the staff are very friendly they apartment is very spacious slightly dated furniture but very clean

the all inclusive offer should be made more clearer that it’s at the sister hotel

Loved most of our stay here, a few small things need modern updating in the rooms, we paid for 4 adults there should be 4 beds not 2 beds and a sofa bed , having to pay for bottles of water in an all inclusive basis is also wrong... staff a1 food good not great but you can eat in other hotels that's class ..

Food average in this hotel Sofa bed in place of real beds Paying for water all inclusive

Outstanding in all ways but one. Had booked room not knowing it would have balcony and were astonished to find we were given studio on top floor corner with L shaped balcony and two doors. Arrived after midnight but set alarm before dawn to see what we could see. The most beautiful sunrise over the sea we've ever seen! Thank you so so much!

Only problem was Wi-Fi. Sadly its signal ran out exactly at our front door! As soon as we walked out into lobby (again stunning interiors) the signal came up on phones but step inside - zero. Two phones and a laptop all exactly same. I got my phone roaming on and managed to use that as a hotspot on second day so solved for us. This was after I went out to a bar where I new could get Wi-Fi to get this going. However despite explaining in detail to the otherwise excellent staff who said they would investigate, we heard nothing over investigation. Didn't follow up ourselves as hotspot ran OK but noticed no change to hotel Wi-Fi throughout stay.

Everything was so relaxing,staff from housekeeping right whole way up to reception, are sooo lovely friendly and helpful.thank you everyone. excuse spelling of names,all on reception, Parva so helpful and one of the most beautiful ladies we saw,,Deborah always has lovely smile for everyone,emanuela so helpful with everything you need to know, we had a really lovely time for 28days,our apt was just to our liking just like home only someone else did your cleaning and beds and changed towels everyday,so no washing either.heaven!!! Right next street to strip but no noise,like on the strip,and the inside foyer and reception is so beautiful with a beautiful water feature fountain,unbelievably quiet at night everytime we have been there,but thats in winter,cant comment on high season, will return soon and often (hopefully).and best part theres bakery, resturants,chinese,japanese,portuguese,english,american diners right beside hotel,and for those who love it a Chippy,for fish n chips,and last but not least The Hangover bar that can be accessed by going downstars from reception beside swimming pool so if its wet you dont need go outside,for food or drink🤣ooops forgot right next door is a very large supermarket if your self catering great.

That I couldnt stay longer🤣

The hotel exceeded our expectations, we came as a group and it everything we needed. We arrived late in the evening and check in was very prompt. you do have to pay 100 euro deposit on arrival for any damages, which is returned on check out. The hotel is very close to lots of amazing restaurants, its a 10 minute walk to the beach, and a 10 minute walk to the strip for all the bars and nightclubs. there are also plenty of Taxi's around if you didn't want to walk. We ate out every night around the hotel and it was all amazing, most bars have happy hour 1pm-8 pm (which is a big bonus) even though all the beer and food is really cheap anyway. There is a large supermarket underneath the hotel so you can get everything / anything you needed there. We also had a taxi into Albufeira old town, which is very pretty and a must see. This taxi only cost around 8 euros one way so definitely worth it, there are lots of bars and restaurants here selling traditional Portuguese food & drink.

Nothing.

Great location. Room size was good and well equipped if you were self catering. Staff were very friendly.Near to bars,the strip and beach only a 6 minute walk . The all inclusive system was great and being able to eat in themed restaurants in their hotel group.

Everything was great. Only small issue was the hard bed.

Have stayed here many times now over the years and it never fails to disappoint. For a chill out week in the sun I would recommend here to anyone. The hotel is a little bit dated in areas but we was told today that they are planning to update the hotel, which is fabulous. Can't wait to come back and see the outcome. The supermarket below is fantastic if you go self catering, they have everything you can think off. The hotel is always very clean and the staff are super friendly. Really looking forward to coming back again. Thanks again for yet another great holiday.

There is nothing not to like about the hotel, location or staff. Always made to feel very welcome and always have enjoyed staying here over the years.

Ideal location, check in is 5pm but we arrived at 1pm and the lovely lady at reception checked if our room was ready and it was so didn’t have to wait around! Room was ideal plenty of room, nice balcony had everything you needed! Cleaners were fab cleaned every 2 days and came in another day in between too! Pool opens 9-9 and people don’t reserve beds so there’s always plenty of beds around up until 11/12. Supermarket right next door for fresh bread, croissants etc couldn’t be closer. Walking distance to lots of pubs/restaurants. 7/8 mins in taxi to Old town.

Pool bar not open, however Hangover bar attached to the hotel and you can bring drinks from here out to the pool. Gym closed at start of stay but opened near the end of the stay!

The food is delicious and varied. There was always cut fruit, which I especially appreciate. The hotel is in the middle of a concrete jungle and on a busy road, but the location is great if you want to go out in the evening.

The gym could be a little better equipped. Part of the set was faulty. It was a bit pricey, but this year is like that all over the world.

staff were friendly , good location

air con not the best , little outdated for 4stars