Joselino was exceptional. He is the main reason we would return to Madeira and stay at the Florasol again. He went above and beyond to give suggestions, we landed early and were lucky and got to check in our room. The location was very convenient to what we wanted to do. The kitchen staff was awesome and offered a variety of tasty breakfast options.

I was pleased with everything about my stay. Being your own shower gel, shampoo, toothbrushes, shower cap etc. Or you can buy there on the island.

Very good location, rooms were very spacious and with everything you may need. The staff was friendly and helped with everything we needed

On the 1st of January they expanded breakfast time until noon but at 11:30 there was almost nothing left. The rooms aren’t sound proofed, you could hear babies cry or people playing music. The parking space is small and was always full. On the street was also very difficult to find a parking spot.

This was our second time here. We liked the location of the hotel, the services, the delicious breakfast. The staff was very nice and helpful when I asked for change of room (before lower floor with street view). If you have a chance ask for a room on a higher floor with sea view. We had this large apartment during our first stay and it was amazing.

nice bright room with modernised interior. fab sea view. two balconies to use. nice kitchenette and dining area. lounge area too.

our initial allocation of room was not good. right at the back, no view, old interior and gloomy. we asked for a room as pictured on booking.com which we were moved to after one night.

The receptionist was very kind and helpful. He kindly answered every question we had. The apartment we stayed in was very spacious and nice. There was one balcony from the bedroom and one from the living room with a pleasant view. There was quite a lot of equipment in the kitchen as well. The hotel also had a pool, which we did not have the oportunity to use (we didn't have the time). The location is also nice. There is a bus stop nearby - the buses go to the centre and also the aerobus to and from the airport stops there. Not far from the hotel is also the city beach. It would be a nice place to stay longer - we were there one day only. Thank you for the hospitality!

Some furniture in our apartment needs some refreshment or changing, for example by the kitchen entrance. Also, there was no cosmetics in the bathroom, but we had our own, so we didn't ask for them.

It’s clean and cozy! Good and clean facility! The supermarket is close! We ordered breakfast! Tasty and healthy! The staff were amazing (helpful and friendly)

Florasol Residence Hotel in Funchal stands out with its exceptional service and welcoming atmosphere. Guests are consistently impressed by the immaculate cleanliness of the apartments, which are spacious and offer stunning sea views from the balconies. The hotel’s facilities, including the clean and ample swimming pool, are well-maintained, contributing to a relaxing stay. The staff at Florasol are notably friendly and professional, always eager to assist with any requests. The reception staff are particularly accommodating and supportive, always ready to answer queries and provide helpful information. The restaurant and bar team are commendable for their politeness and engaging personalities. Special thanks go to the breakfast chef, whose skill in preparing delicious omelettes and warm, engaging manner makes mornings delightful :) His local tips for exploring Madeira are also highly valued. The barmen, known for their relaxed yet professional approach, contribute to a homely atmosphere that enhances the overall guest experience. Dining at the hotel is a highlight. The varied breakfast buffet offers a great start to the day, while the dinner menu includes themed meals such as Italian, Indian, and local Madeiran cuisine, adding a delightful culinary touch. The bar serves refreshing drinks, and the hotel’s lovely garden and existing entertainment options provide additional enjoyment. Although the hotel features some entertainment, a greater variety would further enhance the guest experience. In the evenings, the surrounding neighborhood adds to the charm with live music from nearby streets, creating a lively atmosphere. The hotel’s convenient location, with nearby supermarkets like Pingo Doce and other local attractions, adds to its appeal. Overall, Florasol Residence Hotel is highly recommended for both solo travelers and families. Its excellent service, comfortable accommodations, and warm, inviting atmosphere make it an ideal choice for anyone visiting Funchal.

Nothing to dislike here. This hotel should be 5 stars

Easy to get to from the airport. We were half board and the food was plentiful and decent. The location was good for wandering about. It was about 30minutes walk from Funchal old town. Plenty of day trips available nearby. Plenty of bars and eating places nearby. Prices nearby for food and drink were relativly cheap. The room was clean and had a kitchenette with a fridge which was useful.

This is our forth time at this hotel, as always it has a great location with plenty of bars and cheap to high end restaurants. Located in the upper areas of the Lido. Close to local bus services and a nice 40 minute walk into the centre of Funchal old town. Excellent friendly, helpful and efficient staff in all areas. Good buffet breakfast. This time we were placed on the top 12th floor, had excellent views out to sea. With full view of the comings and goings of the Cruise ships.

Nothing, everything was fine

Nice location just a few minutes walk from the Lido swimming area (there is a free area and also a natural swimming pool where you have to pay 5 Euro or so). The hotel also has a good swimming pool with plenty of reclining chairs to rest. Breakfast was included and ok, nothing special. Parking is available. Rooms and hotel facilities were all clean.

Everything in the hotel was good. Only problem was the bus transfer to Funchal (a bus company problem). We stayed just before Christmas, and the busses were not very frequent and sometimes passed by because of overcrowding.