Very clean, comfortable, good sized room and bathroom, with nice, hot shower. Great choice at breakfast. Good location, walking distance to most attractions, tram stop nearby. Helpful reception staff, with good pre arrival communication re room choice, transfers, excursions etc. They will also store your luggage on check out day. Overall a good service from a good value hotel.

Decor is eclectic and dated, but it doesn't affect your stay. The road/trams outside can be busy/noisy. Noticed comments from others about the noise, so we had asked for a quieter room in advance - no problems. The bed was very comfortable, but the duvet was a bit skimpy/narrow.

Great rich breakfast! Every day, it had some different things, so even after 1 week of stay, we could always find to eat something tasty and new. Very comfortable location: currency exchange kiosk just outside with the best rate, few mini markets in 1 min walk, in 5 min walk you are at the center of Jewish quarter with its restaurants and historical places. Super clean hotel!! Nice stuff speaking different languages.

Comfortable hotel room with a lot of space in the rooms and bathroom. The aircon worked amazingly, which was especially important given how hot it was. The room was well equipped and the staff sent us emails throughout the stay in case we needed anything. Good location, 5 mins from Kazimierz and about 15 mins from old town square by foot.

The energy saving lights turn off very quickly which makes locking or unlocking the already a little fiddly door even more complicated.

The location, staff and breakfast lots of choice. Plenty of hot water for shower. Good location easy to walk from to get around Kraków. Tram stop just outside. Easy to get to from the airport, train SAK1 to Grzegorzki is very close literally 400 meters away.

The bed is reasonably comfortable. The tram noise did wake me up but I got used to it. Curtains let in light. Eyemask and ear plugs would have solved the problem.

Great choice for a short getaway trip to Krakow - location is excellent to explore on foot or by tram. The jewish quarter with lots of cafes and restaraunts is a short walk away. We had a spacious double room with balcony on inside yard side so it was very peaceful. The bathroom is great size with nice shower. Bed was pretty comfortable too. Staff at the reception was friendly and helpful. Really cool art around the halls too! We had breakfast 3 times - all options the same but lots to choose from. Water coolers on each floor - appreciate it.

In my opinion, the bedding could be a bit better - pillows felt saggy and duvet was very thin with duvet cover being quite see-through.

The hotel seemed to be in a good neighbourhood and located close to the center of town. It has fast access to the tram stop on foot. Moreover, reaching airport is about 30 mins via taxi/Uber. The room was clean and warm. The personnel were polite. Breakfast was more than enough for me.

Due to direct access to the tram, I could hear it a bit from the room I booked, though the noise was so little that it didn't annoy me and I had no problem sleeping. The blanket was good but could be wider for 2 persons. A small refrigerator would be convenient to be added in the future, although the temperature outside the window acts perfectly as one and refrigerator may not be necessary.

The Hotel was located very near the Jewish Quarter and The Old Town It was easy to reach from the airport as it is about 500 yardss from Krakow Zablochie Railway Station The room was large and bright with a very modern bathroom. There was plenty of fresh fruit , salad and cold meats and cheese for a substantial breakfast. The staff were helpful. The Hotel was excellent value for money

Bedding was a little thin but it was a good hotel for the money and I would stay there again.

Fantastic selection of hot and cold food/drinks at breakfast. The location was in the heart of the Jewish Quarter and the Old Town only a 20-30 minute walk away but plenty of trams close by. The staff were extremely friendly and helpful in all aspects. The rooms were spacious, clean and comfortable. Thank you for everything and we would love to return!

Excellent helpful reception staff, very comprehensive breakfast. Wonderful packed lunch provided when we had to leave on a tour before breakfast started. Great location in the Jewish Quarter within easy walking of old town. Clean room with very good bathroom.

Some noise from trams but they did not run after midnight. Could be improved with safe in room.

Clean, spacious room with tea/coffee set.

we had a baby cot as asked, but there was no mattress, just plain base, then sheet and quilt with pillow. no comfort for the baby. A baby is a human as well. on the other hand out bed had 2 mattresses. we had to sleep with our baby which was not comfortable for all of us. especially the baby who is used to sleeping in the cot. I would suggest preparing hard mattress as recommended by physiotherapists and waterproof sheet. no one would be happy sleeping on the hard base.