Even before we arrived, the staff helped so much online with booking tours. On arrival at the hotel, we noticed how clean it was - exceptionally clean, the staff were so friendly and helpful. Our room was spacious and very clean. The breakfast (included in the price) was great and fresh, lots of options. We had dinner in the hotel for 1 evening and again the staff were very attentive and the food was lovely. Would definitely recommend and will be going back.

Not the hotel fault - but there were a crowd of "elderly" men staying and they were extremely drunk and very loud most days/nights. The hotel staff did their best at keeping them quiet, but could see it was a hard job! Apart from that, couldn't fault anything.

The hotel is fabulous, rooms decent size, very clean fresh towels every day, complimentary waters each day with tea and coffee also. Nice touch was that you could take an apple from the reception/bar too which was also help yourself! The staff were so friendly and helpful! Hotel location was only a short 10 minute walk to the main square and close to transport links and a corner convenance shop. Shower was good with a heated towel rack in the bathroom which again was a nice added touch. Fridge available in the room also. Iron and ironing board available when asked at reception which the staff kindly brought to our room and we were able to keep for the duration of our stay. Would 100% stay at this hotel again we had such a pleasant stay here! Thank you!

If i am being really picky, there is only one pillow which was fine for me however my partner struggled to sleep with, after the first night he asked at the reception for an extra pillow which he received without problem. Brilliant service!

The location to the Old Town and the Market Square was brilliant, less than 10 minute walk. The room very good, warm, clean and comfortable. Complimentary water replenished daily was a nice touch too. Good food and drink in the restaurant, both at breakfast and dinner. The staff were a credit to the hotel. They were friendly, efficient, knowledgeable and helpful. Nothing was too much trouble.

Two small gripes. One that we were in building B so had to go outside to get to restaurant and reception, luckily the weather was dry. Two there was no milk for the tea and coffee in the room.

Great location, short walk to central square, great communication both before and during our stay, requested rooms close to each other which was great. Breakfast was really good, something for everyone. Bar staff really friendly and great value drinks/ cocktails We had to leave early on a trip one morning and got a packed breakfast at 6 am.

Ideally located just outside city centre. Just off the main road so noise from frequent trams did not affect us. Breakfast was very good with hot dishes, and choice of cereals, cheeses, ham, fruit, and cakes. Airconditioner was effective and silent. The city itself is splendid with lots of restaurants and good shops.

I would have preferred a larger pillow and sheets instead of quilt given the warm temperature.

Very nice breakfast options. Desk and restaurant staff were very friendly and helpful. The room was clean and comfortable. Location was walkable to Old Town and near public transportation. Convenience store nearby was a plus.

No dresser or drawers-we used the nightstands for most of our clothes. No light in the closet. Room safe on the floor of the closet was hard to get at, especially with no lighting in the closet. Have to use smartphone flashlight and sit on the floor to access. The desk was wobbly. Restaurant only open for breakfast buffet; not open for lunch or dinner.

Location was excellent being just a few minutes walk from the main square. Staff were very obliging when we asked for an early breakfast due to an early start. Plenty of choices for breakfast including bacon, eggs, etc, cereal, fruits, yogurt, cold meats and cheeses and for the price paid, it really was excellent value for money and I would stay there again.

Nothing really, rooms weren’t massive but we weren’t there for the room and it was more than comfortable and very clean.

The hotel is an easy ten minute walk from the main historic city centre. The hotel is spotless, the staff all speak very good English, without exception they are friendly, professional, efficient and very helpful. Nothing seems to be to much trouble. The breakfast is superb, I can't think of anything that wasn't available for breakfast. Our room was large and, although it was at the front of the building was very quiet. Highly recommended, would definitely stay at the Golden Tulip again

We ate in the hotel restaurant one evening, the service was excellent, the food was good but the menu was very limited.

Great location, generous room size, beautiful breakfast, spotlessly clean, good value for money, helpful staff.

Restaurant was closed for two of our three nights, very small seating/lounge area with uncomfortable seating. We would have relaxed in the hotel if there was a comfortable and spacious lounge but unfortunately it felt like we were sat in a thoroughfare. There was only one lift which resulted in congestion and waiting. We took the stairs when possible but for those with mobility issues this could be frustrating.

We could do an earlier check-in. Convenient location (10-15 minutes from Central Station and Old Town). Spacious, clean and comfortable room. Great variety for breakfast and a big plus is the fact that the tables are in a separate space, so it's not crowdy and enough space for everyone. The staff from breakfast area is very efficient and very careful to refill and clean/sanitize.

The bathroom size isn't too generous, but I don't think they could do too much for fixing this considering that it's an old building. One towel was tattered and the rest of them quite outdated. Some of the electric sockets and lamps didn't work.