Amazing hotel, definitely the best "bang for the buck" in Arequipa. Reminds me of old Cataratas in Foz do Iguaçu before the Belmond purchase: a distinguished hotel, a bit off the main area, with history, colonial décor, spacious rooms and a pink palette. Amazing beds, amazing bathroom and very courteous staff. The restaurant was also really good, and the alpacas roaming the backyard were a nice touch. We had only one (not so minor) inconvenience when at 3:00am another guest decided to take phone calls at the corridor just out of our room with his ringtone set to loud. However, hotel management dealt with the situation admirably and I have no further complaints about it.

Location could be better as it is a little bit far from the Plaza de Armas and the hotel's immediate surroundings don't strike the guest as very safe for walking -- neither in the sense of criminality nor pedestrian safety at crossings. Beware of rooms with no AC. If missing, hotel with change rooms upon request though. P.S.: about the town (not the hotel), please note that there's really not so much to do in Arequipa if you're not into trekking. So the hotel really was the best thing about our visit, together with the cuy at Zingaro in Calle San Francisco.

The bed was comfortable, and although the rooms are not soundproof, the hotel is surrounded by a large park, so it is relatively quiet. The decoration of the hotel is very tasteful, and for being an older property, it is well maintained. A special mention to the staff: they made it a truly unique and enjoyable experience. When we had a problem with the water in the bathroom, they promptly sent a person to fix it. When we asked to change the shampoo and soap devices, they did it as soon as possible. We asked for extra complimentary bottled water and they provided that. We wanted to use the jacuzzi of the hotel, but because of maintenance, they offered us to use the jacuzzi in a suite. Due to a delay with the availability of the suite, they offered complimentary room service and let us stay as much as we wanted in that suite.

The main pool is cold and the small one is warm at best. Aside from that, everything was perfect.

Very comfortable 5-star hotel. The room was spacious and the king-size bed very comfortable. Location is good, if you don't walking several blocks to reach the main attractions. Breakfast was excellent, with some GF and DF options. And the staff was very helpful. A plus is the large and secure parking lot.

The menu at the restaurant has the typical choices of a 5-star hotel. Overly sophisticated, but with few options, all rather expensive. Not good if you have sensitivities problems. Try to dine at the bar if you want some sandwiches options. There are several better restaurants downtown.

Reception very helpful (Fiorella) was very understanding with my needs, bell boys were helpful and attentive, Breakfast was good and prepared good eggs for me, good internet, nice room looking to gardens and I can hear birds from it, good grounds which I took an joyful stroll. Nice pool. I really like this hotel.

It's a little far from the Colonial Centre, but you can take.a taxi or walk. If your room is facing the street can be noisy and dusty. Working tables in waiting room which can be noisy.

We loved all the amenities - pool, playground, alpacas, and lots of space.

The breakfast food was warm at best. The jacuzzi was not hot. There isn’t an elevator and most rooms were on the second floor - if mobility issues it’s a challenge as there are a lot of stairs. The rooms were warm. Even adjusting the thermostat it didn’t get below a stuffy 70 the entire stay. You get one bottle of water as a “welcome” but you’re on your own after that, or you can pay inflated prices for a small bottle of water.

The hotel was located in a very quiet area. The grounds were beautiful and very well maintained. I loved sitting outside of the restaurant for breakast. The breakfast selection was very good and the service excellent. All staff provided exceptional service. The hotel itself is very beautiful and well appointed.

The free wifi was a bit slow to use for work and it is important to note that although there were only 2 floors, if you have trouble with taking your luggage up the stairs then ask the staff to help you.

Everything about our experience was perfect from the moment we were greeted at the front door and checked in. All of the staff were caring, professional and helpful and they went above and beyond to help us. The room was very comfortable, with a lovely view of the grounds and gardens. Breakfast was amazing!

Costa Del Sol is a classy 4* property; well managed, well trained staff, excellent location within walking distance of central Arequipa. My go-to place to stay in the white city! Rooms are very comfortable, well insulated (sound + temperature) and clean. Great buffet breakfast too! Delightful gardens with pool, made better by Juanita the Galapagos Tortoise who is older than the hotel (>80 years).

The footballers from Lima who should stay somewhere cheaper!

Staff were friendly and helpful, hotel decor was great, the room was spacious and clean and the breakfast was good. The staff serving in the bar and at breakfast were attentive. The Alpacas and Giant Tortoises in the gardens were great to see. Would definitely recommend this hotel.

A niggle really, but a complimentary bottle of water each per day would have been nice, especially as there were no shops local to the hotel.

Recepción team, breakfast team ,concierge team and housekeeping team was wonderful . Specially a young lady from venezuela and Victor that works at restaurant .

The beds are very painful , we were 6 on my reservation and all agree with this , time to change beds .