Excellent location. Very clean rooms and communal areas. Staff very friendly and helpful. Great rooftop pool, pool towels provided and bath robes. Breakfast was amazing, plenty of choice. Location is central easy access to cars and restaurants. I would highly recommend

Nice location - walking distance to the old town of Funchal, 20 mins from the airport. The staff was very friendly and helpful.

Breakfast was okeish, with same things every single day. Seaview room might be a bit tricky - in our case 2 days out of 7 there was a huge ship parked just in front of hotel (see photo), so we could see people on their balconies (zero privacy and zero sea view). On top of that the engines were running the whole night, and it was too loud to sleep with open balcony (was a problem for me, since I hate AC). When the ships were located on a further side of the port it was absolutely ok and not disturbing. Sauna was only operating with a prior reservation (would be nice to be able to use it spontaneously, and late which was not possible).

The hotel was lovely, ideal location only a short walk into the city centre. The receptionist staff are very nice and helpful. The rooms are comfortable & clean.

The staff at the pool bar just did not want to serve any of us up there (and there was quiet a few of us) The pool area also looks right onto the public at the promenade which isn’t very private etc. I’d have preferred more privacy whilst in a bikini at the pool. Also, the night we arrived there was a function on downstairs and the staff would not serve us dinner….and we paid quite a lot to stay here…we were not impressed with this that there was no allowance made for hotel guests.

Breakfast is great, plenty of options giving you the possibility to eat differently every day. Location is excellent to quickly get out and around the Island. Good bed, fridge and YES a diffuser to dry my curls! Tidy and good service with friendly staff.

Location is busy and gets noisy. Parking is quite expensive (even though you get a discount from the hotel). Limited dinner menu. Pillows are quite bulky and could offer more support. The complimentary coffee is instant coffee and an abomination. The least you can do is put an inexpensive nespresso knockoff with some capsules.

We liked that it was close to the city center and to the harbour. The rooms where fine, cleaned, big enough and modern. Since it was beg of sept the hotel was not full and there where space enough by the pool. The breakfast was ok not as good as on the most hotels in Sweden, but good enough.

The only negative with the place was that if you have room facing the street, there will be music on at least saturdays from the restaurant opposite and also from the outdoor area if there is a concert. The concert ends på 12, but if you have an early start the day after, that is not optimal, so you might need to bring earplugs. We also didn’t have a working A/C on our room when we arrived in the middle of the night so needed to switch rooms. When you arrive in the middle of the night and are tired, this is hassle you can do without.

prime location right in the harbour, giving the opportunity to watch cruising vessels dock and leave which is quite a show. centrally located with a wide choice of restaurants within walking distance on both sides of the hotel (east and west). nice swimming pool with plenty of sunbeds to soak the sun while watching the port activity. the decoration of the lobby is nice and young, buffet breakfast is very good and offer a wide choice of things.

the restaurant is not to the standard of the rest (accommodation, breakfast); it´s more like fast-food type restaurant with pizzas and hamburgers. a more refined cuisine would be welcome (that´s why we never had diner at the hotel but in nearby restaurants).

Really good breakfast. So much options. Great pool. Great staff. Huge room. Great shower.

My wife just got out of Hospital in Madeira and we booked the CR7 hotel to wait for a flight to get home to England. The staff were amazing, the management did everything to assist us. Our flight the following day was early evening and the Hotel allowed us to remain in or room until we needed to leave. This was fantastic customer service and very much appreciated by us. They arranged our taxi to the airport and made sure everything went as smooth as possible. Thank you so much.

The hotel was excellent, nothing to dislike.

The room was comfortable, the breakfast was fantastic, and the staff was outstanding! The value was very good. The location was excellent-close to Old Town and many restaurants. The amenities were very good-we especially enjoyed the hot tub. Also, the staff was so friendly and helpful. Wish we could remember all their names. Michaela (sp?) was especially helpful with recommendations on enjoying our stay.

We had a problem with some noisy neighbors. The staff graciously moved us to another room, where it was quiet.

My stay at CR7 was absolutely amazing! The location is unbeatable, with a stunning sea view, even with cruise liners in sight. The rooms were spotless, and the staff was incredibly friendly and helpful. They provided complimentary drinks and assisted with everything from car rentals to parking. The culinary experience was outstanding – freshly made omelets and eggs showcased the chef's skill, and the overall freshness and taste were exceptional. I highly recommend CR7 for a perfect blend of luxury, breathtaking views, and top-notch service. It made my time in Funchal truly unforgettable!

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