!

Good location, nice view, direct access to the ski slopes from the hotel.

The price is too high for the service offered. Special attention should be paid to the restaurant. Lack of staff in the kitchen, we waited an hour for our order. A small selection of food.

The restaurant food and staff was appalling. The hot option food at breakfast was served stone cold and the staff weren’t bothered at all . They were ignorant and rude . the bar were excellent by the way.

Stayed 2 nights end of April and I understand it was the end of the season (staff reminded me that a good 10 times but is it really my problem as a guest…?) but the service of this hotel is simply not on par to the amenities which are first class. Example:

• Hotel was completely understaffed, everything took forever from F&B to Spa. Example to book a massage, the staff advised me to it by myself online (what?). • SPA is not included for hotel guest, again something unseen in the 50+ countries I visited. • There was construction work all over the hotel, despite the hotel still being pretty full. Couldn’t they wait an extra week to start renovation when the season would have been over…? • We arrived at 23pm and couldn’t get any food, not even room service. • Hotel offers no shuttle service (unseen for me in the Alps) and wouldn’t even call taxi for me. Hemsedal is very hard to move around and the hotel is at the top of the village with a bus coming once every 2 hours. When I called to ask for taxi, the staff answer was “we are not a taxi service company, you have to call yourself”. Excuse me? • Rooms are also not as modern as the rest of the hotel, in particular the bathrooms. • Finally the staff doesn’t answer on booking.com, which is never ideal.